Name: Cenk Ocal Title: General manager Company, city: Turkish Airlines, New York Number of employees: 50 (New York) Recent project: Creating a new marketing campaign aimed at B2B customers First job: Flight attendant, Turkish Airlines Little-known fact about you: I am the former general manager of Turkish Airlines in Sofia, Bulgaria.
Essential business philosophy: Combine customer satisfaction with profitability and efficiency. Best way to keep a competitive edge: Never say, “Yes, I did it!” Yardstick of success: Keeping the flights full and customers happy
Cenk Ocal as a Traveler
What is the most important item you take when traveling? Cellphone How do you spend your time on board? On my phone, using the in-flight WiFi of Turkish Airlines What is your favorite restaurant in the world? Cipriani What is your favorite destination in the world? New York
About Turkish Airlines
Tell our readers about the Miles&Smiles loyalty program. This program is one of the most generous loyalty programs in the industry. We have four categories: Classic, Classic Plus, Elite and Elite Plus. Even the Classic members have a lot of perks they can use while flying with Turkish Airlines. We are planning to offer new ways of earning miles. We will make this a mainstay of loyalty programs in the United States, just as we did in Europe. As we are a member of Star Alliance, miles earned through our loyalty program can be used on other member airlines. What can travelers expect from Turkish Airlines in 2016, particularly on the U.S. East Coast? The most important development for Turkish Airlines in 2016 on the East Coast is the opening of our Atlanta (ATL) gateway in May 2016. We will offer daily non-stop flights to Istanbul (IST). We will also keep adding new destinations in the rest of the world, strengthening our position as the airline that flies to more countries than any other airline. We also plan to open our CIP Lounge at JFK’s Terminal 1. Adding this to our award-winning CIP Lounge in Istanbul, our passengers will have the chance to experience some of the best examples of world-famous Turkish hospitality. What can premium travelers expect from a trip to Turkey? As the flagship carrier, can you share your favorite things to see and do in Turkey? Turkey is a treasure trove of wonders for all types of travelers. The premium offerings both in and outside of Istanbul are the best in their classes and can satisfy even the most demanding traveler. Put together with the natural beauty of the country, a visit to Turkey is always among the most memorable for many visitors, especially when combined with our award-winning business-class service.
TAP Air Portugal is adding 15 new weekly flights from the United States and Canada by summer 2020, a new record for the carrier of 71 weekly flights between North America and Portugal.
FOR THOSE OF US PASSIONATE about wellness pursuits and who feel most at peace close to the sea, there’s nothing quite like the synergy offered by a floating spa integrated into the setting of a luxurious cruise ship. I’m sailing through the Mediterranean from Rome to Barcelona, discovering along the way that the Crystal Life Spa & Beauty Salon on board the Crystal Serenity provides not only the element of high-end indulgence but also the cruise line’s signature commitment to attention and service.
CONSIDERING THAT JUST A LITTLE more than a century ago — 1910, to be exact — Miami’s population was only about 5,400 people, it’s easy to see why this South Florida hot spot has long been considered a boomtown. And the evolution continues to impress as the city gears up to welcome an array of new services, amenities and experiences.
United Airlines announces a number of new routes.
Ethiopian Airlines added a daily non-stop between Brussels (BRU) and Addis Ababa (ADD). The carrier previously made stopovers in Vienna (VIE) three days a week, increasing the journey time from seven hours to nine.
United Airlines’ environmentally friendly efforts lessen the impact on local U.S. communities.
Last month, British Airways announced plans to offset carbon emissions from all its flights within the United Kingdom. The initiative begins next year and carbon emissions are offset via the United Nations’ carbon offsetting scheme, which invests in carbon reduction projects around the world, such as reforestation and rainforest protection.