FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Mark Schwab, Chief Executive Officer, Star Alliance

Jun 1, 2013
2013 / June 2013

Name: Mark Schwab
Title: Chief executive officer
Company, city: Star Alliance; Frankfurt, Germany
Number of employees: 65 from more than 20 countries
Recent project: Securing Heathrow Terminal 2 as the new London home for Star Alliance
First job: Management trainee, Pan Am, Rio de Janeiro
Little-known fact about you: I’m an American Civil War buff.

Mark Schwab’s Business

Essential business philosophy: Deliver the customer promise on a consistent basis across our global and diverse network.

Best way to keep a competitive edge: Engage customers so you know what they really want. Equip your employees so they can deliver on the promise.

Yardstick of success: Continually improving our customer proposition on a global scale: for example, our new lounge at Tom Bradley Terminal at Los Angeles International Airport, opening soon; or bringing all of our member carriers together in the new state-of-the-art Terminal 2 at London’s Heathrow Airport.

Mark Schwab as a Traveler

What is the most important item you take when traveling? My iPad, to stay connected with work and family

How do you spend your time on board? Talk to customers and crew. Clean up the “inbox.” Get some sleep!

What is your favorite restaurant in the world? The French Laundry, Napa Valley

What is your favorite destination in the world? The Golden Triangle: Myanmar, Vietnam, Laos and Thailand

About Your Star Alliance

What is the business concept behind Star Alliance? Star Alliance was founded in 1997 by five airline CEOs, creating the world’s first global airline alliance for the international business traveler. Today, our business proposition is as valid as ever, as no one single airline can offer worldwide travel for today’s globalized business community. Being able to reach all corners of the Earth is essential, and we have therefore placed great emphasis on providing a global network and growing in those markets where international business is expanding. A prime example is EVA Air from Taiwan, our newest member as of this summer. Centered on its Taipei hub, its network further strengthens our presence in Asia, with a particular focus on better access to the growing traffic across the Taiwan Strait.

Why should travelers choose to fly with Star Alliance members? Our 600 million annual customers have a choice of 28 airlines offering seamless global travel to more than 21,900 daily flights to 1,328 destinations in 195 countries.

Our customers receive boarding passes for the entire journey at the airport of origin with baggage checked through to the final destination. Participating in any of our airlines’ frequent-flyer programs enables customers to collect miles and gain status. Miles can be redeemed for travel on any member carriers as well as for upgrades on most member airlines.

Those who travel the most are rewarded with Star Alliance Gold Status, which translates into receiving priority waitlist and reservations, extra baggage allowance, access to more than 1,000 lounges across the globe, priority boarding and priority baggage delivery.

What is the most challenging aspect of your role as CEO? Keeping our diverse membership around the globe engaged and on the same path. This can be challenging but is also the most satisfying aspect of my work. The airline business is a tough, highly competitive and ever-changing industry, so at Star Alliance we are always driving to create bottom-line value for our members that they can’t otherwise generate on their own.


FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Explore Excursions


Insta Feed
Jul 18, 2024

Turkish Airlines’ New Codeshare Agreements

Turkish Airlines and KM Malta Airlines, the flag carrier of Malta, entered a codeshare agreement to operate joint flights last month. Turkish Airlines also signed a freesale codeshare agreement with Air China.

Why Buy Trip Cancellation Insurance?

Don’t risk losing all the money you’ve spent if you must cancel your trip at the last minute. Allianz Travel Insurance can give you:

Jul 17, 2024

History and Refinement Combine at Oslo’s The Continental Hotel

Traveling to Norway’s capital city? For an ideal setting, The Continental Hotel’s address on Stortingsgata in central Oslo is just the ticket. Ideally situated close to public transportation, the ferry harbor, and a wide array of world-class museums and dining options, this elegant 5-star, family-owned hotel is a member of Leading Hotels of the World, offering a luxe guest experience that presents the best in Nordic design and ambience.

Global City Guidebook: Cairns, Australia

Located on the northeastern coast of Far North Queensland, Australia, Cairns is a seaside city drawing visitors both by land and sea. The city, founded in the late 19th century, features two UNESCO World Heritage sites, a rain forest comprising part of the Wet Tropics of Queensland and the Great Barrier Reef. Cairns blends urban sprawl with Australia’s natural landscape, from beaches to rivers to valleys. With just 153,000 people calling the city home, Cairns invites visitors to explore its many sites and experiences.

Welcome to Wyndham Monterrey Ambassador Centro

Wyndham Monterrey Ambassador Centro, operated by Aimbridge LATAM, opened its doors, welcoming guests to one of the most iconic and traditional properties in Monterrey, Nuevo León. Boasting 229 rooms and suites, the hotel, part of Wyndham Hotels & Resorts, is ready for discerning travelers. Wyndham Hotels & Resorts is the largest hotel franchise company in the world with approximately 9,100 hotels in more than 95 countries.

Jul 17, 2024

Celebrate with a $50K Milestone Birthday Offer in Rome

With the latest trend of bespoke travel experiences, Sofitel Rome Villa Borghese launched the Milestone Birthday offer, perfect for celebrating big birthdays in luxury. The five-night experience includes a curated selection of activities each offering an unforgettable celebration.

eFlyer Deals
Jul 17, 2024

AmaWaterways Has a Host of Savings Offers for 2024/2025 Sailings

AmaWaterways celebrates its 22nd anniversary with a plethora of savings offers on 2024 and 2025 sailings. Plan ahead and enjoy savings of up to 20 percent off on 46 different European itineraries. This offer can be combined with AmaWaterways’ exclusive AirPlus Promotion, letting travelers from all U.S. gateways enjoy economy airfare to Europe at $899, premium economy airfare at $2,299 or business-class airfare at $4,299.

Why Buy Annual Travel Insurance?

One affordable plan can protect an entire year of trips: business or pleasure, short or long, domestic or international.

eFlyer Lead
Jul 17, 2024

What to Know About Delta Air Lines’ New Agreement with Riyadh Air

Last week, Delta Air Lines announced a new partnership with Riyadh Air, offering a range of benefits for consumer travelers between North America, the Kingdom of Saudi Arabia and beyond. The new agreement strengthens connectivity and increases future growth opportunities for both carriers.