FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

James Hogan, President And CEO, Etihad Airways

Jun 1, 2013
2013 / June 2013

Name: James Hogan
Title: President and CEO
Company, city: Etihad Airways, Abu Dhabi
Number of employees: 14,500
Recent project: Launch of daily service to Washington, D.C.
First job: Sales and service agent at Melbourne Airport
Little-known fact about you: I played Australian rules football.

James Hogan’s Business

Essential business philosophy: Never give up.

Best way to keep a competitive edge: Relentless attention to detail

Yardstick of success: Delivering on the mandate I agreed to with our shareholders: to operate a safe airline, to be best in class, to be profitable and to support economic development in the Emirate of Abu Dhabi

James Hogan as a Traveler

What is the most important item you take when traveling? My laptop and BlackBerry (with several batteries), to be in constant contact with colleagues and partners around the world. I spend a great deal of time in the air, and thanks to Etihad’s onboard WiFi connections, I never lose any business time in the air.

How do you spend your time on board? This depends on the length of the flight. Apart from catching up on sleep, I use the quiet environment away from the office to read and work. It also gives me the chance to chat with the crew and hear their perspective. If there’s time, I’ll watch a movie from the classics selection on the IFE.

What is your favorite restaurant in the world? The Fat Duck, Bray, U.K.

What is your favorite destination in the world? New York

About Etihad Airways

What can North American travelers expect from Etihad Airways? We set out to be the best airline in the world. In fulfilling this ambition, we look beyond what other airlines are doing to innovate and create a unique customer experience in the air and on the ground.

Our brand draws inspiration from a broader canvas, and we benchmark against the fine dining establishments and 5-star hotels around the world to create a unique travel experience. We brought traditional style and hospitality back to air travel, and we refer to our customers as guests. When an airline thinks of its passengers as guests, everything changes. Delivered by cabin crew from more than 125 nationalities, our hospitality reflects our region, where hospitality is at the center of local culture and daily life. Our distinctive, modern Arabian hospitality is welcoming, thoughtful and attentive, whether at check-in, in one of our luxuriously appointed lounges or on board our modern aircraft.

The industry and customers alike acknowledge our success, and Etihad Airways has been recognized as the World’s Leading Airline at the World Travel Awards for four successive years.

What makes Etihad Airways’ premium-class cabins unique? We made a significant investment in our cabins to ensure they are the best in the skies. However, it is our service that differentiates us most markedly for our guests. While airlines around the world offer products of a similar standard, they cannot imitate the warmth and thoughtfulness our team provides. The service is what our guests remember most.

What is the most challenging aspect of your role as CEO? Our business is a 24/7 global business. Operating in this complex and dynamic environment requires speed, a high level of responsiveness and thinking on your feet. My challenge is balancing the tough business decisions I make every day with my duty of care to our 14,500 staff worldwide, and of course to our passengers, who rely on us to fly them safely around the world.


FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Explore Excursions


Insta Feed

Global City Guidebook: Rotorua

Located on Lake Rotorua on New Zealand’s North Island, Rotorua is a hot spot for volcanic landscapes, hot springs, outdoor recreation and Māori culture. If you are looking for a destination where you can spend most of your time outdoors, Rotorua is for you.

Sail to the Tropical Splendors of Tahiti and The Tuamotu Islands with Windstar Cruises

This November, Windstar Cruises celebrates more than 36 years in Tahiti with an itinerary taking guests to the clear waters of Tahiti and The Tuamotu Islands on a journey exploring Tahitian culture, the ecosystems of Fakarava, and the sunsets of Raiatea and Bora Bora. The 10-day sailing aboard Star Breeze, Nov. 18–28, departs from Papeete and ends in Papeete.

Balearic Islands Tighten Tourism Laws

Spain’s Balearic Islands’ government recently announced tighter laws targeting excessive tourism. The new law bans drinking on public roads and prohibits shops from selling alcohol late at night. Tourists found breaking these rules could be fined up to €3,000.

NH Collection Debuts in Finland

The new NH Collection Helsinki Grand Hansa marks the brand’s latest property. Located in the center of the Finnish capital, the property combines two historically significant buildings, Hotel Seurahuone and Student House. The hotel features 224 guestrooms and suites, including a grand, 1,722-square-foot presidential suite.

Reconnecting the World: GBTA Convention 2023 Spotlights the Vital Role of Business Travel and In-Person Connection

In an increasingly digital and interconnected world, the Global Business Travel Association (GBTA) Convention remains an indispensable platform for business travel industry professionals seeking to make the most of the power of face-to-face connections. Taking place August 13–15 in Dallas, the 2023 GBTA Convention provides the unique opportunity for professionals and companies to join visionaries, thought leaders and industry experts for meaningful networking, cutting-edge insights and inspiring innovation.

Global City Guidebook: Toronto

Toronto, Canada’s largest and most populated city, sits on Lake Ontario’s northwestern shore. Ontario’s capital city, it boasts a skyscraper-crowded skyline dominated by the iconic CN Tower, but it also features many green spaces and 530 miles of the Bikeways Network. With 158 distinct neighborhoods, the city is known for its multiculturalism as well as being a world leader in technology, finance and entertainment.

Jul 11, 2024

Celebrate National Caviar Day at The Meritage Resort & Spa

Calling all caviar lovers! Celebrate National Caviar Day July 18 at the newly renovated Meritage Resort & Spa in Napa Valley, California. Sip delicious, handcrafted cocktails and indulge in a lavish, luxurious spread of the world’s finest caviar for the ultimate taste experience.

Fill Your Heart with Ireland

Whether it's the people, the craic (fun) or the coasts, travelers always find something to love about the island of Ireland. What fills your heart?

Jul 11, 2024

Patrick Mouratoglou Partners with The Ritz-Carlton Naples, Tiburón on Tennis Center

World-renowned tennis coach Patrick Mouratoglou announced a partnership with The Ritz-Carlton Naples, Tiburón to debut the first Mouratoglou Tennis Center in Florida. The center opened in early summer 2024 boasting training camps, private lessons, leagues and retreats that deliver a premium tennis experience.