Arrival/Check-In: Oh, so heavenly! That was the theme of my stay at the Westin Hotel Diplomat in Hollywood, Fla. Upon arrival, doormen were on hand to assist with my bags as I strolled through the palm-lined entrance to the hotel. The front desk staff was friendly. Check-in was efficient, and I was soon on my way to enjoy the view from my room on the 31st floor. 19/20

Guest Quarters: The heavenly bath consisted of three rooms with sliding doors that opened into the bedroom. Plush robes hung in the closet. Starbuck’s coffee was set out near the coffeemaker. My balcony overlooked two swimming pools and the hotel’s sundeck. Tucked into one of Westin’s signature Heavenly Beds, I slept better than I had in a long time. 15/15

Service/Amenities: Guestrooms feature high-speed Internet access, but the hotel was experiencing technical difficulties during my stay. A full business center is available. Guestrooms are equipped with a cordless phone and voicemail. My room on a Club Level floor gave me access to the club room where I started my morning with a complimentary continental breakfast. I was in town on business, so didn’t have much time to relax. I’ll admit I was a bit jealous of other guests who had free time to really enjoy the amenities of Club Level accommodations. 33/45

The Experience: The hotel offers a level of luxury and comfort you’d expect from a Westin. The golf course, a bit of a trek from the hotel, is beautiful. The hotel’s landscaped pool deck and beachfront location takes full advantage of its south Florida location. 19/20

The Last Word: My stay was a brief one night, but I fully enjoyed the service and comfort of the Westin Diplomat.

Total Score: 86/100

The Westin Diplomat
Resort & Spa
3555 S. Ocean Drive
Hollywood, FL 33019
tel 954 602 6000
fax 954 602 7000
www.diplomatresort.com