FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Nicholas Panza, Vice President, Americas, Air Tahiti Nui

by GT Staff

Feb 4, 2016
2016

Name: Nicholas Panza
Title: Vice president, Americas
Company, city: Air Tahiti Nui; Los Angeles, Calif.
Number of employees: U.S. office, 32; corporate, 710
Recent project: A recent promotion (fly Air Tahiti Nui to New Zealand and enjoy a free three-night hotel stopover in Tahiti) met with great consumer response.
First job: Ticket taker, Dodger Stadium
Little-known fact about you: I am just a hard-working guy trying to do my best and do the right thing. One of my sons served in the Marine Corps in Afghanistan during the surge. As a parent, I can tell you when you have a child in the middle of war, you wonder and worry every day.

Your Business

Essential business philosophy: Recognize employees are repositories of knowledge and experience. If you establish communication and trust, you possess a highly motivated team that strives to deliver great customer service.

Best way to keep a competitive edge: Paranoia. Never relax too much. Every day a competitor is trying to outsmart, outmarket and outsell you.

Yardstick of success: The temperature of the workforce and ultimately whether we are hitting our numbers

Nicholas Panza as a Traveler

What is the most important item you take when traveling? A good book, especially for long flights

How do you spend your time on board? On long night fights, I have a gin and tonic before the meal, a glass of red wine with it, then it’s pajamas and sleep. On day flights, I read and relax. The airline cabin, although changing, is a last respite from the wired world.

What is your favorite restaurant in the world? A favorite is Bob’s Bar at The Brando in the Tahitian Islands. But there is nothing like a Sunday night at home surrounded by family with a meal of pasta, eggplant Parmigiana and a good red wine.

What is your favorite destination in the world? A Bora Bora overwater bungalow, with incredible beauty, wonderful Tahitian people, peace and solitude to refresh and relax and a fantastic lagoon

About Air Tahiti Nui

In 2015, Air Tahiti Nui ordered four Boeing 787-9 Dreamliners. What are the plans for the new aircraft?
The immediate objective is to design a cabin and in-flight experience our passengers will absolutely fall in love with, offering the best possible level of comfort. This includes a three-cabin configuration: Moana economy class; a separate premium-economy cabin; and a 30- to 36- seat Poerava business class with lie-flat, 180-degree, cocoon seating.

We are lifting our already great business class to a higher level with a full trolley meal service, offering the choice of entrée at the customer’s seat as opposed to delivering a pre-prepared dish from the galley. The enhanced meal service and better in-flight entertainment will carry across the three cabins.

What can premium travelers expect from Air Tahiti Nui’s business-class product?
Because we serve a primarily leisure destination, our configuration is 2-2-2, meaning couples can sit together, an important thing on a honeymoon or anniversary trip. A dedicated cabin crew of four serves our 30-seat business cabin. Our menu consists of traditional Polynesian offerings such as fresh fish and French dishes such as coq au vin or beef Bourguignon. The liquor and wine choice is wonderful, always a great Saint-Émilion or Saint-Estèphe. All seats include a nice entertainment system and power-charging units. While about 14 percent of our traffic flies in business class, the cabin generates more than 30 percent of our revenue.

Tell our readers about the Club Tiare loyalty program.
Club Tiare has about 80,000 members, most in Tahiti but about 12,000 in the United States. These are people who travel with us frequently to Tahiti or New Zealand, or residents of Southern California who discovered our non-stop service from Los Angeles International Airport to Paris Charles de Gaulle. Club Tiare is suited for the individual traveler, and we also have a plan for families and students. Earning upgrades, free tickets and redemptions is relatively easy. American Airlines AAdvantage and Delta Air Lines SkyMiles members may redeem their miles on Air Tahiti Nui for travel to our wonderful Tahitian Islands.

Introducing

FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Explore Excursions

#globility

Insta Feed
Daily
Apr 24, 2024

Summer, Unplugged: Get Cozy at These Digital Detox Destinations

There is a cure for summertime blues in the digital age: Find yourself a beautiful country inn, cabin or retreat far in spirit from the maddening crowds and distractions of daily life. Next, unplug, relax and don’t look back.

Reconnecting the World: GBTA Convention 2023 Spotlights the Vital Role of Business Travel and In-Person Connection

In an increasingly digital and interconnected world, the Global Business Travel Association (GBTA) Convention remains an indispensable platform for business travel industry professionals seeking to make the most of the power of face-to-face connections. Taking place August 13–15 in Dallas, the 2023 GBTA Convention provides the unique opportunity for professionals and companies to join visionaries, thought leaders and industry experts for meaningful networking, cutting-edge insights and inspiring innovation.

eFlyer Reviews
Apr 24, 2024

Fairfield by Marriott Phnom Penh Review

Phnom Penh as we imagined it stretches beneath us: a picturesque, low-rise mix of Southeast Asian and French Colonial styles. When the inhabitants of those buildings look back at us here in the Fairfield by Marriott hotel in Chip Mong Tower, they see the future.

Daily
Apr 24, 2024

Wolf by Vanderpump Opens at Harveys Lake Tahoe

Lisa Vanderpump, TV star and restaurateur, recently opened her newest restaurant, Wolf by Vanderpump at Harveys Lake Tahoe, in partnership with Caesars Entertainment. To commemorate the occasion, Vanderpump hosted a star-studded opening and surprised guests with an extravagant “white carpet” arrival with her dog, Marky.

Briggs & Riley: Elevate Your Journey with Quality Luggage

Embracing a life well lived often means embracing a life well-traveled. Every journey becomes a canvas for experiences that shape our lives and at the heart of every adventure lies the indispensable companion: quality luggage.

eFlyer News
Apr 24, 2024

World of Hyatt Members Can Now Earn Points at Mr. and Mrs. Smith Properties Worldwide

Starting today, World of Hyatt members can now earn and redeem points at a collection of more than 700 boutique and luxury hotels and villas around the globe with Mr. & Mrs. Smith. The luxury travel platform was acquired by Hyatt in 2023 and brings even more world-class properties and amenities to World of Hyatt guests than ever before.

Daily
Apr 24, 2024

Four Seasons Yachts Unveils Inaugural Itineraries

Four Seasons Yachts prepares for its inaugural season by unveiling the first 10 of its unique voyages in the Caribbean and Mediterranean.

Why Buy Annual Travel Insurance?

One affordable plan can protect an entire year of trips: business or pleasure, short or long, domestic or international.

Daily
Apr 23, 2024

6 Wellness Experiences to Try Around the World from Four Seasons

Plan a wellness-focused getaway at one of these Four Seasons Hotels & Resorts around the world.