Name: Pierre Perusset
Title: General manager
Company, city: The Ritz-Carlton, Hong Kong
Number of employees: 570
Recent project: Daily operations at The Ritz-Carlton, Hong Kong
First job: My first job in the industry was “apprentice server” at the age of 16.
Little-known fact about you: I have learned karate (broke my hands twice when I was young), silat (Indonesian martial art), energy-restoring methods including tai chi and reiki and some practices of the Universal Tao System (healing sounds, qi gong, healing love), in addition to healthy eating. I exercise regularly and can do 100 push-ups in three minutes!
Your Business
Essential business philosophy: Love the people who work with you and around you, and treat them with respect and dignity. Love your guests as if they were family and do everything you can to make them happy.
Best way to keep a competitive edge: My team and I always aim to deliver personal experiences which will create long-lasting memories for our guests and touch their hearts.
Yardstick of success: Receiving a thank-you letter from guests or reading a guest review praising our ladies and gentlemen or a specific employee of the hotel for their great service — all are testimony to our achievements.
Pierre Perusset as a Traveler
What is the most important item you take when traveling?
A great book and sports attire, so I can work out
How do you spend your time on board?
Reading books and magazines, watching the latest movies
What is your favorite restaurant in the world?
Tosca on the 102nd floor of The Ritz-Carlton, Hong Kong
What is your favorite destination in the world?
Amazing Thailand
About The Ritz-Carlton, Hong Kong
What amenities are available to business and leisure travelers staying at The Ritz-Carlton, Hong Kong?
Occupying floors 102 to 118 of the International Commerce Centre in Kowloon, The Ritz-Carlton, Hong Kong is the highest hotel in the world. The hotel’s 312 guestrooms all offer spectacular city and harbor views. The Club Lounge (open 24 hours), featuring meeting facilities, six exquisite food and beverage presentations and breathtaking views, is ideal for both business and leisure travelers. The hotel offers six dining venues including the state-of-the-art Michelin-starred Italian restaurant Tosca; the Michelin 2-star Chinese restaurant Tin Lung Heen; The Lounge and Bar, with an international all-day dining menu; and Café 103, which serves signature chocolate afternoon tea. The rooftop bar, Ozone, is truly a stunning venue at 1,600 feet above sea level. For those wishing to relax and indulge, The Ritz-Carlton Spa by ESPA located on the 116th floor features nine deluxe treatment rooms and two couple’s suites, redefining the urban spa experience in the city and across Asia. The hotel features a fully equipped fitness center (open 24 hours) and an indoor pool on the 118th floor with an LED screen on the ceiling that measures 90 feet by 23 feet, as well as one of the largest ballrooms in the city at 9,300 square feet. Complemented by an additional four meeting rooms, the ballroom has become the major social venue for Hong Kong and has set the benchmark for events in the region.
Tell our readers about the hotel’s guestrooms.
Imagine being on a plane and looking down from the window. Being in the highest hotel in the world at an altitude of 1,600 feet is a similar feeling, except we are not moving. All our guestrooms located from floors 105 to 117 offer fascinating views of Hong Kong and Victoria Harbour.
What’s on the horizon for the property in 2015? Are any special events or programs planned for the hotel in the next year?
I won’t tell you everything; however, we are planning to open a new and extremely exclusive 18-seat bar counter/restaurant on the 118th floor, where diners can enjoy a panoramic view of Victoria Harbour. This will be one of the most exclusive dining experiences in the world!
Read This Next
Introducing
FX Excursions
FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.
#globility
Insta FeedAirlines
Oct 12, 2024Lufthansa Unveils Newark Premium Lounge
In August, Lufthansa Group officially opened its brand-new premium lounge at Newark Liberty International Airport’s Terminal B. The new lounge features a modern and spacious design across more than 6,300 square feet, with space for about 165 guests, a 25 percent increase in capacity from the previous lounge.
Sponsored Content
Daejeon Prepares for Its Iconic Zero O’Clock Festival
Daejeon, South Korea, looks forward to August 2024 and the return of its iconic tradition, the Zero O’Clock Festival. This year, the event is held Aug. 9 –17 with a time travel theme featuring past, present and future zones. Find events pertaining to each zone’s characteristics in the area of Jungang-ro Street, from Daejeon Station to the former site of the South Chungcheong Provincial Office. These streets will be free of vehicles, and public transportation is highly recommended.
Daily
Oct 11, 2024Cape Cod’s Sea Crest Beach Resort Hosts Streetscape Culinary Adventures
New England’s culinary traditions have always been front and center at historic Sea Crest Beach Resort in Cape Cod. Located waterside in Falmouth, Massachusetts, this property added to its already considerable allure with the recent addition of five new and distinct dining options at Streetscape.
Daily
Oct 11, 2024Go on This New 14-Day Culinary Discovery Route in Norway
Tour operator Up Norway invites foodie travelers on a luxurious culinary journey. The new 14-day Culinary Discovery Route introduces travelers to Norway’s unique culinary heritage. Designed for six guests, the tour features Michelin-starred dining, hands-on culinary experiences, tours, cooking classes and more.
Sponsored Content
Explore Egypt on the Most Extraordinary Tour Ever
Picture this: You’re standing in front of the Great Pyramid, the last of the Seven Wonders of the Ancient World, in complete silence, with no crowds in sight. As you step inside, your guide leads you to hidden chambers inaccessible to other tourists. Here, you’re granted a rare chance to delve into the deepest mysteries of ancient Egypt.
Daily
Oct 11, 2024Skip Crowded Zürich and Head to Bad Ragaz, Switzerland
With overtourism a growing issue for travelers and destinations, finding spots with fewer crowds but with just as promising experiences can be tricky. From Geneva to Bern to Zürich, these Swiss cities continue to draw flocks of travelers, but where can you go in the country for just as good of a trip?
Daily
Oct 9, 202411 Hotels Offering Sleep-Enhancing Amenities
Recent studies indicate sleep is among the most important luxuries across all age groups when vacationing. As such, hotels take heed and offer a variety of sleep-enhancing amenities to help travelers get a good night’s sleep. Here's a few to check out on your next vacation.
Sponsored Content
Sunflower Accessibility Program Featured at O’Hare and Midway Airports
Travelers with invisible disabilities passing through O’Hare and Midway International Airports can now discreetly signal they need assistance thanks to a new Chicago Department of Aviation partnership that helps create more accessible and inclusive spaces.
eFlyer Reviews
Oct 9, 2024Hard Rock Hotel Tenerife Review
In the southwest corner of one of the Canary Islands’ most famous and beautiful draws, Hard Rock Hotel Tenerife is a luxury stay among the dramatic landscapes and near-perfect year-round weather of the archipelago. Combining luxury with a vibrant energy the brand is best known for, the lifestyle-forward hotel isn’t just for lovers of music, but also lovers of life.
ShareThis