How is British Airways recovering from the economic challenges the airline industry has faced?
British Airways will stick to its core strength — product excellence. We are a premium airline and will continue to offer the best product and service. At the same time, we are always interested in growth where markets prove opportunistic.
We are also very excited about new programs, especially our Face-to-Face campaign, which gives companies support and incentives to travel on BA to conduct their meetings in person. The goal is to keep entrepreneurs alive and to reach out to the individual traveler first. We know the importance of small businesses and their role in helping an economy into recovery. Through various research, including Harvard Business Review, we have found 95 percent of entrepreneurs and business travelers believe that face-to-face meetings are the key to success in building long-term relationships; and 87 percent agree face-to-face meetings are essential for “sealing the deal.”
Global Traveler readers show zero to limited signs of decreasing their travel. Can they expect BA’s frequencies to remain the same? How is BA reaching out to those who need your global network?
In the United States, frequency changes are minimal. If necessary, we will fly smaller aircraft. Globally, there will be a reduction in some frequencies, such as Tokyo, but that is always subject to change. We would prefer to trim capacity, maintain yields and continue with our investment programs. We have a $100 million investment in lounges in London, and we are continuing a $30 million investment in Club World seats.
To strengthen our global network, our Face-to-Face program will reach the core of those who need it most, the individual business traveler and small- to medium-sized businesses. BA will partner with companies who need to connect with people in the U.K. and our gateways beyond the U.K.
Additionally, www.ba.com has helped to ease the travel experience. Doing everything online in your office with a cup of coffee in hand sheds minutes in the airport while minimizing conflicts during check-in. As for our lounges — you’ll love them when you see them.
With airlines looking to cut costs, what will distinguish BA from other carriers for premium passengers?
The service element at British Airways is hard to copy. We have a very experienced work force that prides itself on service. We are continuously investing in training, which differentiates us from our competitors. We are seeing companies cut back on training, but we continue to build our programs, particularly our premium training, a program to rival any of the finest hotels and restaurants. Business travelers need people who understand what they want and can react to changes. At BA, we understand this.
As states allow visitors again and travel picks up, airlines are starting to prepare for an influx in passengers by increasing cleaning schedules, preparing aircraft for flight and even taking the temperatures of passengers before boarding the plane.
The city took its name from Athena, goddess of wisdom, strategy and war, and protector of the city. The financial, political and administrative center of the country and an all-powerful city-state in antiquity, Athens is a major center of culture. A visit to the first-ever museum dedicated to Byzantium, a stroll around the National Garden and a trip to the Olympeion archaeological site will take you back through time.
At FXExpress Publications, Inc., we can’t wait to #ComeBacktoTravel, and we can’t wait for the travel industry and others to #ComeBacktoGT. Join us over the next several weeks as we entice you with photos from some of the places we’re most excited to visit. Take a visual journey through some of London’s most breathtaking sights with us.
Omni Orlando Resort at ChampionsGate gets a new look this fall, with renovations planned for all guestrooms, villas, public spaces and meeting rooms. The next phase of the property’s renovations begins in June and is expected to elevate the overall guest experience. Guestroom renovations are scheduled to wrap up in early fall, while meeting and function space, as well as lobby, renovations were completed over the winter.
Finding a beachfront Punta Cana all-inclusive resort for all ages can be daunting when you want to take home great memories with loved ones but also experience a sophisticated escape. Now, you can have both thanks to a new resort: Finest Punta Cana.
The cruise industry responds to the COVID-19 pandemic with updates on cancellations and rebooking policies. Here’s an update.
As many travelers prepare to return to travel with road trips this summer, The Guest House at Graceland introduces a Let’s Go! Gas Card offer, including a $25 gas card and free parking.
Since 1970, Goway Travel has been committed to providing customized travel experiences for world travelers. Few things are better evidence of this commitment than being awarded the 2019 Trazees award for Favorite Tour Operator. Goway Travel heartily thanks the readers of Trazee Travel for this honor and for their confidence in Goway’s work in creating travel memories that’ll last a lifetime.
Belmond introduced its Tomorrow Time Travel Pass to allow travelers to start planning for the future. With no expiration date and available across Belmond’s portfolio, Tomorrow Time Travel Passes are both gift cards and e-cards; travelers receive a bonus $100 voucher when purchasing a $500 gift card, or $200 when spending more than $1,000.