Name: Rishikant Singh
Title: Regional manager
Company, city: Air India, New York City
Number of employees: 67 in the United States and Canada
Recent project: Preparing to announce and launch Air India’s newest North American gateway
First job: Working for a New York City garment company as its “man Friday”
Little-known fact about you: I’m extremely shy by nature.
Essential business philosophy: Always look for ways to provide great service at a great value to your customers.
Best way to keep a competitive edge: Leadership can’t do it all. You have to foster a sense of teamwork within your organization.
Yardstick of success: In both my personal and professional life, it’s being educated about the world around me and being able to effect change.
Rishikant Singh as a Traveler
What is the most important item you take when traveling? A set of clothes in my carry-on, my personal devices and a power bank
How do you spend your time on board? I maximize on the entertainment options and sleep.
What is your favorite restaurant in the world? In Mumbai, it’s Sadichha, a tiny, home-run restaurant serving homemade coastal cuisine.
What is your favorite destination in the world? Anywhere I haven’t been!
About Air India
What can premium travelers expect from Air India’s business-class product?
As always, it’s about value for the money coupled with exceptional service. Air India continually strives to provide warm hospitality, and the airline also delivers premium passengers with a relaxing and soothing flight.
Tell our readers about the Flying Returns loyalty program.
Launched 10 years ago, we now have close to 1.2 million members, roughly 200,000 in North America; we’ve seen tremendous growth. We have three levels — Maharaja Club, Silver and Leading Edge — and are also associated and integrated with Star Alliance. Soon, we will upgrade and revamp the program, but overall our program has a good image. Flying Returns is generous as far as the bonuses, and members can pool and buy miles for reasonable rates and fees.
What can travelers expect from Air India in 2016, particularly in North America?
This month, on Dec. 2, we launch service from San Francisco to Delhi. This is an important step for the airline and a route I’ve been looking to launch for the last decade, connecting the U.S. and Indian Silicon Valleys. The 19-hour non-stop will be on an upgraded Boeing 777-200 and will be one of the longest flights in the world.
Both North America and Europe are important markets for Air India, and some target gateways include Washington, D.C.; Dallas/Fort Worth; Houston; Toronto; Rome; Milan; Dublin; Manchester; and Barcelona.
Delta Air Lines is happy to welcome travelers back while implementing extra precautions to ensure a safe, clean environment for passengers. After listening to customers' main concerns about returning to flying, Delta Air Lines came up with layers of protection.
Since 1970, Goway Travel has been committed to providing customized travel experiences for world travelers. Few things are better evidence of this commitment than being awarded the 2019 Trazees award for Favorite Tour Operator. Goway Travel heartily thanks the readers of Trazee Travel for this honor and for their confidence in Goway’s work in creating travel memories that’ll last a lifetime.
Navajo Nation is an area of land in the southwestern United States. Covering about 27,000 square miles, the region in Arizona, New Mexico and Utah currently makes up the largest area of land retained by a tribe within the United States. Home to the Navajo people, the area boasts monuments, parks, markets, trails and historic sites.
The Tourism Authority of Thailand’s Los Angeles Office announced a new initiative for would-be travelers waiting for the green light. The Buy Now, Stay Later: Thailand launch comes on the heels of Thailand’s foreign travel restrictions extending until further notice.
Finding a beachfront Punta Cana all-inclusive resort for all ages can be daunting when you want to take home great memories with loved ones but also experience a sophisticated escape. Now, you can have both thanks to a new resort: Finest Punta Cana.
Through July 30, travelers looking for a Caribbean getaway can book the Breezes Summer of Savings special at Breezes Resort & Spa – Bahamas. The promotion offers up to 60 percent off stays now through Dec. 25, starting at just $139 per person, per night at double occupancy. Book now.
Looking for a truly unique travel experience and considering a new vehicle? The Volvo Overseas Delivery Program is the perfect solution to create your own adventure of a lifetime. Volvo allows you to custom order your new automobile tailored to fit your needs and desires. They will fly you to Sweden to pick up your Volvo so you can drive and explore Scandinavia and Europe on your terms for up to two weeks.
A number of Kimpton Hotels & Restaurants reopened their doors around the United States. The properties have been hard at work building upon the brand’s already high cleanliness standards, while still retaining the beloved perks that enhance the uniquely Kimpton experience, including coffee hour, yoga mats and more.