FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Richard L. Rodriguez, Commissioner, Chicago Department Of Aviation

Oct 1, 2008
2008 / September 2008

Global Traveler: How is O’Hare improving the travel experience?

Richard Rodriguez: We have been collecting information from our passengers and will soon complete construction on O’Hare’s Façade and Circulation Enhancement project, updating Terminals 1, 2 and 3. The project includes a new roadway canopy and expanded baggage claim and ticketing areas.

With nearly 95 million people passing through O’Hare and Midway annually, we work to promote the cultural initiatives for which Chicago is renowned. Several new concessions have recently opened or will open soon. The new concepts at O’Hare include Garrett Popcorn Shops, Barbara’s Bookstore and Nuts on Clark — all popular Chicago establishments. Our airports’ permanent art collections reflect the city’s public art program, and our entertainment programs feature live music and dance performances to coincide with Chicago events. Our overhead music program, Terminal Tunes, showcases music by local artists.

Our latest information technology initiatives include touch-screen Virtual Concierge work stations with up-to-the-minute information in eight languages, providing real-time flight information to travelers via email-capable devices. We’re also adding several power charging stations.

We realize that excellent customer service goes a long way. Our customer service representatives assist visitors with airport information. We have expanded the presence of Travelers Aid, a social service organization dedicated to assisting individuals and families in transition or crisis. We also continue to recruit new airport volunteers as part of the Airport Ambassador program.

GT: Update our readers on the O’Hare Modernization Program.

RR: The O’Hare Modernization Program — a $6.6 billion effort to modernize the outdated runway configuration — will see results this fall. A 13,000-foot runway extension will open Sept. 25, and the first entirely new runway will be commissioned on Nov. 20. With these changes, passengers will begin to see some delay relief, especially inclement weather delays. The full benefits will be realized upon completion in 2014.

GT: What other changes have been happening at your airports?

RR: Passenger safety and security are the primary concerns of the Chicago Airport System. We have implemented an employee biometric ID badge system, and employees must provide fingerprint identification when entering secure areas of the airport. License plate recognition cameras have been installed to identify vehicles on terminal roadways, with more than 150 surveillance cameras in O’Hare’s parking facility and several cameras in the Midway terminal, parking garage and other locations.

By 2015, O’Hare will implement the FAA’s Runway Status Light System with illuminated red in-pavement lights to indicate runways unsafe for entry or take-off. A similar system may be installed at Midway. Other safety efforts include enhanced signage, lights and surface markings and a focus on training and dissemination of information.

Introducing

FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

#globility

Insta Feed
Daily
May 25, 2022

Princess Cruises Launches All-Inclusive Premier Add-On

Princess Premier, a new add-on recently launched by Princess Cruises, offers cruise-goers unlimited WiFi, premium/top-shelf beverages, photos and more. The new offer builds off the popular Princess Plus add-on to bring guests a more comprehensive bundle and savings of more than 50 percent when all the amenities are purchased separately.

Los Cabos Sets Your Vacation Apart
from the Rest

Whether you prefer a villa on the beach or an ultra-luxe suite downtown, you’ll find everything you’re looking for in Los Cabos.

Daily
May 25, 2022

NoMo SoHo Hotel Launches Nation’s First NFT with Hotel Stay Experience

Recently, NoMo SoHo and its ownership, real estate and investment firm Sapir Corp Ltd., launched a curated NFT program, making NoMo SoHO the first hotel in the United States to offer guests an innovative way to book stays using blockchain technology.

Daily
May 25, 2022

Celebrate the King During Memphis Elvis Week

From Aug. 9 to 17, Graceland in Memphis, Tennessee, will vibrate to the sound of the world’s favorite Elvis Presley tunes as Elvis Week 2022 gets underway. This year’s event will be a fun-filled mashup of tributes, concerts, special events and celebrity appearances, including actress Barbara Eden, who starred with Elvis in the 1960 film Flaming Star and became a household name for her lead role in the long-running television series I Dream of Jeannie.

From 24-Hour Butler Service to a Sky Pool: Boutique Luxury Awaits at Vista Encantada Spa Resort & Residences in Los Cabos

Set on a seaside bluff overlooking Land’s End in Cabo San Lucas, Vista Encantada Spa Resort & Residences is a Baja paradise specializing in serene vistas and impeccable hospitality, offering a Pacific coast lifestyle with authentic Mexican touches. Guests can now earn a fourth night free at the stunning resort, plus a $100 resort credit, when booking through March 20, for travel through June 15.

eFlyer Reviews
May 24, 2022

Brasserie Mon Chou Chou Review

What happens when three of the six French nationals residing in San Antonio get together? If they happen to be from a long line of proud French gourmands from three different regions of the country, they take what they know and make it something proudly Texan, while still adhering to their separate and collective culinary roots. That’s exactly what happened as a result of those three — Executive Chef Laurent Réa of Strasbourg, Philippe Placé of Chartres, and Jérôme Sérot of Lyon — meeting 20 years ago.

eFlyer Lead
May 24, 2022

Travel Edge Releases Travel Trends for 2022

With a network of more than 450 independent luxury advisors, Travel Edge, the North American leader in luxury travel, released a report on its findings for travel trends in 2022. No doubt the pandemic can be blamed as the main culprit behind many of these changing trends in travel, with travelers attempting to regain moments lost over the last two years.

Discover Egypt in Total Luxury with World’s Most Eminent Archaeologists

THE MOST EXCLUSIVE TOURS OF EGYPT EVER OFFERED

Daily
May 24, 2022

Nobu Barbuda to Offer One-of-a-Kind Island Experience

Nobu Barbuda is underway in the Caribbean, the newest installation to the Nobu Hospitality portfolio. The Nobu restaurant, all conceived by actor Robert DeNiro, debuted in 2021, and Nobu Barbuda’s first beach club opened this year.