THE WORLD OF LGBTQ TRAVEL constantly evolves, so it’s no surprise the topics at the 18th Conference on LGBT Tourism & Hospitality — this year at San Francisco’s Park Central Hotel — represented a wide array of trends in the marketplace.
The biggest change is the ever-increasing number of destinations that market to LGBTQ travelers, according to David Paisley, senior research director, Community Marketing & Insights, the LGBTQ research and marketing firm that organizes the annual event. “The evolution has been mostly one of size of the community, starting with the large urban cities, then smaller cities and now small towns and resort destinations,” he said. “Today, there are hundreds of destinations of all sizes outreaching to the LGBT community.”
In addition, Paisley noted the “evolution from a time when just a couple hotel brands were outreaching to the LGBT community to a time when nearly every hotel has an outreach plan.”
Indeed, the increased appeal is apparent in the long list of participants and sponsors at this year’s conference. Speakers included San Francisco Travel’s Joe D’Alessandro, MGM Resorts International’s Dawn K. Christensen, Tourism Toronto’s Heidi Wallace and Celebrity Cruises’ Ron Gulaskey. Major sponsors this year included the tourism offices of Argentina, Fort Lauderdale, Las Vegas and San Francisco, as well as the International Gay and Lesbian Travel Association.
Workshops aimed to help attendees better sell their destinations and travel services to LGBTQ travelers, with topics ranging from marketing and media relations to attracting inbound travelers from Latin America. A special educational track was designed specifically for meeting professionals and planners, providing tips on how they can create more LGBTQ-friendly events and conferences themselves.
So what’s different today about the many organizations that go after LGBTQ business? “They are less scared,” said Paisley. “When we started this work, many destination and travel companies feared backlash — or for groups and cruises, worried about the interactions within their customer base. Today, that all seems to have diminished. The pioneers that started LGBT tourism outreach have demonstrated that there is nothing to fear. The LGBT community is not too different than any niche market.”
This summer, The Ritz-Carlton, Los Angeles began highly-anticipated enhancements. The property celebrates its 10th birthday next year and the renovations are the largest changes the property has ever seen. They impact the hotel lobby, all 123 guestrooms and suites, corridors and Club Lounge.
Welcome to Rhodes, a medieval treasure beautifully preserved throughout the centuries. Rhodes is the capital of the Dodecanese, an island ideal not only for those who want to relax, but also for those looking for an action-packed holiday! With its bright green hills, rich green valleys and uninterrupted line of golden beaches, Rhodes is truly a blessed place. “The sun island” has more sunshiny days and milder temperatures throughout the year than any other location in Greece. It is, after all, one of the country’s easternmost places and among the first to welcome summer on its impressive beaches. Add in the excellent facilities for tourism, the island’s special blend of cosmopolitan and traditional, and numerous cultural and archaeological sites, the most important being the Medieval (Old) Town, a UNESCO World Heritage site, and you’ve got the perfect holiday destination. While on Rhodes, don’t miss a daytrip to nearby Sými. An island of sponge divers and seamen, Sými used to have 30,000 inhabitants before the Second World War and was the richest island in the Dodecanese, despite its small size. Today, Sými attracts many visitors thanks to its beautifully preserved Neo-Classical buildings and the famous Archangel Michael monastery at Panormitis.
United Airlines announces a number of new routes.
Seats on new JetBlue flights between New York City (JFK) and Georgetown (GEO), Guyana, are now available for purchase. The route takes off April 2, 2020, on the new Airbus A321neo aircraft. With a flight time of five hours from New York City, the route delivers intrepid travelers to what JetBlue calls “a playground for adventurists and modern-day explorers.” The route also serves the largest Guyanese American community in the United States, located in New York City.
Hawaiian Airlines will relaunch its service between the island of Maui (OGG) and Las Vegas (LAS) with flights set to begin in December.
British Airways launched a new in-flight entertainment channel in honor of its year-long centenary celebration. The new channel, christened Celebrate BA100, highlights the best of British in-flight entertainment.
An industry-first update to the award-winning Four Seasons app allows guests to plan travel more seamlessly. The app, completely overhauled, now includes a new trip planning itinerary feature that allows guests to easily customize their stay.