FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Mark Templin, Group Vice President And General Manager, Lexus Division, Toyota Motor Sales

Jul 1, 2012
2012 / July 2012

Name: Mark Templin

Title: Group vice president and general manager, Lexus Division, Toyota Motor Sales, U.S.A., Inc. and general manager, Lexus Product Marketing Planning Division, Toyota Motor Corp.

Company, city: Lexus. Offices in Torrance, Calif.; Toyota City, Nagoya, Japan; and Tokyo, Japan

Number of employees: 500 direct employees and about 20,000 indirect employees at U.S. Lexus dealerships

Recent project: Launching the LF-LC concept car at the Detroit Auto Show and the Lexus ES 350 and ES hybrid at the New York Auto Show

First job: Pumping gas

Little-known fact about you: I married my high school sweetheart 28 years ago.

Your Business

Essential business philosophy: Act with total transparency and authenticity with your associates, business partners and customers. Communicate, communicate, communicate.

Best way to keep a competitive edge: Maintain a relentless focus on your customer.

Yardstick of success: Customer advocacy. When we earn their advocacy, customers become our marketing and sales department by telling everyone they meet about our products and services.

As a Traveler

Most important item you take when traveling: Ultimate Ears custom-fit in-ear monitors

How you spend your time on board: I work when I travel west and watch movies and sleep when I travel east.

Favorite restaurant in the world: Inakaya, West Roppongi, Tokyo

Favorite destination: Home with my family

About Your Brand

What buyers can expect from Lexus this year: It’s an exciting year for Lexus because we’re introducing nine new models and three new F SPORT performance vehicles. So far this year, we’ve started selling the new LX, RX and RX hybrid luxury utility vehicles, as well as the new GS 350 and GS hybrid. Later this summer, the all-new ES 350 and ES hybrid will be available. Plus, we have more vehicles in the pipeline. All of these new models feature Lexus’ distinctive new look and feel, which have received tremendous reviews.

We’re also raising the bar for customer service by partnering with dealers to create two new positions to deliver vehicles and answer technology questions. We intend to make owning a Lexus an unparalleled experience.

What makes your brand unique: Lexus has always been about the highest-quality vehicles, outstanding customer service and great value. We’re upping our game this year in all those areas, and I’m excited for Lexus, for our dealers and for our customers. We are never one to rest on our laurels — we truly believe in the pursuit of perfection.

Most challenging aspect of running Lexus: Like most global executives, the most challenging part of my job is finding the time to personally respond to everyone the way I’d like. But Lexus has great people all over the world who understand the foundation of Lexus is to exceed our customers’ expectations. Every decision is made with customers in mind, and when I get to sleep, that knowledge helps me sleep easier.


FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Explore Excursions


Insta Feed
Jul 18, 2024

Turkish Airlines’ New Codeshare Agreements

Turkish Airlines and KM Malta Airlines, the flag carrier of Malta, entered a codeshare agreement to operate joint flights last month. Turkish Airlines also signed a freesale codeshare agreement with Air China.

Sail to the Tropical Splendors of Tahiti and The Tuamotu Islands with Windstar Cruises

This November, Windstar Cruises celebrates more than 36 years in Tahiti with an itinerary taking guests to the clear waters of Tahiti and The Tuamotu Islands on a journey exploring Tahitian culture, the ecosystems of Fakarava, and the sunsets of Raiatea and Bora Bora. The 10-day sailing aboard Star Breeze, Nov. 18–28, departs from Papeete and ends in Papeete.

Jul 17, 2024

History and Refinement Combine at Oslo’s The Continental Hotel

Traveling to Norway’s capital city? For an ideal setting, The Continental Hotel’s address on Stortingsgata in central Oslo is just the ticket. Ideally situated close to public transportation, the ferry harbor, and a wide array of world-class museums and dining options, this elegant 5-star, family-owned hotel is a member of Leading Hotels of the World, offering a luxe guest experience that presents the best in Nordic design and ambience.

Global City Guidebook: Cairns, Australia

Located on the northeastern coast of Far North Queensland, Australia, Cairns is a seaside city drawing visitors both by land and sea. The city, founded in the late 19th century, features two UNESCO World Heritage sites, a rain forest comprising part of the Wet Tropics of Queensland and the Great Barrier Reef. Cairns blends urban sprawl with Australia’s natural landscape, from beaches to rivers to valleys. With just 153,000 people calling the city home, Cairns invites visitors to explore its many sites and experiences.


There’s more to travel than just getting there.

Jul 17, 2024

Celebrate with a $50K Milestone Birthday Offer in Rome

With the latest trend of bespoke travel experiences, Sofitel Rome Villa Borghese launched the Milestone Birthday offer, perfect for celebrating big birthdays in luxury. The five-night experience includes a curated selection of activities each offering an unforgettable celebration.

eFlyer Deals
Jul 17, 2024

AmaWaterways Has a Host of Savings Offers for 2024/2025 Sailings

AmaWaterways celebrates its 22nd anniversary with a plethora of savings offers on 2024 and 2025 sailings. Plan ahead and enjoy savings of up to 20 percent off on 46 different European itineraries. This offer can be combined with AmaWaterways’ exclusive AirPlus Promotion, letting travelers from all U.S. gateways enjoy economy airfare to Europe at $899, premium economy airfare at $2,299 or business-class airfare at $4,299.

Paradisus by Meliá Redefines the All-Inclusive Experience

Paradisus by Meliá, a leading luxury all-inclusive resort brand, is taking the hospitality world by storm with its latest developments. With a slew of exciting developments, including a fresh property in Punta Cana, an adults-only resort in Los Cabos, an enticing chef partnership, revamped suites and much more, the brand is setting new standards for all-inclusive excellence. Each property maintains the essence of all-inclusive luxury while immersing guests in the rich tapestry of its destination, offering bespoke experiences that celebrate local culture and heritage. Paradisus is on a mission to redefine the all-inclusive paradigm, moving beyond conventional expectations to deliver personalized, lavish experiences tailored to every guest.

eFlyer Lead
Jul 17, 2024

What to Know About Delta Air Lines’ New Agreement with Riyadh Air

Last week, Delta Air Lines announced a new partnership with Riyadh Air, offering a range of benefits for consumer travelers between North America, the Kingdom of Saudi Arabia and beyond. The new agreement strengthens connectivity and increases future growth opportunities for both carriers.