Pan Pacific Singapore, Marina Square

Nov 1, 2013
2013 / November 2013

Arrival/Check-In: I arrived in Singapore in the early afternoon and took a quick taxi ride from Changi Airport to the Pan Pacific. Pan Pacific has several hotels in Singapore, so I was sure to tell the driver Marina Square. We pulled right in, and the bellman showed me to the front desk. While he whisked away my luggage, I took in the newly remodeled lobby, a huge atrium with a soaring ceiling and tables and couches in the center of a large bar, encouraging you to relax and meet guests at your leisure. As I was staying on the club level, I was escorted to the 36th-floor club desk for personal check-in. The club level has 360-degree views and chic furniture. I received a chilled bottle of water and was checked in at a calming but slow pace. Staff showed me how to use my key pass and walked me to my 30th-floor room.

Guest Quarters: My Harbor Suite room had all the creature comforts any traveler could ever want. To the left of the doorway was an open closet area with a long bench handy for putting on your shoes or placing luggage, a full-length mirror, an ironing board and extra hangers. Through the area was the open-air bathroom with frosted glass separating the toilet and rain shower. The bathroom opened up into a larger space with a doublesink vanity, giving plenty of room for personal effects, and a brightly lit mirror. Across the room was a two-person Jacuzzi. There was a lack of outlets for plugging in hair tools, and I had to inconveniently do my hair in front of the bar mirror where there were plugs.

The open theme continued into a combination sitting room and office. A Herman-Miller desk chair and a 32-inch LCD television with ample charging docks accompanied the large, dark wood desk. Separated by a wall of shelves holding artwork, the bedroom area was the closest to the floor-to-ceiling windows, giving better lighting and views of the Marina Bay Sands. The king-sized bed was firm yet comfortable, and the charging sockets by the bed allowed me to keep my phone and iPad nearby at night.

Services/Amenities: Pan Pacific Singapore’s club-level amenities are the best I have seen. I enjoyed the complimentary dry cleaning for two pieces for every night of the stay and the complimentary minibar (excluding liquor). The hotel upgraded its WiFi services, which are complimentary to all guests and visitors, no password required. I could use my computer, phone and tablet at the same time wherever I needed, including the elevator and lobby.

The hotel offers several dining concepts ranging from casual seating in the lobby to traditional Cantonese at Hai Tein Lo and Japanese at Keyaki. I was impressed with Keyaki’s simple yet authentic sushi and Japanese cuisine; views of their garden and koi pond put me in a great mood.

The Experience: With $80 million in renovations just completed at Pan Pacific, I knew I would be impressed; however, the amenities and helpfulness of the staff made my stay a unique experience. Club level privileges truly cater to the business traveler, along with the state-of-the-art fitness center and 24-hour room service. I did find the constant need to use my key pass inconvenient; this is a great safety precaution, but I was always digging for my card to get to a different floor. The hotel is in the heart of the city, just a short walk to extensive shopping and the Suntec Convention Center, helpful when trying to stay cool in the notorious humidity.

GT CHECKLIST

  • Doorman/valet
  • Less than 10 minutes for check-in
  • Separate tub and shower
  • Large vanity
  • High-quality towels
  • Powerful, unattached hair dryer
  • High-quality bed linens
  • Large, flat-screen television
  • Large desk with convenient outlets
  • Large, complimentary laptop safe
  • Complimentary in-room WiFi
  • Complimentary bottled water
  • Stocked minibar
  • Ample lighting
  • In-room coffeemaker
  • Iron and ironing board
  • On-site bar and restaurants
  • 24-hour room service
  • State-of-the-art fitness center

Pan Pacific Singapore

7 Raffles Blvd.
Marina Square
Singapore 039595
tel 65 6336 8111
panpacific.com

Introducing

FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Daily
Sep 19, 2019

Travel Bundles Make it Easy to Attend International NFL Games

On Location Experiences makes it easy for travelers to head to London or Mexico City for upcoming NFL games. Tottenham Hotspur Stadium hosts the Chicago Bears and Oakland Raiders Oct. 6, and the Carolina Panthers and Tampa Bay Buccaneers Oct. 13; Wembley Stadium hosts the Cincinnati Bengals and Los Angeles Rams Oct. 27, and the Houston Texans and Jacksonville Jaguars Nov. 3; and Estadio Azteca hosts the Kansas City Chiefs and Los Angeles Chargers Nov. 18.

The Island of the Knights

Welcome to Rhodes, a medieval treasure beautifully preserved throughout the centuries. Rhodes is the capital of the Dodecanese, an island ideal not only for those who want to relax, but also for those looking for an action-packed holiday! With its bright green hills, rich green valleys and uninterrupted line of golden beaches, Rhodes is truly a blessed place. “The sun island” has more sunshiny days and milder temperatures throughout the year than any other location in Greece. It is, after all, one of the country’s easternmost places and among the first to welcome summer on its impressive beaches. Add in the excellent facilities for tourism, the island’s special blend of cosmopolitan and traditional, and numerous cultural and archaeological sites, the most important being the Medieval (Old) Town, a UNESCO World Heritage site, and you’ve got the perfect holiday destination. While on Rhodes, don’t miss a daytrip to nearby Sými. An island of sponge divers and seamen, Sými used to have 30,000 inhabitants before the Second World War and was the richest island in the Dodecanese, despite its small size. Today, Sými attracts many visitors thanks to its beautifully preserved Neo-Classical buildings and the famous Archangel Michael monastery at Panormitis.

Feature
Sep 18, 2019

Joint Venture between American Airlines, Qantas Gets Green Light

Three years after an initial rejection, in mid-July the U.S. Department of Transportation approved a joint venture between American Airlines and Qantas Airways.

eFlyer Deals
Sep 18, 2019

New Delhi Package Offers

This New Delhi property offers visitors four options to pass the time.

TAP Air Portugal Adds 15 Flights Each Week From U.S., Canada

TAP Air Portugal is adding 15 new weekly flights from the United States and Canada by summer 2020,  a new record for the carrier of 71 weekly flights between North America and Portugal.

eFlyer Deals
Sep 18, 2019

Family Get Together in Malaysia

The Hotel Jen Johor Puteri Harbour has excellent offers for families who need to make some quality time on the road.

News
Sep 18, 2019

Marriott Announces New Platform for Event Planners

Marriott recently launched its Marriott Bonvoy Events platform; the new site is a tool for meeting and event planners that takes the place of the former Meetings Imagined. The platform provides detailed information about properties, tailored to planners’ needs, with insights and information about the meeting planning industry.

To New Heights

United Airlines announces a number of new routes.

Feature
Sep 18, 2019

Qantas Expands Business Lounge at Singapore Changi

Qantas reopened its Business Lounge inside Singapore’s Changi Airport after a renovation, expansion and addition of a new dining area.