Japan Airlines Executive Class

Oct 1, 2010
2010 / October 2010

On the Ground: JAL appeals to business travelers through its well-served Executive Class tier, also known as Seasons. The airline’s efficient service, as well as its use of representative Japanese design and cuisine, begins after boarding passes are issued at JFK’s Terminal 1 with an invitation to visit the Sakura Lounge, a large, quiet room with floor-to-ceiling windows overlooking the runways. There are six lounge laptops available to guests, along with several desktop PCs attached to free printers. Free WiFi is available for passengers with personal computers. A mid-day buffet is stocked with Asian snacks, including Japanese noodles, kelp wraps and various gourmet hot and cold teas, along with the standard American cookies, peanuts and finger sandwiches. I was comfortable in the soft, black leather chairs that faced the bank of windows. (28/30)

Pre-flight: JAL’s female flight attendants— exquisite-looking young women attired in impeccable, gray, no-nonsense uniforms with crisp collars and interesting-looking, wing-like hairpins that somehow remained in place during the 13-hour flight — offered Champagne and other beverages while the aircraft remained at the gate for about 30 minutes past the 1 p.m. departure time as a summer thunderstorm battered the airport. By the time skies cleared, JAL005 took its place in the long line awaiting take-off; it was 2:42 p.m. before we were wheels up. JAL’s novel Bird’s Eye Cameras, mounted on the front of and underneath the fuselage, provided a wonderful view of take-off and also were available throughout the flight on one of the personal video channels. (29/30)

In-flight: Although in-flight Internet access is not yet available on JAL’s Boeing 777-300ER aircraft currently flying the JFK–NRT route, I was perfectly happy being off-line for half a day and choosing among the 50 available videos, dozens of audio channels, the self-service Executive Class cabin beverage and snack bar (called Sky Gallery) and the Japanese or Western meals served during the flight. My kobachi lunch appetizer consisted of eight small dishes, including deep-simmered octopus and taro, eel teriyaki and cucumber, tuna sashimi and pike conger oshi sushi. Miso soup accompanied the freshly steamed koshihikari rice with deep-simmered beef cheek and soy sauce. Vanilla panna cotta and fruit cocktail followed. During the flight, I ordered a bowl of udon noodle soup and a Dean & Deluca ice cream sundae from the Anytime You Wish à la carte menu. Japanese sho–chu– beer and saké were also available. A full Japanese or Western-style breakfast was served before landing. The Bird’s Eye Camera offered excellent cockpit-view images of green rice fields and coastal fishing villages as we made the approach into Narita. (39/40)

The Experience: New Panasonic headphones, a 14-inch entertainment monitor, JAL’s comfortable Shell Flat Neo seats (about 58-inch pitch, 22-inch width) and an attentive flight crew make JAL’s 777-300ER Executive Class service to Tokyo a pleasant experience. Tip: Because of the 2-3-2 seating configuration, the airline tries to keep the middle seats free; reserve aisle or window seats as early as possible, as the 63-seat business-class cabin is often full.

Total Score: 96/100

Introducing

FX Excursions

FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.

Feature
Sep 19, 2019

Wilderness Safaris Reopens Jao Camp

Following a complete renovation, Wilderness Safaris’ Jao Camp reopened in Botswana’s Okavango Delta.

The Island of the Knights

Welcome to Rhodes, a medieval treasure beautifully preserved throughout the centuries. Rhodes is the capital of the Dodecanese, an island ideal not only for those who want to relax, but also for those looking for an action-packed holiday! With its bright green hills, rich green valleys and uninterrupted line of golden beaches, Rhodes is truly a blessed place. “The sun island” has more sunshiny days and milder temperatures throughout the year than any other location in Greece. It is, after all, one of the country’s easternmost places and among the first to welcome summer on its impressive beaches. Add in the excellent facilities for tourism, the island’s special blend of cosmopolitan and traditional, and numerous cultural and archaeological sites, the most important being the Medieval (Old) Town, a UNESCO World Heritage site, and you’ve got the perfect holiday destination. While on Rhodes, don’t miss a daytrip to nearby Sými. An island of sponge divers and seamen, Sými used to have 30,000 inhabitants before the Second World War and was the richest island in the Dodecanese, despite its small size. Today, Sými attracts many visitors thanks to its beautifully preserved Neo-Classical buildings and the famous Archangel Michael monastery at Panormitis.

News
Sep 19, 2019

Best U.S. Cities for Oktoberfest Celebrations

WalletHub compared the 100 largest U.S. cities across 24 key metrics to determine the best destinations for an upcoming Oktoberfest celebration. The brand’s study found the estimated cost for an American to attend Oktoberfest in Munich, Germany, is $5,000. Munich boasts a $1.43 billion annual economic impact on Munich. During Oktoberfest, nearly 2 million gallons of beer are consumed and more than 510,000 whole roast chickens eaten.

Feature
Sep 19, 2019

Qantas Will Start Using a Dreamliner on Santiago–Sydney Route

Qantas will start using a Boeing 787-9 Dreamliner on its Sydney–Santiago route starting in late June 2020.

TAP Air Portugal Adds 15 Flights Each Week From U.S., Canada

TAP Air Portugal is adding 15 new weekly flights from the United States and Canada by summer 2020,  a new record for the carrier of 71 weekly flights between North America and Portugal.

Daily
Sep 19, 2019

Travel Bundles Make it Easy to Attend International NFL Games

On Location Experiences makes it easy for travelers to head to London or Mexico City for upcoming NFL games. Tottenham Hotspur Stadium hosts the Chicago Bears and Oakland Raiders Oct. 6, and the Carolina Panthers and Tampa Bay Buccaneers Oct. 13; Wembley Stadium hosts the Cincinnati Bengals and Los Angeles Rams Oct. 27, and the Houston Texans and Jacksonville Jaguars Nov. 3; and Estadio Azteca hosts the Kansas City Chiefs and Los Angeles Chargers Nov. 18.

eFlyer News
Sep 18, 2019

LOT Polish Airlines Adds New Route to Delhi

LOT Polish Airlines is offering travellers more options for travel between Asia and Europe.

To New Heights

United Airlines announces a number of new routes.

eFlyer Lead
Sep 18, 2019

Shangri-La Hotel, Sydney Makes Sustainability Bounds

Hotel brands all over the world have pushed for sustainability. For many, it began with reducing single-use plastics, like straws. InterContinental recently announced the end of in-room miniature toiletries.