Arrival/Check-in: I didn’t know of The Sutton Place Hotel prior to this visit to Chicago. I was pleasantly surprised to see it was located in the heart of Chicago’s Gold Coast neighborhood, across the street from Gibson’s Steakhouse. The doorman welcomed me with a smile while I was left to find the front desk on my own. The receptionist was friendly and apologetic, as my room wasn’t ready yet. I waited for a few minutes in the lobby, which was comfortable but dark, leaving me with the impression I was still in the 1980s when the hotel first opened as Hotel 21 East. (27/30)
Guest Quarters: It wasn’t long before I received my key and directions to my room. My suite had a unique twist I was not expecting. It was a duplex with the living room on the first floor and the bedroom and master bath up a spiral staircase. Although I was initially impressed with the space and enjoyed the natural sunlight entering the room, the spiral staircase quickly became a nuisance. The bed was comfortable and workspace was ample. The bath was spacious with separate bath and shower, but overall it was ready for an immediate upgrade. I did view a standard room, which had undergone a recent renovation. The rooms were spacious and the décor featured rich colors that I found fresh and soothing for a traveler. (24/30)
Service/Amenities: The bar and restaurant located in the hotel, The Whiskey Bar & Grill, looked like it had a strong patronage from the local community, which is always a great compliment to any establishment. The gym was a converted suite, which I found to be a little tight on space but provided the basic equipment for me to get a brief workout in between meetings. (37/40)
The Experience: I found the property functional as a strong 4-star hotel, but its main attraction was really the location. The hotel serves as a great starting point for a business or leisure traveler. The surrounding restaurants offer ample opportunities for a grand Chicago dining experience, and prime shopping is only steps away.
Total Score: 88/100
The Sutton Place Hotel, Chicago
21 E. Bellevue Place
Chicago, IL 60611
tel 312 266 2100
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