Name: Dan Donahue
Company, City: Saunders Hotel Group; Boston, Mass.
Number of employees: 425
Recent project: Acquiring the Beacon Hill Hotel & Bistro
First job: I was a cashier, dishwasher and soda jerk (for millennials, Google it).
Little-known fact about you: I went to the seminary and almost became a priest.
What innovations/initiatives do you foresee in the industry over the next years? We’ll continue to see more innovation in how people gain access to their guestrooms. The idea of seamlessly entering your room using your device is a powerful change in our industry. No matter the advances of technology, the personal touch is paramount to the guest experience in all our hotels.
Best career advice you’ve received: I’ve never sold a cheeseburger while sitting at my desk. Being in and around the operations is pivotal to a successful hotel.
What advice would you give someone starting out in the field? Be passionate about taking care of people; it’s the single biggest factor to sustaining your success.
Dan Donahue as a Traveler
Favorite travel memory or story: One of my fondest childhood memories was a family vacation — hopping into the family station wagon (I can’t remember which of my 11 siblings were there, but rest assured it was packed!) and spending the night at a Howard Johnson’s, swimming in the pool and eating my mom’s famous meatloaf sandwiches.
One travel tip you cannot live without: Always book directly with the hotel, as it gives you more latitude.
Best advice for business travelers: Don’t be hesitant to look outside the box; for example, look to programs like STASH Rewards, a collaborative frequent-stay program among independent hotels offering almost the same advantages as other programs.
About Saunders Hotel Group
Tell our readers about The Lenox Hotel. We are a family-owned, fiercely independent boutique property on a bustling corner of Boston’s Back Bay neighborhood. We are passionate about our people and community; spend any amount of time with us and that focus will surely resonate with you. A local beekeeper with hives on our roof supplies the honey our chef uses in his carefully crafted menu, just one example of how we do hospitality. We take pride in the city we represent and the people in and around the hotel.
Share some of the hotel’s history. Built in 1900 by hotelier and impresario Lucius Boomer (best known as the owner of New York’s Waldorf Astoria), The Lenox soon held a prominent and cherished role in Boston’s society. Hospitality is in the bones of the building, but it’s really about our people. Even more importantly, just talking to the bellmen in the lobby or a housekeeper on the floor, you’ll get a real sense of our rich history.
What can premium travelers expect from a stay at The Lenox? People expect certain things, so we provide an experience they want to replicate. Loyalty is everything. While we realize we charge a premium for your stay with us, once you are here you will want for nothing. You may not remember exactly what you did, but you will remember the feeling you had while you were here.
United Airlines announces a number of new routes.
Welcome to Rhodes, a medieval treasure beautifully preserved throughout the centuries. Rhodes is the capital of the Dodecanese, an island ideal not only for those who want to relax, but also for those looking for an action-packed holiday! With its bright green hills, rich green valleys and uninterrupted line of golden beaches, Rhodes is truly a blessed place. “The sun island” has more sunshiny days and milder temperatures throughout the year than any other location in Greece. It is, after all, one of the country’s easternmost places and among the first to welcome summer on its impressive beaches. Add in the excellent facilities for tourism, the island’s special blend of cosmopolitan and traditional, and numerous cultural and archaeological sites, the most important being the Medieval (Old) Town, a UNESCO World Heritage site, and you’ve got the perfect holiday destination. While on Rhodes, don’t miss a daytrip to nearby Sými. An island of sponge divers and seamen, Sými used to have 30,000 inhabitants before the Second World War and was the richest island in the Dodecanese, despite its small size. Today, Sými attracts many visitors thanks to its beautifully preserved Neo-Classical buildings and the famous Archangel Michael monastery at Panormitis.
Alaska Airlines recently debuted its new Pixar-inspired, special-edition aircraft livery. On both sides of the Pixar-themed Boeing 737-800 aircraft, travelers spot recognizable faces from the Toy Story franchise, including Buzz Lightyear, Woody and Jessie. Rex the Tyrannosaurus appears on the boarding door and the little green aliens show up on the aircraft’s winglets.
Thessaloniki is the second-largest city of Greece and the most important center of the area. Built near the sea, elegant and refined, the Greek “Lady of the North” is a modern, vivacious city that welcomes visitors eager to learn about its history and culture, and at the same time have fun, relax, go shopping or simply explore the cityscape by the sea.