Name: Jeff Guaracino
Title: President and CEO
Company, city: Visit Philadelphia; Philadelphia, Pennsylvania
First job: KYW News Radio
Where to next: Puerto Vallarta is my next trip; I love the city. Elizabeth Taylor and Richard Burton had homes across from each other where they could pass undetected.
A LITTLE BIT MORE
What actor or actress would play you in a movie of your life?
Angelina Jolie. I am trying to be a little funny here, but I actually admire her as a great humanitarian, and she believes in diversity.
What would you be doing professionally if you weren’t in your current industry?
A journalist. I have written two books, and for years I wrote the “Expert Tips for Better Travel” column in an LGBTQ+ publication. I always register with the State Department when I travel; they have a lot of services you can utilize.
What is your favorite book, movie or television show?
Auntie Mame is one of my favorite movies — the one with Rosalind Russell, of course.
What historical figure, dead or alive, would you love to have dinner with?
Michelle Obama. I read her book; she redefined almost everything in her life and broke through a lot of stereotypes. She stood up to racism and homophobia, which are still very much alive.
What is your most recent project, and what was the inspiration behind it?
Renaming Philadelphia as the City of Sisterly Love in honor of the 100th anniversary of the 19th Amendment. It allows us to tap into the power of women travelers, GenX and Boomers.
What is your favorite aspect of the job?
Interacting and celebrating with the different communities and people I meet in a week, a day or the year. We are also excited about our association with the James Beard Foundation and the Philadelphia restaurants that have been awarded.
What’s the biggest business risk you’ve ever taken?
I launched “DO AC” in Atlantic City after years of decline. Superstorm Sandy hit two months later, and we had to endure the loss of casinos, but it all paid off.
Who is someone you admire professionally in the travel industry?
The late Kevin Mosher was one of the people who started LGBTQ+ charter travel. He had his own business as an entrepreneur, and he believed travel could make the world a better place. Travel helps you to better understand yourself and other people.
AS A TRAVELER
Tell us about a travel nightmare: It is always a nightmare if you arrive and your luggage doesn’t.
Share a comical travel experience: I remember running through an airport with my friend who was delayed in joining us on a European vacation. He got to Venice and all his luggage was still missing. We were running to catch a clipper ship. We were looking for clothes and nothing was cheap. We ended up donating some of our clothing for him; it all worked out in the end.
What is your preferred method of travel — planes, trains, automobiles, cruise ships — and why? Pretty much anything but cars.
What has been the best example of customer service you’ve experienced during your travels? A woman named Monica in Buenos Aires overheard me and a friend there on business trying to figure out what to do. She took us to the orchestra that night. She knew all the ins and outs, and it was cool. She got us into a box at Teatro Colón. It was unbelievable and beautiful. Monica was connected, and we never saw her again.
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The Airline Passenger Experience Association and SimpliFlying recognized United Airlines for providing a hospital-grade standard of cleanliness and safety during travel. Among the four largest U.S. carriers, United is the first to receive Diamond Certification, the highest in the new APEX Health Safety audit powered by SimpiliFlying.
IHG® Business Edge provides small- to midsized enterprises with benefits and confidence to navigate the evolving business travel environment.
A couple of my friends and I decided to rent a house in the Camelback Mountain area of Pennsylvania’s Pocono Mountains for New Year’s Eve. To find the perfect place, we used Vrbo.com; there were a bunch of properties to choose from, but, in the end, we decided to rent a place in The Village at Camelback.
The International Air Transport Association and Etihad Airways partnered to launch the IATA Travel Pass for passengers on the Gulf carrier. The IATA Travel Pass is a mobile app that helps passengers manage travel in line with government requirements for COVID-19 tests or vaccines. It will be initially offered on select Etihad flights from Abu Dhabi in early 2021, with plans to extend the offer if successful.
Madeline Hotel & Residences, Auberge Resorts Collection recently debuted a complete redesign, now standing as a luxurious, modern mountain resort in Telluride, Colorado. At 10,540 feet, the ski-in/ski-out retreat boasts new social spaces, a refreshed lobby, a new boutique, a collection of new guest experiences and amenities, and wellness offerings. Additionally, Madeline features a collaboration with Olympian Gus Kenworthy, who helped create the hotel’s Recovery Ski Lounge.