Exiting the airport in Havana, Cuba, the first thing you see is a row of parked 1950s cars backed by a billboard featuring Che Guevara’s bearded face. It’s a proper introduction to this country, where there’s a brew of old-world ambience, communistic laws and a whiff of freedom in privately owned restaurants (called paladars) and businesses in front yards.
While U.S. travelers couldn’t bring back Cuba’s fragrant handrolled cigars legally when I visited on a people-to-people trip, today they can, thanks to the warming of relations. The amendments to the Cuban Assets Control Regulations announced by President Obama, which went into effect mid-January, include general licenses within the 12 categories of authorized travel for many travel-related transactions to, from or within Cuba that previously required a specific license. Some of the categories are family visits, educational activities, artistic performances and professional research and meetings.
Because of the 50-year-old embargo, however, it’s still illegal for U.S. citizens to travel to Cuba for touristic purposes, including through a third country such as Mexico or Canada. People-to-people visits, tours set up by travel companies, remain the only legal route for Americans who want to explore Cuba. These highly structured trips still require special licenses, and the itineraries are designed in collaboration with the Cuban government. On these trips travelers visit with Cubans they would likely never meet on their own. For example, during my trip with the Grand Circle Foundation, we listened to and then spoke with jazz musicians, met with famous artists and youngsters just learning to draw in a cultural center, and played dominoes with seniors. We watched one of the first private contemporary dance groups perform and afterward chatted with them over lunch.
Many travel companies, airlines and hotel chains are exploring ways to take advantage of the new amendments so they can start bringing travelers to Cuba. KAYAK now includes hotels and flights to Cuba in its search engines, posting a disclaimer: “Travelers cannot make Cuba-related travel arrangements through KAYAK.” While finding insurance coverage for a Cuban trip was difficult in the past, APRIL International announced travel protection coverage to policyholders originating from within the United States, including American cruise passengers stopping in Havana. Americans visiting Cuba generally bring large amounts of cash because U.S. credit cards aren’t accepted, but changes are on the near horizon.
Several airlines are expressing an interest in starting commercial flights to Cuba. Hurdles exist, including receiving approval for flights from both the U.S. and Cuban governments. Dave Clark, vice president of network planning, JetBlue, said, “We will absolutely add scheduled service to Cuba as soon as we are legally allowed to. About a third of our capacity is in the Caribbean and Latin America, so this is right on with our strategy.” The company already flies three charters a week to Cuba from Tampa, Fla., and will be adding a fourth weekly in June. The majority of the passengers are Cuban-Americans going to visit family.
Cuba Travel Services recently announced a second direct flight from New York (JFK) to Havana with JetBlue Airways. The company arranges flights with American Airlines and Sun Country to popular Cuban destinations and will now partner with JetBlue to offer a Friday flight for New York-based travelers looking to depart closer to the weekend.
“United Airlines intends to launch, subject to government approval, non-stop service to Cuba from both Newark and Houston, which are global gateways for the airline,” said United Airlines spokesperson Rahsaan Johnson.
Matt Miller, manager of corporate communications, American Airlines, said, “We are interested in starting scheduled service to Cuba when it is legally allowed, but we can’t speculate as to when that will be.” The airline already operates approximately 20 charter flights per week to Cuba from Miami and Tampa.
Hoteliers, too, are watching the new developments closely. Andrew Houghton, area vice president, Caribbean, Marriott International, said, “Much as we saw in the ’90s when Eastern Europe opened its borders, we see Cuba as offering an exciting cultural destination that will complement the Caribbean’s wide variety of tropical locales.”
Gerardo Murray, vice president, distribution and commercial marketing, Mexico, Latin America and Caribbean, InterContinental Hotels Group, explained, “President Obama’s announcement on the U.S. and Cuba reestablishing diplomatic relations is still quite fresh; therefore, we will continue to assess how this impacts the hotel sector, broader travel and the tourism industry and our business for the short and long term.”
While touring Havana with Mario Coyula, an architect, urban planner and one of Cuba’s early revolutionaries, I learned leading Cuban architects are concerned the historic nature of Old Havana will be destroyed if there’s a rush to tear down historic buildings to make way for modern structures to accommodate an influx of tourists. Our group strolled down the Prado, Havana’s main street, lined with stores in renovated buildings. But when we walked three streets away, most of the buildings were dilapidated.
