FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

James Hogan, President And CEO, Etihad Airways

Jun 1, 2013
2013 / June 2013

Name: James Hogan
Title: President and CEO
Company, city: Etihad Airways, Abu Dhabi
Number of employees: 14,500
Recent project: Launch of daily service to Washington, D.C.
First job: Sales and service agent at Melbourne Airport
Little-known fact about you: I played Australian rules football.

James Hogan’s Business

Essential business philosophy: Never give up.

Best way to keep a competitive edge: Relentless attention to detail

Yardstick of success: Delivering on the mandate I agreed to with our shareholders: to operate a safe airline, to be best in class, to be profitable and to support economic development in the Emirate of Abu Dhabi

James Hogan as a Traveler

What is the most important item you take when traveling? My laptop and BlackBerry (with several batteries), to be in constant contact with colleagues and partners around the world. I spend a great deal of time in the air, and thanks to Etihad’s onboard WiFi connections, I never lose any business time in the air.

How do you spend your time on board? This depends on the length of the flight. Apart from catching up on sleep, I use the quiet environment away from the office to read and work. It also gives me the chance to chat with the crew and hear their perspective. If there’s time, I’ll watch a movie from the classics selection on the IFE.

What is your favorite restaurant in the world? The Fat Duck, Bray, U.K.

What is your favorite destination in the world? New York

About Etihad Airways

What can North American travelers expect from Etihad Airways? We set out to be the best airline in the world. In fulfilling this ambition, we look beyond what other airlines are doing to innovate and create a unique customer experience in the air and on the ground.

Our brand draws inspiration from a broader canvas, and we benchmark against the fine dining establishments and 5-star hotels around the world to create a unique travel experience. We brought traditional style and hospitality back to air travel, and we refer to our customers as guests. When an airline thinks of its passengers as guests, everything changes. Delivered by cabin crew from more than 125 nationalities, our hospitality reflects our region, where hospitality is at the center of local culture and daily life. Our distinctive, modern Arabian hospitality is welcoming, thoughtful and attentive, whether at check-in, in one of our luxuriously appointed lounges or on board our modern aircraft.

The industry and customers alike acknowledge our success, and Etihad Airways has been recognized as the World’s Leading Airline at the World Travel Awards for four successive years.

What makes Etihad Airways’ premium-class cabins unique? We made a significant investment in our cabins to ensure they are the best in the skies. However, it is our service that differentiates us most markedly for our guests. While airlines around the world offer products of a similar standard, they cannot imitate the warmth and thoughtfulness our team provides. The service is what our guests remember most.

What is the most challenging aspect of your role as CEO? Our business is a 24/7 global business. Operating in this complex and dynamic environment requires speed, a high level of responsiveness and thinking on your feet. My challenge is balancing the tough business decisions I make every day with my duty of care to our 14,500 staff worldwide, and of course to our passengers, who rely on us to fly them safely around the world.

Introducing

FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Explore Excursions

#globility

Insta Feed
Daily
Feb 23, 2024

The Radical: A New Boutique Hotel, Opens in Asheville, North Carolina’s, River Arts District

Once an abandoned 1923 constructed warehouse in Asheville, North Carolina, it took a creative group of designers, artists, musicians, chefs and business folks to transform a neglected, 100-year-old structure into one of Asheville’s most interesting and daring hotel projects.

MORE TO TRAVEL

There’s more to travel than just getting there.

February 2024
Feb 23, 2024

Pickle Up: Get in on America’s Fastest Growing Sport

Early on, pickleball had something to do with pickles. Pickles the dog, that is. In one story, the game was named for a family dog that ran off with the ball between sets.

Daily
Feb 23, 2024

Hôtel Norman Opens Near the Top of Champs Elysées

Located a short walk from the Arc de Triomphe, Olivier Bertrand recently opened Hôtel Norman for those looking to explore the city.

Reconnecting the World: GBTA Convention 2023 Spotlights the Vital Role of Business Travel and In-Person Connection

In an increasingly digital and interconnected world, the Global Business Travel Association (GBTA) Convention remains an indispensable platform for business travel industry professionals seeking to make the most of the power of face-to-face connections. Taking place August 13–15 in Dallas, the 2023 GBTA Convention provides the unique opportunity for professionals and companies to join visionaries, thought leaders and industry experts for meaningful networking, cutting-edge insights and inspiring innovation.

Daily
Feb 23, 2024

JW Marriott Hotel Mexico City Polanco Completes Renovations

JW Marriott Hotel Mexico City Polanco recently completed renovations of its entrances, lobby, culinary concepts and meeting space. This marks the final stage of the renovation, which began in 2021 with the revitalization of its 269 guestrooms and 45 suites.

Daily
Feb 21, 2024

Make Alberta, Canada, Your Next Wellness Getaway

Rich in mountains, prairies, forests and hot springs, Alberta, Canada, takes nature and wellness travel to a whole new level. Combine the beauty of this western Canadian province with relaxation and you’re in for a treat.

Unearth Seoul’s Hidden Gems

Filled with hidden treasures waiting to be discovered, Seoul invites travelers to unearth its many gems, and Seoul Tourism Organization is here to help travelers do just that. Through thoughtfully created initiatives like the Theme Tourism County Competition, Seoul Tourism Organization works closely with local districts to identify and showcase what makes each district unique and charming in all seasons.

eFlyer Reviews
Feb 21, 2024

Amantaka Review

You know what you’re going to get at an Aman hotel, and also you don’t. Expect peerless service, obsessive attention to detail, architectural elegance worthy of a fashion magazine, a holistic approach to wellness and astounding levels of comfort. But each property is also intimately connected to its setting, and that’s where the surprises lie. For instance, finding yourself on your knees on a sidewalk in Luang Prabang handing out sticky rice to Buddhist monks at 5:30 a.m. isn’t something we expected.