Name: Park Wan-su
Title: President and CEO
Company, city: Incheon International Airport Corp.; Incheon, South Korea
Number of employees: 1,100
Recent project: We selected new operators for Incheon Airport duty-free: Hotel Lotte, Hotel Shilla and Shinsegae Group.
First job: After high school, I worked for an electronics manufacturer in the Masan Free Trade Zone.
Little-known fact about you: When I was mayor of Changwon City, I served as the first chairman of the EcoMobility Alliance.
Your Business
Essential business philosophy: Practice “BEST” leadership: Go back to the Basics and Ethics, drawing Support and Team effort from the members.
Best way to keep a competitive edge: By emphasizing communication and cooperation in a transparent management strategy, we adapt to trends and share ideas of internal and external stakeholders in real time, minimizing wrongful practices.
Yardstick of success: Continue being the world’s best airport. Incheon Airport has been named Best Airport in the World for 10 consecutive years through the Airport Service Quality survey of Airports Council International and Global Traveler’s GT Tested Reader Survey, and listed in GT’s Hall of Fame for outstanding performance for the past decade.
Park Wan-su as a Traveler
What is the most important item you take when traveling? A book of prose or essays, or one about my destination
How do you spend your time on board? I read, listen to music or watch movies and use the time to reflect and relax.
What is your favorite restaurant in the world? I enjoy the dishes of Pyeongchang, the Korean city that will host the 2018 Winter Olympics, famous for buckwheat noodles, crêpes and jelly that are healthy, tasty and perfect for vegetarians.
What is your favorite destination in the world? Wherever there’s great nature, like the Canadian Rockies; as for cities, Rio de Janeiro and Budapest
About Incheon International Airport Corp.
What unique features help Incheon Airport continue to win awards?
Close collaboration and communication of 40,000 employees from 900 institutions working for Incheon Airport form the basis for our continuous awards. Employees share the goal of providing the world’s best service while maintaining safety, speed and convenience, and try their best in their positions. Sharing information and know-how through collaboration is especially effective in improving service. We also differentiate Incheon Airport as a “culture-port” — more than a mere transportation means, a venue offering culture and art. K-pop, classical and Korean traditional music performances take place 23 times a day throughout the airport, and 12 centers feature Korean culture programs.
Tell us about the dining options at Incheon Airport.
In January, we debuted new food and beverage providers and in March launched a renewal of airport shops. Popular local restaurants and globally recognized brand stores offer diverse menus that satisfy the taste buds of passengers from home and abroad. We offer more options for fast food and other popular items: Korean, Chinese, Asian and Western as well as vegetarian and Halal food. Foreign passengers who want a special experience can try traditional Korean bulgogi, galbi and bibimbap. Passengers enjoy our new pop-up and Incheon Delicacy stores.
What is in store for the airport?
As Incheon Airport exceeded its annual passenger capacity of 45 million last year, we will expand and improve facilities and maximize operational efficiency to maintain the world’s best service quality. We will move up operating hours of check-in and security check; encourage self-services including self bag drop, self check-in, Web check-in and auto-immigration; and reduce congestion by enhancing our guide map and manpower allocation. We continue to increase aviation demand and expand the network; by winning major airlines and low-cost carriers to build a balanced network of short- and long-haul routes, we will achieve the goal of hosting 50 million passengers and 10 million transit passengers by 2017. A third-phase construction project, including a second passenger terminal and additional facilities, will be 45.7 percent complete by the end of 2015 and operational by 2017, increasing passenger capacity to 62 million and bringing technology, nature and culture together to make Incheon Airport one of the most attractive airports.
Read This Next
Introducing
FX Excursions
FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.