Improved infrastructure, from hotels to roads, will be necessary if there is a tourism explosion. Before a people-to-people trip, travelers are warned not to expect the quality of accommodations one finds in the United States and Europe. At the historic, lovely Hotel Nacional de Cuba, for example, our room was charming, but the hot water didn’t always work. In the more remote town of Baracoa, our accommodations in a converted fort were spartan.
The warming of relations with Cuba triggered increased interest in people-to-people trips by travelers who want to visit Cuba before major changes occur. Hundreds of thousands of Canadians already visit Cuba annually. Most bypass Havana, going straight to beach resorts where European hotel chains partnering with Cuban government hotels have built new properties.
The Grand Circle Foundation has run people-to-people trips since 2011. “Once the initial ‘I had to get there’ interest leveled out, it became a regular program,” said Carol Bengis, director of the company’s Cuba program. “But as soon as President Obama made his speech saying he wanted to resume relations with Cuba, interest skyrocketed again. Now space is at a premium.”
The types of people-to-people trips vary from visiting major cities to focusing on jazz, art, cultural aspects and the revolution. Natural Habitat, an adventure travel company that ran its first people-to-people trip to Cuba in February, has a different approach, taking its travelers to many of the national parks.
Bengis summed up the changes needed before Cuba becomes a major tourist destination: “Obama took it as far as he could with an executive order. But to move further, certain sections of the embargo need to be changed to allow real tourism; that can only be done through an act of Congress.”
The Global Business Travel Association’s (GBTA) Convention 2021 will be unlike any other convention before it, as we come together in person for the first time since the business travel industry drastically changed and look forward to rebuilding and reshaping the future. GBTA Convention 2021 will bring all of us together to learn from experts and each other, in-person at Orange County Convention Center in Orlando, Florida, Nov. 17–19. The safety of our attendees is our top priority. View health and safety protocols.
I imagine that when writer Hans Christian Andersen mused, “Life itself is the most wonderful fairy tale,” he was standing at the edge of Copenhagen’s historic Tivoli Gardens, one of his favorite haunts, enlivened by the swirl of human happiness that surrounded him: children laughing; carousels spinning; games of chance played for prizes; lovers holding hands; hungry people whispering over sweets, hot drinks, beer and towering, open-faced smørrebrød, Denmark’s quintessential sandwich. That fairy tale lives on today at the second-oldest amusement park in the world, a spectacle of folly architecture, bakeries, gardens, rides, restaurants, puppet shows and joy ... and which also happens to be one of the city’s most storied places to convene for business.
The restored Park Hyatt Toronto reopened its doors, bringing luxury, sophistication and glamour alongside a nod to the hotel’s Canadian heritage. Alessandro Munge of Studio Munge collaborated on the hotel’s refresh, drawing inspiration from Canada’s seasons and natural landscapes.
GBTA’s Convention 2021 will bring the business travel industry together for the first time in a long time. Once again, you’ll learn and connect with experts and each other, along with discussions with leading thinkers, entrepreneurs and change makers addressing the issues that matter most.
I recently dined at Irwin’s in Philadelphia. The restaurant is located on the rooftop of the Bok Building, a former school turned collective of small businesses, non-profits, artist workshops, a bar and restaurant. I previously visited Bok for the bar and yoga classes, and I was excited to experience the restaurant.
Cathay Pacific reaffirms its commitment to reaching net-zero carbon emissions by 2050 with a pledge to use Sustainable Aviation Fuel for 10 percent of its total fuel consumption by 2030. The airline has made pioneering efforts in supporting SAF development for more than 10 years.
Since its prestige for attracting the world elite grew in the 1960s, Greece remains the go-to destination for glittering holidays. Each step of the journey is enrobed in luxury, from culinary traditions with the highest standard of execution and name-brand, high-end shopping to first-rate wellness locales and elite accommodations, like 5-star hotels, private villas and yachts.
Arriving early afternoon in Puerto Rico, we jumped in an Uber and took a short, 15-minute drive from the airport to La Concha. As it was Tuesday, the streets were not too busy and the hotel lobby was calm. During the weekend, the scene likely would have been more bustling. We were greeted by a staff member who requested proof of vaccination and government-issued ID, and were given a wristband to indicate we were fully vaccinated. All guests are required to be vaccinated and wear masks at all times while moving around the hotel. Hand sanitizer stations were placed around the lobby, in elevators and in each common area.