Arrival/Check-In: The hotel is situated in the center of the city with expansive views from atop one of the seven hills. I want to make a point to say the grand centerpiece in the middle of the lobby was simply breathtaking, donned with hanging orchids and exotic flowers. It mesmerized me, and I caught myself staring at it for a few minutes before heading to my room.
Guest Quarters: A quick elevator ride brought me up to my floor. As I walked in the room, the luxurious and calming aromas took over, and I took a quick look around to get situated. As I pulled the curtains open, I appreciated the bird’s-eye view from the enormous windows. I left the curtains open until dark to take it all in. Nothing blocked my view, so I didn’t worry about anyone looking into my room.
Outlets near the kingsized bed made it extremely convenient to stay in bed and work while being plugged into multiple platforms — laptop, iPad and two cellphones.
Services/Amenities: Everything was top-quality as one would expect from a 5-star hotel, with soft terry robes, slippers and quality amenities (L’Occitane, one of my favorites). One thing I regret is not requesting a humidifier; the hotel supplies humidifiers and air ionizers upon request. I often find myself sniffling because of frequent travel schedules, and it would have been nice to reduce some discomfort.
I enjoyed a Portuguese treatment in the beautiful spa downstairs. My body scrub (with only Portuguese ingredients) was delightful, but my massage was something else. I caught myself dozing off at least four times during the session. Thank you for the complete bliss!
The Experience: The customer service we have come to love and expect from Four Seasons appeared days before I even checked in. Here is why Four Seasons continues to be one of the best in hospitality: I arrived in Lisbon a few days earlier. Most streets are cobblestone, and it’s not the best idea to wear high heels if you anticipate long periods of walking around. I realized one heel was making more clicking noise than the other and noticed the heel pad had completely fallen off and I was wearing down the actual heel. All I had to do was ask my contact at the hotel, Vasco, if a cobbler was on site. It was taken care of — with same-day delivery. Also before check-in, Vasco informed me the hotel set me up for a sightseeing tour of the city. How thoughtful and proactive! Although all tours were canceled due to rain the scheduled day, I’ll remember the gesture when I talk about my Lisbon travels. I look forward to coming back many times in the future.
Four Seasons Hotel Ritz Lisbon
R. Rodrigo da Fonseca 88
tel 351 21 381 1400
Even if you are not familiar with Chicago, you may already know the Wicker Park neighborhood is one of the city’s “eat like a local” destinations, especially among young professionals whose idea of local is actually quite global. After a decade of high-concept comfort food and gastro-pubs, the Tan family took over a homey space on North Avenue to mix things up with the opening of Cebu. Cebu is not just a Filipino restaurant, but one focused on Cebuano regional cooking along with its Chinese and Spanish underpinnings.
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