Name: Dan Donahue
Company, City: Saunders Hotel Group; Boston, Mass.
Number of employees: 425
Recent project: Acquiring the Beacon Hill Hotel & Bistro
First job: I was a cashier, dishwasher and soda jerk (for millennials, Google it).
Little-known fact about you: I went to the seminary and almost became a priest.
What innovations/initiatives do you foresee in the industry over the next years? We’ll continue to see more innovation in how people gain access to their guestrooms. The idea of seamlessly entering your room using your device is a powerful change in our industry. No matter the advances of technology, the personal touch is paramount to the guest experience in all our hotels.
Best career advice you’ve received: I’ve never sold a cheeseburger while sitting at my desk. Being in and around the operations is pivotal to a successful hotel.
What advice would you give someone starting out in the field? Be passionate about taking care of people; it’s the single biggest factor to sustaining your success.
Dan Donahue as a Traveler
Favorite travel memory or story: One of my fondest childhood memories was a family vacation — hopping into the family station wagon (I can’t remember which of my 11 siblings were there, but rest assured it was packed!) and spending the night at a Howard Johnson’s, swimming in the pool and eating my mom’s famous meatloaf sandwiches.
One travel tip you cannot live without: Always book directly with the hotel, as it gives you more latitude.
Best advice for business travelers: Don’t be hesitant to look outside the box; for example, look to programs like STASH Rewards, a collaborative frequent-stay program among independent hotels offering almost the same advantages as other programs.
About Saunders Hotel Group
Tell our readers about The Lenox Hotel. We are a family-owned, fiercely independent boutique property on a bustling corner of Boston’s Back Bay neighborhood. We are passionate about our people and community; spend any amount of time with us and that focus will surely resonate with you. A local beekeeper with hives on our roof supplies the honey our chef uses in his carefully crafted menu, just one example of how we do hospitality. We take pride in the city we represent and the people in and around the hotel.
Share some of the hotel’s history. Built in 1900 by hotelier and impresario Lucius Boomer (best known as the owner of New York’s Waldorf Astoria), The Lenox soon held a prominent and cherished role in Boston’s society. Hospitality is in the bones of the building, but it’s really about our people. Even more importantly, just talking to the bellmen in the lobby or a housekeeper on the floor, you’ll get a real sense of our rich history.
What can premium travelers expect from a stay at The Lenox? People expect certain things, so we provide an experience they want to replicate. Loyalty is everything. While we realize we charge a premium for your stay with us, once you are here you will want for nothing. You may not remember exactly what you did, but you will remember the feeling you had while you were here.
In 2004 Lower Makefield Township, Pennsylvania, purchased 168 acres of land that was an original part of the Penn Grant made to Thomas Bond (circa 1718). The stone Manor House on the property is a registered historical landmark and reminds players of the significant history of the area.
According to the U.S. Small Business Administration’s Office of Advocacy, small businesses create two-thirds of net new jobs and account for nearly 48 percent of the U.S. private sector workforce. And small- and medium-sized businesses outpace all other sectors as one of the fastest-growing in the United States. InterContinental® Hotels Group (IHG) goes above and beyond to create opportunities for this segment with its IHG® Business Edge program, voted Best Small- to Mid-Sized Business Program in Global Traveler’s 2019 GT Tested Reader Survey awards.
For those seeking the quintessential autumn vacation, coupled with a good, old-fashioned family getaway, all-in-one resorts are a great option. Heading to or through Pennsylvania? Nemacolin Woodlands Resort will demand a few days of your time.
Incheon Airport, the largest airport in South Korea, opened in 2001, serving as a hub for Asiana Airlines, Air Seoul, Air Incheon and more. As the primary airport for Seoul Capital Area, it works hard to keep its spot as the main hub in the region. Going beyond aesthetic value, Incheon Airport is revolutionizing airports, challenging boundaries and pushing technological limits.
Finding a beachfront Punta Cana all-inclusive resort for all ages can be daunting when you want to take home great memories with loved ones but also experience a sophisticated escape. Now, you can have both thanks to a new resort: Finest Punta Cana.
Canadian airline WestJet will now offer free COVID-19 travel insurance on eligible bookings to Mexico, the Caribbean and European destinations, including the United Kingdom, made on or after Sept. 18.
It’s safe to say 2020 has been a wild ride. As a result, Amangiri, in Canyon Point, Utah, developed a solution to usher in a more peaceful 2021: a Restorative Sleep Retreat, Dec. 16–19.
IHG® Business Edge provides small- to midsized enterprises with benefits and confidence to navigate the evolving business travel environment.
Extend summer at Hyatt Regency Huntington Beach Resort & Spa with the Endless Summer offer. The offer includes complimentary valet parking or contact-less parking, and a daily resort $50 credit. Apply the resort credit to food and beverage service or spa treatments at Pacific Waters Spa. Or, apply it to cabana rentals or beach bonfire service.