Name: Rob Palleschi
Title: Global head
Company, city: Hilton Hotels & Resorts, the flagship brand of Hilton Worldwide; McLean, Va.
Number of employees: 145,000
Recent project: In 2013, we launched our Vacationitis campaign, which targets working professionals who are familiar with Hilton Hotels & Resorts through business travel; we aim to increase their awareness of the brand’s incredible leisure travel offerings with our playful and bold workforce humor campaign. Travelers can take a short quiz at vacationcarecenter.hilton.com to receive their diagnosis and a prescription to cure their “vacationitis.”
First job: Front desk employee at a suburban motor lodge
Little-known fact about you: I am a hotel fitness center snob; I expect ample modern commercial equipment; a positive atmosphere; bright, good air movement; and a fresh scent.
Essential business philosophy: The Hilton brand promise is to ensure every guest feels cared for, valued and respected.
Best way to keep a competitive edge: As the world’s leading hotel brand, Hilton is a relevant, forward-thinking global leader in the hospitality industry. A key part of my job is to ensure we continue to move forward with our innovative thinking and push the limits of our strategies, products and services.
Yardstick of success: The feedback from guests, whether in person, online or through social media, is an important measure of success. Above all else, we strive to lead the hospitality industry in providing exceptional experiences to every guest around the world.
Rob Palleschi as a Traveler
What is the most important item you take when traveling? On my international trips, it’s my passport; I protect it like the Hope Diamond. I also travel with multiple plugs, power converters, solar chargers and battery packs. My electronics will never go dry.
How do you spend your time on board? I immediately adjust my time to my destination, which requires a bit of sleep on international flights. I also use the “quiet time” on planes to knock out as much work as possible.
What is your favorite restaurant in the world? With so many great restaurants, I can’t pick just one. As long as I am with family and friends during that meal, it is my favorite restaurant.
What is your favorite destination in the world? If it has a beach, it is a vacation!
About Hilton Hotels & Resorts
Three Hilton resorts won awards in our inaugural Leisure Travel Awards. What makes Hilton resorts stand out? Our Hilton Resorts portfolio consists of more than 75 stunning resort properties in 28 countries, with more than 15 new properties in development. From Caribe Hilton, the brand’s first international property (1949) to Hilton Hawaiian Village Waikiki Beach Resort (Waikiki’s largest and most iconic resort since 1961), Hilton Resorts has set the standard the world over and shaped the experiences guests have come to expect.
What are Hilton’s expansion plans for 2014 and beyond? We have more than 120 properties in the development pipeline. In 2014, our Hilton Hotels & Resorts brand alone plans to open hotels in destinations including China, Japan, Brazil, Panama, Portugal, Turkey, Mexico and the United States.
What is the most challenging aspect of appealing to business and upscale travelers? Hilton has a rich tradition of providing exceptional experiences for business and leisure travelers, and we aim to provide amenities that cater to both types of travelers. Not only do we push innovation forward for our business travelers by offering concepts such as the Hilton Connectivity Station, Technology Lounge and lobby designs, but our hotels and resorts are also situated in prime locations for our leisure travelers. It is exciting to see our brand concepts and offerings roll out at many of our properties, and it would be great to offer these at even more hotels around the world.
In 2004 Lower Makefield Township, Pennsylvania, purchased 168 acres of land that was an original part of the Penn Grant made to Thomas Bond (circa 1718). The stone Manor House on the property is a registered historical landmark and reminds players of the significant history of the area.
Are you looking for a truly unique travel experience and considering a new vehicle? The Volvo Overseas Delivery Program is the perfect solution to create your own refined adventure of a lifetime. You can custom order your new Volvo, tailored to fit your needs and desires. They will fly you to Sweden to pick up your Volvo so you can drive and explore Scandinavia and Europe on your terms for up to two weeks.
For those seeking the quintessential autumn vacation, coupled with a good, old-fashioned family getaway, all-in-one resorts are a great option. Heading to or through Pennsylvania? Nemacolin Woodlands Resort will demand a few days of your time.
Incheon Airport, the largest airport in South Korea, opened in 2001, serving as a hub for Asiana Airlines, Air Seoul, Air Incheon and more. As the primary airport for Seoul Capital Area, it works hard to keep its spot as the main hub in the region. Going beyond aesthetic value, Incheon Airport is revolutionizing airports, challenging boundaries and pushing technological limits.
According to the U.S. Small Business Administration’s Office of Advocacy, small businesses create two-thirds of net new jobs and account for nearly 48 percent of the U.S. private sector workforce. And small- and medium-sized businesses outpace all other sectors as one of the fastest-growing in the United States. InterContinental® Hotels Group (IHG) goes above and beyond to create opportunities for this segment with its IHG® Business Edge program, voted Best Small- to Mid-Sized Business Program in Global Traveler’s 2019 GT Tested Reader Survey awards.
The Chatwal Lodge will debut in Bethel, New York, 90 miles north of New York City, April 1, 2021. The lodge, nestled on a 30-acre, environmentally protected piece of land, offers panoramic views and a quiet mountain sanctuary.
IHG® Business Edge provides small- to midsized enterprises with benefits and confidence to navigate the evolving business travel environment.