Name: Roy Berger
Title: President and CEO
Company, city: MedjetAssist; Birmingham, Ala.
Number of employees: 26
Recent project: I organized my 60th birthday party, dubbed “60 for 60,” with 60 people in attendance, from elementary school friends to present-day colleagues and family. It was touching to see all my years come to life as my worlds collided: first crush, first high school girlfriend, my wife, kids and parents in the same room.
First job: Summer camp counselor
Little-known fact about you: Every January, I go to major league baseball fantasy camp, where I play ball for a week with other balding, paunchy, out-of-shape guys and ex-major leaguers (some of whom are in worse shape than I am).
Essential business philosophy: Hire those who know more about their job responsibilities than you do. This puts you in a position to counsel and suggest, not dictate.
Best way to keep a competitive edge: I strive to be open, honest and fair with both our members and our employees. At the end of the day, a high-road approach will always be rewarded.
Yardstick of success: Turning in better numbers and a better performance organization-wide than the previous year. Knowing that in all cases we did the right thing for members and for our ownership.
As a Traveler
What is the most important item you take when traveling? Workout clothes
How you spend your time on board? Reading and catching up on periodicals, which seem to amass
Favorite restaurant in the world: Joe’s Stone Crab, Miami Beach
Favorite destination: London and Maui
About Your Brand
What can travelers expect from MedjetAssist?
We honor our commitment to our members.
What makes MedjetAssist different from travel insurance companies?
We do not offer an insurance policy but rather program membership. We are a “hospital of choice” program: Our members who meet transport criteria tell us where they would like to be moved for the balance of their in-patient stay. This is different from programs that use the closest appropriate medical center, in which the program, not the individual, is in control.
What is the most challenging aspect of attracting new members?
The most challenging part of this niche business is helping people understand the benefit of membership and overcoming the “It won’t happen to me” syndrome. It may not, but we know firsthand it happens to someone almost every day of the year, so why not have the protection in place?
People need a “chance to get some well-needed rest, relaxation and fresh air.” This is a sentiment we all likely share, as does the European Commission, the executive branch of the European Union. The EC included that phrase when it released its plan to help reopen Europe following the COVID-19 global pandemic. While most EU borders remain closed to international travel until at least mid-June, the EC’s plan starts with inter-Europe travel, and are non-binding recommendations and guidelines. European countries still have the final decision, so travelers are advised to check the restrictions of the countries they plan to visit. According to the EC, “blanket restrictions of free movement are replaced by targeted measures.”
United Airlines’ environmentally friendly efforts lessen the impact on local U.S. communities.
The cruise industry responds to the COVID-19 pandemic with updates on cancellations and rebooking policies. Here’s an update.
Finding a beachfront Punta Cana all-inclusive resort for all ages can be daunting when you want to take home great memories with loved ones but also experience a sophisticated escape. Now, you can have both thanks to a new resort: Finest Punta Cana.
One of Barcelona’s newest luxury hotels is located at the corner of modernity and tradition. As the name indicates, The Corner Hotel is situated on a flat corner in Barcelona’s L’Eixample neighborhood, a vast area of the city full of Modernist buildings and grid-like avenues.
MMGY Global Launches Travel Safety Barometer to Track U.S. Travelers’ Perception During Reopening Phase of Pandemic
MMGY Global launched its new Travel Safety Barometer, a sentiment tracking tool created for the travel and tourism industry to track American travelers’ perceptions of safety when it comes to specific travel behaviors as the country begins to reopen following the COVID-19 pandemic. Designed by MMGY’s Travel Intelligence research and insights division, the barometer is an information resource for business and leisure travelers and the travel industry.
oneworld is an alliance of 13 world-leading airlines committed to providing the highest level of service and connecting you to more than 1,100 destinations around the world.
United Airlines opened a Club lounge inside Louis Armstrong New Orleans International Airport in November 2019. The lounge, near gate C7 in the airport’s new terminal, seats 95 guests and offers free WiFi, and ample power outlets and USB ports. COVID-19 may temporarily affect the lounge’s operating hours and procedures.