Arrival/Check-In: Miami in August can be an exhausting experience, with heat and the associated stormy weather keeping things “interesting.” At the end of my flight into Miami, we were treated to an aerial view of a large thunderstorm. I was happy to get to the Blue Moon after a full day of work and an evening of travel. The South Beach property is not hard to find, but with a lack of street signage it is best to know the cross streets and where exactly to stop. Two friendly employees greeted me as I arrived. Alexis checked me in, and his colleague, David, showed me to my room. I have rarely experienced more welcoming service.
IHG® Business Edge: Working Together with SMEs for a smarter way to manage travel
Javier Rosenberg, Chief Operating Officer, Americas, And Executive Vice President, Managed Hotels, Carlson Rezidor
Name: Javier Rosenberg Title: Chief operating officer, Americas, and executive vice president, managed hotels Company, city: Carlson Rezidor; Minnetonka, Minn. Number of employees: 80,000 globally Recent project: Opening the Radisson Blu in downtown Minneapolis First job: I was a butler at Claridge Hotel Buenos Aires. Little-known fact about you: I’ve lived in 11 cities in eight countries, and all three of my kids were born in different locations.