Global Traveler and South African Airways hosted a roundtable discussion for valued GT subscribers at New York City’s Lotos Club. The dinner and discussion afforded frequent business travelers the opportunity to sit down with a leading airline carrier and share their thoughts, suggestions and feedback.
Global Traveler’s publisher and CEO Francis X. Gallagher facilitated the dialogue between the travelers and airline representatives. From South African Airways, Gregg Truman, vice president of marketing, and Todd Neuman, executive vice president, North America, joined the conversation.
Of the attendees, 85 percent regularly travel business class, and 50 percent visited South Africa. Discussion points ranged from the overall flying experience, perceptions of other airlines, thoughts on South Africa and its flagship carrier and the best ways for airlines to convey their messages to frequent premium travelers.
When purchasing premium tickets, attendees expressed expectations of fully flat seats, high-quality service, high-end amenity kits, exceptional food and wine, good value for the money and lounges. The majority of those in attendance book their own travel and agree they care most about hearing news and information on new aircraft and security and safety issues.
What do our readers want from an airline? From sense of ambience to a qualified flight crew, the Lotos Club attendees shared their perspectives on the in-flight experience. Some of the frequent travelers’ other suggestions included an enhanced thank-you from crew; complimentary beverages; onboard chefs; constant communication; reliability; a goodbye and a thank-you from the captain for business-class passengers; separate boarding for various classes; and lounges with showers, food, magazines and plenty of seating.
The night of thought-provoking discussion was unique and informative for all who attended, complemented by delicious cuisine and good company.
Copa Airlines is celebrating its 75th anniversary by showcasing a Boeing 737-800 NG in an aircraft livery that harkened back to the airline’s look in the 1990s. During that time, Copa Airlines launched an expansion of their network to become the Hub of the Americas®, changing the way to travel to and connect in our Continent.
Envisioned as one of Asia’s most sustainable skyscrapers, a proposed 63-story, mixed-use downtown development project in Singapore takes cues from bamboo forests to create an indoor-outdoor vertical community with public spaces, offices, retail, a hotel, event spaces and luxury residences.
Australia's Whitsunday Islands are an unimaginable destination. As many screensavers or wanderlust-worthy documentaries as you may come across of the 74 continental islands off the central coast of Queensland, located within the Great Barrier Reef
Nashville’s once-modest skyline continues to evolve as its luxury market grows. Lavish hotel properties are added to the landscape while acclaimed chefs stake claim in the robust culinary scene and premier cultural offerings round out the city’s repertoire.
Exclusive Sailing with Global Traveler
Beginning Feb. 12, Sarasota’s Marie Selby Botanical Gardens presents Tiffany: The Pursuit of Beauty in Nature as the 2023 installment of its Jean & Alfred Goldstein exhibition series. The exhibit showcases the creativity and innovation of the iconic American artist and designer Louis Comfort Tiffany.