Global Traveler and South African Airways hosted a roundtable discussion for valued GT subscribers at New York City’s Lotos Club. The dinner and discussion afforded frequent business travelers the opportunity to sit down with a leading airline carrier and share their thoughts, suggestions and feedback.
Global Traveler’s publisher and CEO Francis X. Gallagher facilitated the dialogue between the travelers and airline representatives. From South African Airways, Gregg Truman, vice president of marketing, and Todd Neuman, executive vice president, North America, joined the conversation.
Of the attendees, 85 percent regularly travel business class, and 50 percent visited South Africa. Discussion points ranged from the overall flying experience, perceptions of other airlines, thoughts on South Africa and its flagship carrier and the best ways for airlines to convey their messages to frequent premium travelers.
When purchasing premium tickets, attendees expressed expectations of fully flat seats, high-quality service, high-end amenity kits, exceptional food and wine, good value for the money and lounges. The majority of those in attendance book their own travel and agree they care most about hearing news and information on new aircraft and security and safety issues.
What do our readers want from an airline? From sense of ambience to a qualified flight crew, the Lotos Club attendees shared their perspectives on the in-flight experience. Some of the frequent travelers’ other suggestions included an enhanced thank-you from crew; complimentary beverages; onboard chefs; constant communication; reliability; a goodbye and a thank-you from the captain for business-class passengers; separate boarding for various classes; and lounges with showers, food, magazines and plenty of seating.
The night of thought-provoking discussion was unique and informative for all who attended, complemented by delicious cuisine and good company.
Corsica with steep, gray cliffs overlooking the Mediterranean and sandy beaches attracting summer visitors, is a French-governed island sometimes confused with Sardinia and Sicily, Italian islands to the south. Fortunately, all three islands share the same love for good wine, food and sun-splashed beaches.
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If you’re ready to do a little holiday catch-up with your besties, make a beeline for Conrad New York Downtown. The lobby metamorphosed into a holiday forest of heavenly scented, decorated Virginia Spruce trees. Make your first stop ATRIO Barista Station in the lobby for a complimentary hot spiced apple cider (until Dec. 3) or hot chocolate (Dec. 22–24).
The Mondrian Bordeaux Les Carmes recently opened in Bordeaux’s elegant Chartrons district, bringing 97 upscale rooms to France’s southwestern city. Occupying a 19th-century house that once held the wine cellars of Maison Calvet, the hotel marks Mondrian’s first European property for celebrated Japanese chef Masaharu Morimoto, who helms the menu and concept for the hotel’s restaurant, Morimoto Bordeaux.
Nashville’s once-modest skyline continues to evolve as its luxury market grows. Lavish hotel properties are added to the landscape while acclaimed chefs stake claim in the robust culinary scene and premier cultural offerings round out the city’s repertoire.
London welcomes its newest boutique hotel just in time for the holiday season. The Chelsea Townhouse, located on Chelsea’s exclusive Cadogan Gardens, sits within proximity to its sister hotel, 11 Cadogan Gardens, and joins the Iconic Luxury Hotels portfolio.