Name: Rishikant Singh
Title: Regional manager
Company, city: Air India, New York City
Number of employees: 67 in the United States and Canada
Recent project: Preparing to announce and launch Air India’s newest North American gateway
First job: Working for a New York City garment company as its “man Friday”
Little-known fact about you: I’m extremely shy by nature.
Essential business philosophy: Always look for ways to provide great service at a great value to your customers.
Best way to keep a competitive edge: Leadership can’t do it all. You have to foster a sense of teamwork within your organization.
Yardstick of success: In both my personal and professional life, it’s being educated about the world around me and being able to effect change.
Rishikant Singh as a Traveler
What is the most important item you take when traveling? A set of clothes in my carry-on, my personal devices and a power bank
How do you spend your time on board? I maximize on the entertainment options and sleep.
What is your favorite restaurant in the world? In Mumbai, it’s Sadichha, a tiny, home-run restaurant serving homemade coastal cuisine.
What is your favorite destination in the world? Anywhere I haven’t been!
About Air India
What can premium travelers expect from Air India’s business-class product?
As always, it’s about value for the money coupled with exceptional service. Air India continually strives to provide warm hospitality, and the airline also delivers premium passengers with a relaxing and soothing flight.
Tell our readers about the Flying Returns loyalty program.
Launched 10 years ago, we now have close to 1.2 million members, roughly 200,000 in North America; we’ve seen tremendous growth. We have three levels — Maharaja Club, Silver and Leading Edge — and are also associated and integrated with Star Alliance. Soon, we will upgrade and revamp the program, but overall our program has a good image. Flying Returns is generous as far as the bonuses, and members can pool and buy miles for reasonable rates and fees.
What can travelers expect from Air India in 2016, particularly in North America?
This month, on Dec. 2, we launch service from San Francisco to Delhi. This is an important step for the airline and a route I’ve been looking to launch for the last decade, connecting the U.S. and Indian Silicon Valleys. The 19-hour non-stop will be on an upgraded Boeing 777-200 and will be one of the longest flights in the world.
Both North America and Europe are important markets for Air India, and some target gateways include Washington, D.C.; Dallas/Fort Worth; Houston; Toronto; Rome; Milan; Dublin; Manchester; and Barcelona.
Less than five years ago the world’s first hybrid cruise ship, Hurtigruten Expeditions’ MS Roald Amundsen, set sail for Antarctica in November 2019 with 450 passengers. The battery-hybrid-powered ship, named for the first man to cross the continent and reach the South Pole, was built specifically for voyages in polar waters. Its battery-hybrid power reduces the ship’s consumption and CO2 emissions by 20 percent compared to equally sized ships.
The Islands of Tahiti are among the most beautiful and sought-after vacation destinations in the world. The endless images of overwater bungalows with Bora Bora’s majestic peak towering over waters of every shade of blue have an intrinsic pull. But with 118 islands and atolls to explore, there is so much more to this spectacular region of the Pacific.
A few months ago, I flew Polaris business class on a United flight from Dulles (IAD) to Paris (CDG). It was only when I got to my hotel in Paris I realized that I didn’t have my iPad or its bag or accessories. Since I had been working on it in the restaurant in the Polaris lounge and then went directly to the gate, I knew I either left it propped up on my table when I packed up or in my business-class seat. But what was the best method to alert the airline about my careless mishap and (hopefully) retrieve it? With spotty data and WiFi, searching for information on my phone was frustrating and slow. Here’s what I learned from the anxiety-inducing experience (and unexpected ending) about what to do if you leave something behind on your flight:
Solmar Hotels & Resorts introduces Grand Solmar Pacific Dunes, previously known as Grand Solmar at Rancho San Lucas, in Cabo San Lucas, Mexico. The hotel renewed its name and image to highlight the property’s natural attributes while maintaining the quality of its services and experiences.
Specializing in bespoke adventures in some truly spectacular locations, Up Norway proves sustainability and luxury can go hand in hand. Ideal for families and small groups, the newly launched Coastal, Rural and Urban Norway Journey takes travelers on an immersive, eight-day expedition embracing the concept of slow travel.
If fabulous food and beverages are a must-have for any weekend getaway, then look no further than the City of Brotherly Love. Whether your palate has a penchant for vibrant Latin American fare or cozy French cuisine, whether you're an oenophile looking to swirl, sniff and sip your way around the globe or you’d rather sample farm-to-glass cocktails, Philly’s got it all this fall. (With the exception of Bolo, which is a short taxi or Uber ride away and definitely worth the trip, the rest of these spots are all within walking distance of each other.)
From the moment you step onboard Air Tahiti Nui’s Tahitian Dreamliner, you will be transported to The Islands of Tahiti. The French Polynesian carrier considered every detail to awaken its passengers’ senses, creating the feeling you are already on the Islands while 30,000 feet in the air.
From Santoríni to Dubai to New York, some hotels just have that “it” factor that draws visitors far and wide. For some hotels it’s their proximity to popular landmarks and attractions, for others it’s their amenities. But these hotels have something few can claim: a true room with a view.