Global Traveler and South African Airways hosted a roundtable discussion for valued GT subscribers at New York City’s Lotos Club. The dinner and discussion afforded frequent business travelers the opportunity to sit down with a leading airline carrier and share their thoughts, suggestions and feedback.
Global Traveler’s publisher and CEO Francis X. Gallagher facilitated the dialogue between the travelers and airline representatives. From South African Airways, Gregg Truman, vice president of marketing, and Todd Neuman, executive vice president, North America, joined the conversation.
Of the attendees, 85 percent regularly travel business class, and 50 percent visited South Africa. Discussion points ranged from the overall flying experience, perceptions of other airlines, thoughts on South Africa and its flagship carrier and the best ways for airlines to convey their messages to frequent premium travelers.
When purchasing premium tickets, attendees expressed expectations of fully flat seats, high-quality service, high-end amenity kits, exceptional food and wine, good value for the money and lounges. The majority of those in attendance book their own travel and agree they care most about hearing news and information on new aircraft and security and safety issues.
What do our readers want from an airline? From sense of ambience to a qualified flight crew, the Lotos Club attendees shared their perspectives on the in-flight experience. Some of the frequent travelers’ other suggestions included an enhanced thank-you from crew; complimentary beverages; onboard chefs; constant communication; reliability; a goodbye and a thank-you from the captain for business-class passengers; separate boarding for various classes; and lounges with showers, food, magazines and plenty of seating.
The night of thought-provoking discussion was unique and informative for all who attended, complemented by delicious cuisine and good company.
Though air travel slowed as airports temporarily closed and borders shuttered to stifle the spread of coronavirus, the airline industry — led by oneworld alliance member airlines — enacted enhanced protective measures to reduce risk and protect passengers.
I had just taken off my sandals, stepping onto the white-sand beach for a late-morning walk to a secluded spot I heard about from a front desk clerk, when I glanced down and saw the time on my phone. It had just turned 11 a.m., which meant it was only 7 am back home, the perfect time to call and say good morning to by husband before he left for work. Not quite ready to head back to my room, I decided I’d test the WiFi signal and made the call as I continued walking toward the shoreline.
San Antonio celebrated 300 years of progress in May 2018. With a clear vision following that anniversary year, the Texan city set its sights firmly on 300 more. While commemorating this milestone, the city underwent a major overhaul to prepare for the next phase in its history.
Custom order your Volvo through the Overseas Delivery Program and receive round-trip airfare, hotel accommodations, and a personalized delivery at the Volvo Factory Delivery Experience in Gothenburg, Sweden. Your experience begins in Sweden with insurance and registration included, enabling you to drive your new Volvo throughout Scandinavia and Europe. Create the adventure of a lifetime with the program named Best Overseas Delivery four years running, and return home with the ultimate souvenir.
When you think of a relaxing spa day, mountains, rivers and view of gorgeous landscapes pop in your head; a place to get away from the hustle and bustle of any city’s booming music and honking taxis. SoJo Spa Club and Hotel gives you the relaxing feeling of being away while still staying close to the busy center of Manhattan.
Dance the night away with Grand Hotel’s Ballroom Dance offer, available May 16–18. Dancers of all skill levels will experience a diverse range of ballroom dance styles, alongside daily breakfast and dinner, a welcome reception and complimentary golf green fees.
Step right up to the greatest show on Earth as FXExpress Publications, Global Traveler, trazeetravel.com and whereverfamily.com celebrate their 2020 award winners! Join the big top on Dec. 14 as we virtually award the winners of the 17th annual GT Tested Reader Survey awards, including the Airline and Hotel of the Year; the 17th annual Wines on the Wing Airline Wine Survey; the eighth annual Leisure Lifestyle Awards; the sixth annual The Trazees; and the third annual Wherever Awards.