ARRIVAL/CHECK-IN: After a rainy morning of travel to Chicago O’Hare International from Philly, an easy cab ride dropped me right at the door of Pendry Chicago around noon. A friendly doorman welcomed me by requesting the name of the reservation so he could alert the front desk of my arrival. There I was informed I had been upgraded to a Corner One-Bedroom Suite, a room on the 32nd floor boasting views of the Chicago River and the city’s skyline through multiple bay windows. I made my way to the golden elevators to explore the room and relax for lunch.
GUEST QUARTERS: The corner room was really a lovely surprise. Since our trip was just after St. Patrick’s Day, I was able to enjoy the last bit of the green Chicago River, dyed for the festive holiday. The door to the suite led me into a common area equipped with a dining table for four, a couch, coffee table, stocked bar and television. To the right I found the most beautifully decorated bathroom I have seen. The furnishings and décor were right up my alley with dark green marble features, golden fixtures, a large bath and glass shower. A king-sized bed sat in the middle of the bedroom, separated by a door from the rest of the suite. Another window in the bedroom created tons of natural light as I finished up the work day from bed. The suite was organized and clean. The décor enhanced the room and created a chic energy.
SERVICES/AMENITIES: Right off the bat, I was greeted in my room with a fruit platter and still and sparkling water, along with a handwritten note from the staff. I appreciated the personalization, but it truly did not stop there. Each time I left the property and returned, a precious gift of macaroons greeted me on my pillow, sometimes even twice a day!
The suite included turndown service, as I noticed dimmed lighting, fresh water and fluffed pillows each evening upon returning from dinner. One night, I even utilized the property’s fitness center. A Peloton bike caught my eye, along with other state-of-the-art equipment.
Pendry features a high-class bar, Bar Pendry, as well as a comfortable seating area next to the lobby perfect for a day spent working on the go. Clearly, attention to detail remains a top priority at Pendry in terms of both décor and energy throughout the property, as well as how employees welcome and host each and every guest. I loved my time spent at Pendry Chicago.
Room service menu is extensive, service was quick and food was delicious.
A helpful and willing concierge is accessible most of the day.
Pendry welcomes hotel guests as well as events and walk-in diners at Bar Pendry.
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