Arrival/Check-in: My hotel experience began at the Hong Kong airport. I had arranged for a car from the hotel to pick me up and two young men were waiting for me when I arrived. One took my luggage while the other ran ahead to get the car, and in minutes I was in a Mercedes-Benz cruising into the city. At the hotel, my check-in was completed in the comfort of my guestroom. (20/20)
Guest Quarters: Premium hotels in Hong Kong know how to spoil their guests and the Grand Hyatt is no exception. My Grand Executive Harbor Suite included a living room, bedroom and marble bath. Both the living room and bedroom had a TV/entertainment area and workspace with wireless Internet access. The rooms were fresh, with light wood furniture and light earth tone colors; not my personal favorite, but the bathrooms offered a lovely contrast in stunning black and white marble.
On the Club Floor — one of the biggest I’ve seen — I enjoyed a beautiful buffet breakfast overlooking the harbor in the morning, tea and sweets in the afternoon and light hors d’oeuvres in the evening. I expected that such a grand space could serve food throughout the whole day, however when I asked for some tea and toast one afternoon I was told they were not able to deliver the toast during off-hours. (12/15)
Service/Amenities: My guestroom included 24- hour butler service, which was a great relief because I wasn’t feeling well when I checked in. Every so often during my stay the butler came to my room to check on me. He brought me tea, offered to call a doctor … anything to help. The concierge staff impressed me as well. The head concierge made me feel like a celebrity with the personal attention he gave me. (Coincidentally, there were a number of celebrities at the hotel that week.)
I took advantage of the spa, Plateau, twice during my visit. The serenity of the treatment rooms made me forget I was in the middle of the city, especially the dark marble room with its own Jacuzzi for post-treatment relaxation. I am also grateful to the spa for introducing me to Decléor Paris products. (45/45)
The Experience: Attached to the Hong Kong Convention Center, the Grand Hyatt has a great location for business. It houses eight restaurants, all offering top cuisine from Chinese to Italian and most overlooking the harbor, another elegant touch in an elegant hotel. (20/20)
Total Score: 96/100
GRAND HYATT HONG KONG
1 Harbour Road
tel 852 2588 1234
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THERE’S NO DOUBT 2020 HAS BEEN AN UNPRECEDENTED year for the travel industry. As borders begin to reopen and destinations, hotels and airlines around the world prepare to welcome travelers once again, we’re celebrating travel and looking to the future as we congratulate the winners of our eighth annual Leisure Lifestyle Awards. This annual survey honors the best in the world of leisure and lifestyle travel, awarding goods, services, destinations, hotels, airlines and cruises.
According to the U.S. Small Business Administration’s Office of Advocacy, small businesses create two-thirds of net new jobs and account for nearly 48 percent of the U.S. private sector workforce. And small- and medium-sized businesses outpace all other sectors as one of the fastest-growing in the United States. InterContinental® Hotels Group (IHG) goes above and beyond to create opportunities for this segment with its IHG® Business Edge program, voted Best Small- to Mid-Sized Business Program in Global Traveler’s 2019 GT Tested Reader Survey awards.
Best Western Hotels & Resorts opened its third Aiden by Best Western. The Aiden brand is designed to give travelers boutique, modern, stylish and locally inspired stay experiences. The new property is situated in Warm Springs, Georgia, adjacent to the Warm Springs Hotel and Event Center.
Paul Gauguin Cruises offers savings up to $3,050 per person on select voyages when booked by July 8. Round-trip airfare between Los Angeles (LAX) and Papeete (PPT), Tahiti, is included. Deposits for the select sailings have been reduced to $250 per person.
Since 1970, Goway Travel has been committed to providing customized travel experiences for world travelers. Few things are better evidence of this commitment than being awarded the 2019 Trazees award for Favorite Tour Operator. Goway Travel heartily thanks the readers of Trazee Travel for this honor and for their confidence in Goway’s work in creating travel memories that’ll last a lifetime.
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