#globility
Insta FeedDaily
Jul 26, 2024Accor Unveils Its First Handwritten Collection Brand in the United States
San Francisco, a city renowned for its commercial hubs and cultural sites, will become the first destination in the United States for one of Accor's newest brands, Handwritten Collection. The city’s Hotel Stratford San Francisco, Handwritten Collection is a European-style boutique property located near Union Square on the famous Powell Street cable car line. The area will now have the Handwritten Collection name behind it. The property becomes Accor's third hotel in San Francisco, joining the Fairmont properties atop Nob Hill and at Ghirardelli Square.
Sponsored Content
Reconnecting the World: GBTA Convention 2023 Spotlights the Vital Role of Business Travel and In-Person Connection
In an increasingly digital and interconnected world, the Global Business Travel Association (GBTA) Convention remains an indispensable platform for business travel industry professionals seeking to make the most of the power of face-to-face connections. Taking place August 13–15 in Dallas, the 2023 GBTA Convention provides the unique opportunity for professionals and companies to join visionaries, thought leaders and industry experts for meaningful networking, cutting-edge insights and inspiring innovation.
Global City Guidebook 2024
Jul 26, 2024Bask in Nature’s Tranquility at The Spa at Four Seasons Tamarindo
When the two of us entered The Spa at Four Seasons Tamarindo, past the backlit boutique items and local artisan-painted wood carvings, the place wrapped us in a feeling of tranquility. Its stone walls, earth tones, woven wall hangings and furniture made of natural materials reminded us we are part of nature’s spectrum, the abundant windows showing native plants and trees outside.
Daily
Jul 26, 20244 Boutique Hotels with Exclusive Wedding Buyout Offerings
Couples looking for an over-the-top wedding, consider one of these properties around the world, offering total property buyouts to say your “I do’s.”
Sponsored Content
Exclusive Savings: Cruise Along the Danube River with Global Traveler
Exclusive Sailing with Global Traveler
Airlines
Jul 26, 2024BermudAir Maximizes Choices for Travelers with New Options
BermudAir announced an expanded fare structure, allowing customers to choose from five fare types across economy and business class, up from the previous three options. Travelers can now select fares based on their preferences for lounge access, checked baggage, change fees, refunds and priority boarding.
Discover Hvar, Croatia’s, Best-Kept Secrets
Daily
Jul 25, 2024Daily
Jul 24, 2024SB Winemaker’s House & Spa Suites Introduces Custom Wine Itineraries
SB Winemaker’s House & Spa Suites offers guests personalized journeys to Mendoza’s finest wineries from Susana Balbo’s family. Immerse yourself in bespoke wine itineraries recommended by Balbo, Argentina’s first female winemaker; her son and third-generation winemaker, José Lovaglio Balbo; and her daughter, hotelier and wine tourism marketer, Ana Lovaglio Balbo.
Sponsored Content
Hotel Indigo: The World’s Neighborhood Hotel
Part of the IHG Luxury & Lifestyle portfolio, Hotel Indigo is the world’s neighborhood hotel that celebrates how guests can discover, or rediscover, some of the most inspiring and culturally rich neighborhoods around the world. When staying at a Hotel Indigo hotel, it's not just about visiting a place — it's about being fully immersed in the neighborhood and wanting to take a little bit of it home. When traveling for business, Hotel Indigo offers a unique experience tailored to each location, making it the perfect choice to stay while traveling for work. With IHG Business Edge, travel managers have exclusive access to enticing perks, comprehensive travel metrics and carefully curated educational resources. It also includes a guaranteed discount on both business and personal travel for managers and employees, alongside an automatic upgrade to IHG One Rewards Silver Elite status after the initial IHG Business Edge stay.
eFlyer Reviews
Jul 24, 2024Althoff Grand Hotel Schloss Bensberg Review
After a long drive from our previous destination, it was a relief to see Althoff Grandhotel Schloss Bensberg in our view. When we pulled into the hotel court, I felt like we were pulling up to a royal palace. Considering the hotel was originally built as a castle for Prince Elector Johann Wilhelm II of Duesseldorf and his wife, Maria-Luisa of the Medici family, my thought wasn’t that far off.
ShareThis