On the Ground: Virgin Atlantic’s complimentary ground transfer to the airline’s Upper Class check-in area at Heathrow, known as the Upper Class Wing, is pure James Bond and highly ego-boosting. My VA-arranged car pulled up to a private gate at the terminal, where a security guard asked the driver for my name. After checking his computer to confirm my reservation, the guard released a concrete roadblock that lowered itself into the roadway, allowing the car to approach the Upper Class Wing entrance. After a no-line, two-minute check-in, I fast-forwarded through the wing’s security lane and walked to the Clubhouse, a large, busy lounge with dozens of windows letting in afternoon light. Upper Class passengers were in constant motion here, walking between the massage station; the wait-staffed restaurants, where you can order meals from an extensive menu; the Cowshed revitalization treatment; the hair stylist; and an extensive Champagne, wine and cocktail bar — all complimentary. Just about any type of edible item a human could ingest — from Jing teas to organic muesli to grilled sardines on toast — was offered self-service or brought by a waitress. Complimentary laptops and free WiFi were available around the room. My senses were totally overwhelmed, and I was thankful to have arrived at the lounge three hours before my 4 p.m. flight. (30/30)
Pre-flight: Entry into the aircraft was fast and efficient via the separate Upper Class boarding lane and cabin door. Virgin Atlantic’s interior décor has a subdued pink and purple glow which may have pretensions, but I found the aura relaxing. This Airbus A340-600 aircraft had 45 lie-flat Upper Class suites in the front cabin, arranged in an angled 1-1-1 configuration, so no seat was next to another. Two-thirds were window seats and one-third in the middle of the cabin, with an aisle on each side. Champagne and refreshments were served prior to take-off, which was about 50 minutes late due to Heathrow air traffic. (28/30)
In-flight: The Upper Class suite, a comfortable beige and brown seat surrounded by a thick plastic shell, is somewhat of a technological wonder, efficiently folding down in an unconventional way to form a lie-flat bed. In the upright position, it provides an ottoman for resting your feet. Even the seat tray and entertainment monitor are ingeniously designed. VA’s Freedom Menu allows Upper Class passengers to eat meals whenever they want, but after the delayed take-off I was ready to eat shortly after the cabin crew took dinner orders. Appetizers were oak-smoked Scottish salmon and watercress and potato soup, served with warm rolls. For the entrée, I chose pan-seared cod fillet with buttered new potatoes, carrots and asparagus. The other two choices — pork loin with glazed apple and Somerset cider sauce or fresh macaroni, sautéed wild mushrooms and baby spinach — sounded equally delicious. Dessert was a selection of English cheeses, sponge cake and chocolate marble cheesecake. Prior to landing, the crew offered sandwiches, scones and desserts. We landed at Newark about 25 minutes late, due to the delayed departure from LHR. (38/40)
The Experience: Flying Upper Class on Virgin Atlantic is a real treat, not only because of the in-flight amenities but because Virgin’s pre-boarding VIP experience is even better than what you would design for yourself if you were Richard Branson for a day. The celebrity treatment that begins with a chauffeured car and continues within the luxurious Upper Class Clubhouse extends into the aircraft itself. This is not your cookie-cutter trans-Atlantic airline, and VA’s savvy, high-tech, customer-friendly attitude is evident from airport arrival to wheels-down on the other side of the big, salty pond.
Since its prestige for attracting the world elite grew in the 1960s, Greece remains the go-to destination for glittering holidays. Each step of the journey is enrobed in luxury, from culinary traditions with the highest standard of execution and name-brand, high-end shopping to first-rate wellness locales and elite accommodations, like 5-star hotels, private villas and yachts.
I imagine that when writer Hans Christian Andersen mused, “Life itself is the most wonderful fairy tale,” he was standing at the edge of Copenhagen’s historic Tivoli Gardens, one of his favorite haunts, enlivened by the swirl of human happiness that surrounded him: children laughing; carousels spinning; games of chance played for prizes; lovers holding hands; hungry people whispering over sweets, hot drinks, beer and towering, open-faced smørrebrød, Denmark’s quintessential sandwich. That fairy tale lives on today at the second-oldest amusement park in the world, a spectacle of folly architecture, bakeries, gardens, rides, restaurants, puppet shows and joy ... and which also happens to be one of the city’s most storied places to convene for business.
The restored Park Hyatt Toronto reopened its doors, bringing luxury, sophistication and glamour alongside a nod to the hotel’s Canadian heritage. Alessandro Munge of Studio Munge collaborated on the hotel’s refresh, drawing inspiration from Canada’s seasons and natural landscapes.
Without a doubt, the pandemic changed the role of airports in the travel industry. Hamad International Airport’s role evolved in many ways since the pandemic hit. Now, more than ever, airports are responsible for creating a secure passenger experience. As the gateway to Qatar and the world, the safety and wellbeing of staff and passengers has always been at the core of Hamad International Airport’s strategy.
I recently dined at Irwin’s in Philadelphia. The restaurant is located on the rooftop of the Bok Building, a former school turned collective of small businesses, non-profits, artist workshops, a bar and restaurant. I previously visited Bok for the bar and yoga classes, and I was excited to experience the restaurant.
Cathay Pacific reaffirms its commitment to reaching net-zero carbon emissions by 2050 with a pledge to use Sustainable Aviation Fuel for 10 percent of its total fuel consumption by 2030. The airline has made pioneering efforts in supporting SAF development for more than 10 years.
The Global Business Travel Association’s (GBTA) Convention 2021 will be unlike any other convention before it, as we come together in person for the first time since the business travel industry drastically changed and look forward to rebuilding and reshaping the future. GBTA Convention 2021 will bring all of us together to learn from experts and each other, in-person at Orange County Convention Center in Orlando, Florida, Nov. 17–19. The safety of our attendees is our top priority. View health and safety protocols.
Arriving early afternoon in Puerto Rico, we jumped in an Uber and took a short, 15-minute drive from the airport to La Concha. As it was Tuesday, the streets were not too busy and the hotel lobby was calm. During the weekend, the scene likely would have been more bustling. We were greeted by a staff member who requested proof of vaccination and government-issued ID, and were given a wristband to indicate we were fully vaccinated. All guests are required to be vaccinated and wear masks at all times while moving around the hotel. Hand sanitizer stations were placed around the lobby, in elevators and in each common area.