On the Ground: I arrived at Heathrow Airport after a trip to London for the World Travel Market Conference. As I arrived at the Air Canada check-in counter, the helpful staff directed me to the security checkpoint. Once through the line, and a bit strapped for time, I walked quickly to my gate, where an extremely kind concierge service member greeted me. She asked how my trip was and said she had been watching for me so she could assist me with boarding early to ensure a calm and easy departure. She had assisted me earlier that week when I processed through security from Toronto to London, so it was nice closing my trip with a friendly face. She escorted me onto the plane and to my seat in the beautiful Signature Class cabin of the Boeing 787-8, introducing me to the flight attendant who would be directing cabin staff during my flight. I thanked the concierge for her hospitality throughout my journey. Experiencing what the Air Canada Super Elite-level members enjoy as features of their commitment to the brand helped me understand the appeal of retaining that status.
Pre-Flight: The Signature Class offers modern and spacious seating. The layout provided privacy and ample room to be comfortable whether one was seated at the inside or window side of the main aisles. The flight attendant offered juice, sparkling water or Champagne. (I opted for the Champagne.) I got situated in my seat and checked out the touchscreen menu and the provided headset and settled in for takeoff.
In-Flight: Once airborne we selected our main entrée. I opted for the lamb filet served with creamy fennel sauce, roasted potatoes, pumpkin and broccoli. The starters to this meal were delicious prawns and a garden salad, and for dessert I enjoyed the fresh fruit. Once I finished my meal, I checked to see if I could get started on some emails. Unfortunately, the WiFi was not functional on this flight. Air Canada was in the process of retrofitting these aircraft with the most up-to-date WiFi, but due to the MAX grounding over the past year could not take this 787 out of commission to update the technology. It all worked out, though, as I was able to still get some work done before taking a nap.
This flight departed mid-morning London time and would land in Toronto in late afternoon/early evening. I was quite comfortable during my nap, lying completely flat with a blanket and pillow of excellent quality. The restrooms in the business- class cabin were clean and spacious. Once we were about an hour or so from our arrival in Toronto, I enjoyed afternoon tea accompanied by delicious sandwiches. I spent that time watching a film and relaxing. After our smooth landing in Toronto, a concierge team member greeted me and directed me to the Maple Leaf Lounge, where I enjoyed a break and snack between flights. The flight, product and service were exceptional from start to finish. It is no wonder Global Traveler named Air Canada Airline of the Year in 2019. As Air Canada says in its advertisements, “Travel like a Canadian.” I can tell you, I will be again!
◆ Build loyalty and miles with this award-winning airline to become an Air Canada Altitude Super Elite 100K member. Receive faster check-in and boarding, assistance with flight changes and transfers, and escorts between terminals and gates to ensure a seamless journey.
◆ Dine on Demand gives travelers the option to schedule when they eat to best suit their needs. Simply inform the flight attendant when you order your meal at the beginning of the flight.
◆ Save room for the world-class catering on board. I skipped breakfast in order to be hungry for my flight; the culinary options are a taste bud delight!
United Airlines opened a Club lounge inside Louis Armstrong New Orleans International Airport in November 2019. The lounge, near gate C7 in the airport’s new terminal, seats 95 guests and offers free WiFi, and ample power outlets and USB ports. COVID-19 may temporarily affect the lounge’s operating hours and procedures.
Looking for a truly unique travel experience and considering a new vehicle? The Volvo Overseas Delivery Program is the perfect solution to create your own adventure of a lifetime. Volvo allows you to custom order your new automobile tailored to fit your needs and desires. They will fly you to Sweden to pick up your Volvo so you can drive and explore Scandinavia and Europe on your terms for up to two weeks.
At FXExpress Publications, Inc., we can’t wait to #ComeBacktoTravel, and we can’t wait for the travel industry and others to #ComeBacktoGT. Join us over the next several weeks as we entice you with photos from some of the places we’re most excited to visit. Take a visual journey through some of Sedona’s most breathtaking sights with us.
Hotel Indigo Madrid Princesa opened in Madrid’s primary shopping district (temporarily closed due to COVID-19, but expected to open soon), adjacent to Parque del Oeste, giving first-time visitors to Madrid a perfect location for city exploration. The property offers more than 100 guestrooms, with two designs found throughout, both inspired by the natural greenery found in Parque del Oeste and reflecting the spring and fall seasons. In-room amenities include smart televisions and complimentary WiFi.
According to the U.S. Small Business Administration’s Office of Advocacy, small businesses create two-thirds of net new jobs and account for nearly 48 percent of the U.S. private sector workforce. And small- and medium-sized businesses outpace all other sectors as one of the fastest-growing in the United States. InterContinental® Hotels Group (IHG) goes above and beyond to create opportunities for this segment with its IHG® Business Edge program, voted Best Small- to Mid-Sized Business Program in Global Traveler’s 2019 GT Tested Reader Survey awards.
As states allow visitors again and travel picks up, airlines are starting to prepare for an influx in passengers by increasing cleaning schedules, preparing aircraft for flight and even taking the temperatures of passengers before boarding the plane.
Four Seasons Hotels and Resorts announced a collaboration with John Hopkins Medicine International on its Lead With Care global health and safety program. John Hopkins Medicine experts will review and validate the Lead With Care program, which will then be implemented at Four Seasons properties around the world.
oneworld is an alliance of 13 world-leading airlines committed to providing the highest level of service and connecting you to more than 1,100 destinations around the world.
Saint Lucia announced a phased plan to reopen island tourism responsibly, beginning June 4. Phase One includes welcoming international flights at Hewanorra International Airport from the United States only. In preparation, 1,500 hotel rooms are being prepared to open. The approach to reopening continues through July 31.