Robert Lauter, CEO, Master Spas, Inc.

Aug 1, 2016

Name: Robert (Bob) Lauter Title: CEO Company, city: Master Spas, Inc.; Fort Wayne, Ind. Number of employees: 400-plus Recent project: I just finished a six-year term as the president of the International Hot Tub Association, the spa and hot tub industry’s trade association. First job: Delivering newspapers Little-known fact about you: I worked as a ski instructor and boxed in Golden Gloves.

Your Business

Essential business philosophy: Treating our employees, vendors and customers like family Best way to keep a competitive edge: Develop a culture of innovation. Consumers are still willing to pay a premium for innovations. Yardstick of success: We measure success in many ways. Quality surveys, awards and consumer surveys are just a few; how our sales compare to our industry is the most important measure. Consumers vote with their dollars; so if you are profitably taking market share, you are succeeding.

Robert Lauter as a Traveler

What is the most important item you take when traveling? Besides my iPhone, it’s my Bose noise-canceling ear buds. How do you spend your time on board? Reading, watching movies on my phone or listening to audio books What is your favorite restaurant in the world? Victor Café in Philadelphia What is your favorite destination in the world? New Hampshire or Jamaica, depending on the time of year

About Master Spas, Inc.

Tell our readers about Master Spas’ history. Our history goes all the way back to 1978 when we were one of the first companies to make spas out of acrylic. I joined the company in 1988 as vice president of the spa division. In February 1996 I led an investment group to purchase the spa division from the equity group that owned it. We’ve had explosive growth over the last 20 years, including a 10-year period when we grew more than 35 percent every year. What can readers expect from Master Spas products? They can expect a premium product that is super energy-efficient and loaded with advanced technology. Master Spas products are environmentally friendly. Tell our readers more about those initiatives. Not only are our products super energy-efficient, but we also use the most Earth-friendly foam insulation that doesn’t have harmful emissions. Our factory has a robust recycling program.


FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Sep 19, 2019

Wilderness Safaris Reopens Jao Camp

Following a complete renovation, Wilderness Safaris’ Jao Camp reopened in Botswana’s Okavango Delta.

To New Heights

United Airlines announces a number of new routes.

Sep 19, 2019

Best U.S. Cities for Oktoberfest Celebrations

WalletHub compared the 100 largest U.S. cities across 24 key metrics to determine the best destinations for an upcoming Oktoberfest celebration. The brand’s study found the estimated cost for an American to attend Oktoberfest in Munich, Germany, is $5,000. Munich boasts a $1.43 billion annual economic impact on Munich. During Oktoberfest, nearly 2 million gallons of beer are consumed and more than 510,000 whole roast chickens eaten.

Sep 19, 2019

Qantas Will Start Using a Dreamliner on Santiago–Sydney Route

Qantas will start using a Boeing 787-9 Dreamliner on its Sydney–Santiago route starting in late June 2020.

The Island of the Knights

Welcome to Rhodes, a medieval treasure beautifully preserved throughout the centuries. Rhodes is the capital of the Dodecanese, an island ideal not only for those who want to relax, but also for those looking for an action-packed holiday! With its bright green hills, rich green valleys and uninterrupted line of golden beaches, Rhodes is truly a blessed place. “The sun island” has more sunshiny days and milder temperatures throughout the year than any other location in Greece. It is, after all, one of the country’s easternmost places and among the first to welcome summer on its impressive beaches. Add in the excellent facilities for tourism, the island’s special blend of cosmopolitan and traditional, and numerous cultural and archaeological sites, the most important being the Medieval (Old) Town, a UNESCO World Heritage site, and you’ve got the perfect holiday destination. While on Rhodes, don’t miss a daytrip to nearby Sými. An island of sponge divers and seamen, Sými used to have 30,000 inhabitants before the Second World War and was the richest island in the Dodecanese, despite its small size. Today, Sými attracts many visitors thanks to its beautifully preserved Neo-Classical buildings and the famous Archangel Michael monastery at Panormitis.

Sep 19, 2019

Travel Bundles Make it Easy to Attend International NFL Games

On Location Experiences makes it easy for travelers to head to London or Mexico City for upcoming NFL games. Tottenham Hotspur Stadium hosts the Chicago Bears and Oakland Raiders Oct. 6, and the Carolina Panthers and Tampa Bay Buccaneers Oct. 13; Wembley Stadium hosts the Cincinnati Bengals and Los Angeles Rams Oct. 27, and the Houston Texans and Jacksonville Jaguars Nov. 3; and Estadio Azteca hosts the Kansas City Chiefs and Los Angeles Chargers Nov. 18.

eFlyer News
Sep 18, 2019

LOT Polish Airlines Adds New Route to Delhi

LOT Polish Airlines is offering travellers more options for travel between Asia and Europe.

TAP Air Portugal Adds 15 Flights Each Week From U.S., Canada

TAP Air Portugal is adding 15 new weekly flights from the United States and Canada by summer 2020,  a new record for the carrier of 71 weekly flights between North America and Portugal.

eFlyer Lead
Sep 18, 2019

Shangri-La Hotel, Sydney Makes Sustainability Bounds

Hotel brands all over the world have pushed for sustainability. For many, it began with reducing single-use plastics, like straws. InterContinental recently announced the end of in-room miniature toiletries.