AS GLOBAL TRAVELER CELEBRATES the 15th year of the annual GT Tested Reader Survey awards, we honor those brands representing continued excellence in the industry by holding record-breaking consecutive wins. Crystal Status winners reflect those brands winning a particular category for 15 consecutive years. In our 15th year of the awards, this elite group marks the first Crystal Status winners.
“Winning Crystal Status in the GT Tested Reader Survey awards reader voting is the ultimate achievement of the best,” said Francis X. Gallagher, publisher and CEO, Global Traveler. “Very few companies can achieve this consistency over a 15-year period.”
Each year, our distinguished readers vote for the best in the world of travel, selecting the top airlines, credit cards, destinations, hotels and travel goods and services throughout the travel industry. This year, four travel brands went above and beyond, securing their 15th consecutive-year wins. We introduce the inaugural Crystal Status winners: Asiana Airlines, United Mileage- Plus, South African Airways and Chicago O’Hare International Airport.
Asiana Airlines has two reasons to celebrate. The Asian carrier won both Best Airline for Onboard Service and Best Airline for Flight Attendants 15 years in a row. The airline was established in 1988 on the principal of providing “maximum safety and customer satisfaction through service.” Asiana’s corporate philosophy is “to provide quick, comfortable service for customers at their desired time and place.” Given this ideology, it should come as no surprise readers voted the airline Best Airline for Onboard Service and Best Airline for Flight Attendants for 15 consecutive years.
The Asiana crew serves customers based on traditional Korean courtesy at every step of the journey. Travelers can expect high-end service like its luxurious First Suite cabin, complete with a full-flat bed and a two-door seat feature for maximum privacy. The airline provides specialized assistance, including Happy Mom Service for female passengers traveling with an infant from seven days old through 3 years. However you fly with Asiana, you’re in good hands.
Readers voted Chicago O’Hare International Airport the Best Airport in North America for the 15th consecutive year. The airport is one of the busiest in the United States. To keep up with growing air travel demands, O’Hare has expansion plans set to roll out over the next few years. The $8.5 million upgrade includes a new state-of-the-art baggage system, 25 percent more gate capacity, new self-serve checkin technologies and modernizing existing terminals. The airport was recently recognized as the best airport in the country for flight connectivity by OAG, an air travel intelligence company based in the United Kingdom. The excellent connectivity is expected to rise in the years ahead, thanks to the planned expansion.
In May five new gates opened in Terminal 3’s L Concourse, marking the first major gate expansion in 25 years and the first step in the airport’s larger expansion program. Passengers will have more opportunities than ever for smooth connections and flight options. O’Hare is expected to serve about 100 million passengers annually by 2026.
South African Airways was once again voted Best Airline in Africa. The national carrier of South Africa flies to more than 35 destinations across Africa, Asia, Australia, Europe, the Middle East, North America and South America. The airline’s first flight launched in 1934, and 2019 will mark its 85th year in operation.
In 2018 SAA encountered financial obstacles, with fear of having to declare bankruptcy. However, the resilient airline is showing strong quarter one performance of this financial year and will not declare bankruptcy. SAA plans to implement initiatives to drive costs down and improve revenue with the goal of breaking even in 2021. In the face of adversity, the airline still boasts an impressive on-time performance ranking and looks to future improvements.
United MileagePlus hangs on to its title of Best Overall Frequent- Flyer Program for the 15th consecutive year. The loyalty program allows members to earn miles for daily purchases to use toward dining, experiences, trips and more. Use miles to purchase eGift cards from more than 270 merchants, fly domestic or international with United Airlines and its partners, and book stays at hotels and resorts worldwide. United offers co-branded credit cards to provide travelers with even more benefits and opportunities to earn miles, including the United MileagePlus Club Card from Chase and the United Explorer Card from Chase.
With innovation in mind, the comprehensive program launched new opportunities for members. The free-to-download MileagePlus X app allows users to earn up to five miles for every dollar spent at more than 60,000 retail and restaurant locations throughout the United States. United offers additional benefits for members with Premier status, including bonus award miles, upgrades, priority travel services, fee waivers and discounts when flying Star Alliance member airlines.
Congratulations to Asiana Airlines, Chicago O’Hare International Airport, South African Airways and United MileagePlus! Who will earn Crystal Status for 2019? Visit globaltravelerusa.com to vote for next year’s winners.
IHG® Business Edge provides small- to midsized enterprises with benefits and confidence to navigate the evolving business travel environment.
I arrived in Mexico City on a sunny late afternoon and zipped through light traffic from Benito Juarez International Airport to the heart of Mexico City, Paseo de la Reforma. Four Seasons Mexico City sits in the middle of the bustling area; but once you arrive in the covered driveway, you are transported into a sense of calm, art and luxury.
Windstar Cruises introduces a new point and tier system to its Yacht Club loyalty program to provide recognition and rewards for guests who continue to sail with Windstar. Its loyalty program always provided special benefits, like a 5 percent discount on all voyages, a $100 shipboard credit referral gift, early notification on new ports and itineraries, private sales and more.
Are you looking for a truly unique travel experience and considering a new vehicle? The Volvo Overseas Delivery Program is the perfect solution to create your own refined adventure of a lifetime. You can custom order your new Volvo, tailored to fit your needs and desires. They will fly you to Sweden to pick up your Volvo so you can drive and explore Scandinavia and Europe on your terms for up to two weeks.
Uniworld Boutique River Cruises contracted Danish company CleanCoat A/S to employ its ACT CleanCoat solution across all Uniworld-owned ships. This makes Uniworld the first river cruise company to adopt this solution, renowned for its ability to render surfaces self-disinfecting after one application.
Finding a beachfront Punta Cana all-inclusive resort for all ages can be daunting when you want to take home great memories with loved ones but also experience a sophisticated escape. Now, you can have both thanks to a new resort: Finest Punta Cana.
The Department of Defense and United Airlines conducted a study that found when masks are worn, there is only a 0.003 percent chance that particles from air travelers can enter a passenger’s breathing space who is sitting beside him/her. DOD and United Airlines ran 300 tests in just over six months with a mannequin on a United aircraft.