Name: Jorge Goytortua
Title: Executive vice president, global sales
Company, city: Grupo Aeromexico, Mexico City
Number of employees: More than 13,000
Recent project: Incorporation of the Boeing 787 into the Aeromexico network
First job: Mexicana Airlines
Little-known fact about you: I have a passion for my family, and I am a workaholic.
Jorge Goytortua’s Business
Essential business philosophy: Develop strong and lasting relationships with our clients by providing effective and professional service.
Best way to keep a competitive edge: Aeromexico stays competitive by renovating our fleet on a regular basis to offer our passengers the most modern technology. The average age of our aircraft is nine years.
Yardstick of success: We are successful when we understand the needs of our passengers in order to serve them through hard work, experience and knowledge, with an emphasis on service and integrity.
Jorge Goytortua as a Traveler
What is the most important item you take when traveling? A battery charger for my cellphone and iPad
How do you spend your time on board? Usually I take a 30- to 40-minute nap, which starts during taxiing, and then I review emails.
What is your favorite restaurant in the world? The Signature Room in Chicago
What is your favorite destination in the world? Prague; Washington, D.C.; and Oaxaca, Mexico
About Grupo Aeromexico
What makes Aeromexico unique? Aeromexico operates more than 600 daily flights to more destinations than any other Mexican airline, connecting our passengers to 47 cities in Mexico, 18 in the United States, 10 in Latin America, three in Europe, two in Asia and one in Canada. We created the first frequent-flyer program in Latin America, Club Premier, designed to reward customer preference and loyalty, with more than 3 million members. Aeromexico operates 11 Salones Premier (VIP lounges) in Mexico.
What changes can travelers anticipate at Aeromexico? Aeromexico is the first Mexican carrier and among the first in the world to operate the Boeing 787 Dreamliner, the airline industry’s most current and best-equipped aircraft, considered the 21st-century airplane. The aircraft will serve flights from Mexico City to New York, Paris and Tokyo starting this month, with features like Sky Interiors (LED) lighting; premium leather seats, including flat beds in our Clase Premier (business) cabin; a window-dimming system; and an individual touch-screen entertainment system, among others.
How does Aeromexico meet the challenge of competing in a global industry? Aeromexico is a founding member of SkyTeam, an alliance with 19 airlines offering 15,000 daily flights to more than 1,000 destinations in 178 countries and 530 VIP lounges worldwide. Moreover, we have alliances with Delta Air Lines, Alaska Airlines, WestJet, TAM and Avianca, among others, that increase our connectivity around the world.
People need a “chance to get some well-needed rest, relaxation and fresh air.” This is a sentiment we all likely share, as does the European Commission, the executive branch of the European Union. The EC included that phrase when it released its plan to help reopen Europe following the COVID-19 global pandemic. While most EU borders remain closed to international travel until at least mid-June, the EC’s plan starts with inter-Europe travel, and are non-binding recommendations and guidelines. European countries still have the final decision, so travelers are advised to check the restrictions of the countries they plan to visit. According to the EC, “blanket restrictions of free movement are replaced by targeted measures.”
According to the U.S. Small Business Administration’s Office of Advocacy, small businesses create two-thirds of net new jobs and account for nearly 48 percent of the U.S. private sector workforce. And small- and medium-sized businesses outpace all other sectors as one of the fastest-growing in the United States. InterContinental® Hotels Group (IHG) goes above and beyond to create opportunities for this segment with its IHG® Business Edge program, voted Best Small- to Mid-Sized Business Program in Global Traveler’s 2019 GT Tested Reader Survey awards.
The cruise industry responds to the COVID-19 pandemic with updates on cancellations and rebooking policies. Here’s an update.
Finding a beachfront Punta Cana all-inclusive resort for all ages can be daunting when you want to take home great memories with loved ones but also experience a sophisticated escape. Now, you can have both thanks to a new resort: Finest Punta Cana.
One of Barcelona’s newest luxury hotels is located at the corner of modernity and tradition. As the name indicates, The Corner Hotel is situated on a flat corner in Barcelona’s L’Eixample neighborhood, a vast area of the city full of Modernist buildings and grid-like avenues.
MMGY Global Launches Travel Safety Barometer to Track U.S. Travelers’ Perception During Reopening Phase of Pandemic
MMGY Global launched its new Travel Safety Barometer, a sentiment tracking tool created for the travel and tourism industry to track American travelers’ perceptions of safety when it comes to specific travel behaviors as the country begins to reopen following the COVID-19 pandemic. Designed by MMGY’s Travel Intelligence research and insights division, the barometer is an information resource for business and leisure travelers and the travel industry.
Since 1970, Goway Travel has been committed to providing customized travel experiences for world travelers. Few things are better evidence of this commitment than being awarded the 2019 Trazees award for Favorite Tour Operator. Goway Travel heartily thanks the readers of Trazee Travel for this honor and for their confidence in Goway’s work in creating travel memories that’ll last a lifetime.
United Airlines opened a Club lounge inside Louis Armstrong New Orleans International Airport in November 2019. The lounge, near gate C7 in the airport’s new terminal, seats 95 guests and offers free WiFi, and ample power outlets and USB ports. COVID-19 may temporarily affect the lounge’s operating hours and procedures.