Arrival/Check-in: One reason FedEx chose to base its headquarters in Memphis is the weather. Rarely does it cause closures at the airport. On the Saturday afternoon we pulled into the Memphis Marriott Downtown, however, the streets were empty and snowflakes were falling. The hotel is connected by a walkway to the convention center and near the Pyramid Arena — a 32-story glass and steel structure. Only two other guests were ahead of us as we stood in line to register. When the desk clerk realized our teenage son was traveling with us, she asked if we would like a roll-away bed. I said, “Yes.” After she handed me the room keys, she said the bed would be sent up to the room immediately. (20/20)

Guest Quarters: The room had an incredibly comfortable king-size bed with a white down comforter and fluffy pillows. Amenities included two telephones, a desk, Internet access for a fee, and complimentary coffee/tea.

Services/Amenities: I didn’t bring my laptop on this particular trip and was pleasantly surprised to find I could check my email for free in the business center, which had recently been moved from its second floor location to the hotel’s lobby. Although the hotel is convenient for conventioneers, it is several blocks removed from the bustling Beale Street. A trolley stop is located beside the Marriott and is an easy and inexpensive ($1) way to explore the city. I didn’t have time to eat before a Monday morning meeting. Luckily, the Fidalgo Bay Coffee and Gift Shop sold muffins and fruit, alongside tins of Elvis mints. (45/45)

The Experience: The Memphis Marriott Downtown is staffed with people who exude Southern hospitality. Whether traveling with family for pleasure or on business, it’s a comfortable choice. (17/20)

Total Score: 95/100

MEMPHIS MARRIOTT DOWNTOWN
250 North Main St.
Memphis, TN 38103
tel 901 527 7300
http://www.marriott.com