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IHG Hotels & Resorts: Elevating the Guest Experience & Expanding Globally

Jun 1, 2024

© IHG Business Edge

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With a robust portfolio of brands catering to diverse traveler preferences, IHG has been on a strategic trajectory to conquer key markets worldwide. The IHG footprint continues to grow, offering unparalleled experiences to guests around the globe.

IHG offers a diverse portfolio of brands, catering to every traveler’s needs, from luxury to budget-friendly options. With IHG Business Edge, customers receive a tailored, no-cost business travel solution designed specifically for small- to medium-sized enterprises. This program grants travel managers exclusive access to enticing perks, carefully curated educational resources and comprehensive travel metrics for their companies. Additionally, IHG Business Edge guarantees discounts on both business and personal travel for managers and employees. It also includes an automatic upgrade to IHG One Rewards Silver Elite status after the first IHG Business Edge stay.

IHG Business Edge

© IHG Business Edge

Elie Maalouf, chief executive officer, IHG Hotels & Resorts, said, “IHG continues to invest in strategic efforts that strengthen our brand portfolio while building trust and confidence among our guests. We continue to see strong growth in the Americas and around the world, notably among our Suites brands and the Holiday Inn brand family and through the addition of exceptional Luxury & Lifestyle properties and brand debuts in key markets. With more than 4,300 Americas hotels among a more than 6,300-property global portfolio that spans 19 new and iconic brands, we’re excited for the future and well positioned to deliver even greater levels of exceptional guest service.”

Further details on the expansion of IHG brands:

  • Holiday Inn has more than 1,200 hotels globally and 250 properties in its pipeline.
  • The first U.S. Garner hotel opened in Seattle in late 2023 and has since launched in Japan, Mexico and Canada. Garner is now franchise-ready across Europe, and the Middle East, Asia and Africa region. IHG expects Garner to reach more than 500 open hotels in the next 10 years and 1,000 hotels in the next 20 years in the United States alone.
  • Candlewood Suites has a combined open and pipeline estate of more than 520 hotels across the Americas.
  • Up to 108 NOVUM Hospitality open hotels (15,334 rooms) and 11 hotels under development (2,369 rooms) are expected to join IHG’s system between 2024 and 2028. Conversion of the hotels to IHG’s system will happen in phases beginning in 2024, with the majority to take place over the next 24 months. This will increase IHG’s global system size by up to 1.9 percent over the coming years.

With a growing focus on green and low-carbon solutions for business guests, IHG has integrated its commitment to sustainable development into every facet of the guest experience.

With IHG Business Edge, businesses can access guaranteed discounts at more than 6,000 participating IHG Hotels & Resorts worldwide.

To sign up for IHG Business Edge, visit businessedge.ihg.com. For IHG Business Edge members, visit businessedge.ihg.com to log into your portal.

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