Name: Huang-Hsiang Sun
Title: President
Company, city: China Airlines; Taipei, Taiwan
Number of employees: 10,822
Recent project: Developing eco-friendly service, plus the Greater China Connection and Next Generation programs
First job: China Airlines’ traffic staff at Taiwan Taoyuan International Airport
Little-known fact about you: I enjoy having fun with my grandchildren.
Your Business
Essential business philosophy: As a leading carrier, teamwork and consistent innovation are important, based on the principles of “safety first,” “service plus,” “eco must” and “innovation best.” These are my key values as well.
Best way to keep a competitive edge: View the big picture while handling the details. The voice of internal and external customers gives China Airlines a strong motivation in product innovation and procedure alteration to achieve value and control cost.
Yardstick of success: Find magnificent values through customers’ requests and employees’ happiness to accomplish my personal success.
Huang-Hsiang as a Traveler
What is the most important item you take when traveling? Books or magazines of all kinds
How do you spend your time on board? Catching up on reading
What is your favorite destination in the world? After all my travel experiences, my favorite destination is still my hometown: Taipei, Taiwan.
About China Airlines
What can travelers expect from China Airlines? Headquartered at Taoyuan International Airport near Taipei, China Airlines is Taiwan’s largest full-service airline and one of Asia’s leading carriers. CAL is also the only airline to provide direct flights between Taiwan and the United States with first-class cabin service. A member of SkyTeam since 2011, CAL is proud to offer one of the most exquisite services combining the elegance of Chinese culture with advanced modern comfort.
What makes China Airlines’ business class unique? In October 2012, China Airlines completed an upgrade program of nine Boeing 747-400 aircraft with all-new cabins. Passengers in retrofitted business class can enjoy not only attentive service provided by our excellent air crew but also new facilities including ergonomic seats, an advanced video system with more than 101 movies and entertainment programs, and expanded personal space free from disturbance.
China Airlines cooperates with leading restaurants and culinary artists such as W Hotels to design the signature dishes and light bites for business travelers. As an active supporter of eco-friendly service, we use mostly local ingredients in our in-flight meals to reduce CO2 emissions. On certain routes like Taipei–Frankfurt, in-flight delicacies are even labeled with caloric content, which allows passengers to be health conscious while enjoying the journey.
What are China Airlines’ future plans in North America? China Airlines has been deepening its presence in the U.S. market for years. We will continue to collaborate with another SkyTeam member, Delta Air Lines, through codeshare to meet travelers’ demands for more transit options to inland U.S. cities.
One of our priority missions is to streamline our fleet and upgrade service quality. CAL has ordered 10 Boeing 777-300ER planes and will fly the first of these aircraft to U.S. destinations starting in 2014. With pleasant brand-new features, traveling on China Airlines will no longer be mere flying but will be a customized, relaxing entertainment experience in the skies.
Read This Next
2013 Airline Of The Year And Hotel Of The Year
2013 / December 2013
Dec 5, 2013All Reads on This Topic
Read Them All
Introducing
FX Excursions
FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.
#globility
Insta FeedDaily
Nov 13, 2024Discover the Birthplace of Cacao in Ecuador
Chocolate is made from cacao beans and Ecuador, the birthplace of cacao, has long been a significant player in the world of chocolate. Although historians once believed cacao was first used by Mesoamerican cultures, more recent studies from scientists around the world confirmed the cacao bean was first cultivated by indigenous tribes in what is now Ecuador.
Sponsored Content
Remarkable Medellín
Visiting Medellín in Colombia: The Country of Beauty is like stepping into a fantastic story — literally, as the city in the Western Colombian Andes region inspired Disney’s Encanto. Here, valleys, the world’s tallest palms, vibrant communities, colorful houses, garden-like balconies and more prove reality is more picturesque than anything on film. And it’s especially more tempting following Medellín’s remarkable transformation, shedding its troubled past and reawakening as a city of innovation, art, cultural richness, modern infrastructure, thriving tourism and resiliency.
November 2024
Nov 13, 2024Drink It All in During a Stay at Hotel Manapany on Swanky St.-Barth
Vacationers travel to the posh island of St.-Barth for its ritzy shops, tucked-away local beaches and elevated cuisine melding classic French technique with flavorful Caribbean ingredients. Guests staying at Hôtel Manapany, an eco-focused boutique property on picturesque Anse des Cayes beach, can also sip their way through beverages that showcase these two distinct yet remarkably harmonious cultures.
November 2024
Nov 13, 2024İstanbul Magically Integrates Past and Present, East and West
The breathtaking Bosporus Strait divides Europe and Asia in İstanbul, the former capital of the Roman, Byzantine, Latin and Ottoman empires, a city where trade has been intrinsic to the global bridge since the advent of the Silk Road and the Spice Route.
Sponsored Content
United Airlines First to Purchase Sustainable Aviation Fuel for ORD
Chicago O’Hare International Airport will soon receive sustainable aviation fuel, all thanks to United Airlines, which became the first airline to purchase SAF for use at the airport, one of the largest in the United States. Neste, a producer of SAF, will provide up to 1 million gallons of its Neste MY Sustainable Aviation Fuel. The first supply arrived in August.
eFlyer Reviews
Nov 13, 2024Hard Rock Hotel Marbella Review
Hard Rock Hotel Marbella brings the iconic brand’s mix of music-inspired glamor and the relaxed sophistication of Spain’s Costa del Sol. Just a short walk from Puerto Banús Marina, this lifestyle hotel stands out with real personality in an area already known for lavish resorts.
Why You Should Visit Grindelwald Christmas Market
Daily
Nov 13, 2024eFlyer Deals
Nov 13, 2024Snag Black Friday Deals at 2 San Diego Hotels
San Diego embraces Black Friday with exclusive deals at two popular upscale hotels. At Kona Kai San Diego, on the tip of the city’s Shelter Island, guests who book between Nov. 28 and Dec. 3 can receive either a refundable up to 25 percent off or up to a 30 percent non-refundable discount on the best available room rate.
Sponsored Content
Extraordinary Egypt
ONCE-IN-A-LIFETIME JOURNEY INTO THE ANCIENT WORLD OF THE PHARAOHS
eFlyer Lead
Nov 13, 2024World’s Longest Flight to Receive Brand-New First-Class Cabin
Singapore Airlines is set to give its first-class cabins on its fleet of long-haul and ultra-long-haul Airbus A350 jets a major upgrade. These planes, operating the world’s longest flight from Singapore (SIN) to both Newark (EWR) and New York (JFK) at just less than 19 hours, will unveil its brand-new first-class cabins in 2026.
ShareThis