July Cover Battle
Our July issue highlighted the winners of our inaugural Trazees, the awards distributed by our sister web publication, trazeetravel.com. Our cover showcased Maui, one of the winning destinations. Our alternate was a fun cover shot from Munich. Which did you prefer?
Maui is a beautiful destination; and while I understand you were trying to incorporate the nature of the award into the image, there must be pictures that better capture the beauty of the destination. I thought the Munich image was fun, a little kitschy and vastly different from your normal covers. It made me smile and was definitely my favorite of the two options.
Leslie Grafton, via email
Hotel to Home
After staying at several Westin Hotels & Resorts on business travel, I noticed I was getting exceptional nights of sleep while on the road. My sleep was actually suffering at home some nights, and I decided it was time to purchase a new mattress and pillows. When I asked about the Heavenly Beds at check-in on my next trip, I was delighted to learn I could buy one for home and mimic the hotel experience at my house. It’s rare to sleep better somewhere other than your own bed, but that was exactly my experience. Since I made the switch, my sleep is better than ever. I was thrilled to see GT recognize this trend in the July issue with your article about hotel décor in the home. There’ve been several other design elements I’ve noted in worldwide guestrooms that I’d love to work into my own aesthetic.
Christine Lincoln, Carlsbad, Calif.
Mergers and Mayhem
As a government employee traveling back and forth to Europe, I found your June article, “Mergers and Mayhem,” enjoyable. We’re now down to three American-flagged carriers, and customer service has suffered.
With that said, American Airlines really went out of its way last month during a delay. It contacted us ahead of time and had completed rebooking a later connecting flight by the time we arrived at the airport. The airline further ameliorated the situation by posting personalized envelopes on the wall of DFW that included boarding passes and directions to the new gates. Apparently staff at that facility see and recognize these, letting affected passengers move to the front of lines if they have tight connections. We also appreciated all of the staff who were made available right outside the jet bridge should passengers still have needed assistance.
Rob Skully, Wiesbaden, Germany
GT Is Back!
I always looked forward to seeing GT in the United Clubs and was disappointed when they seemed to disappear so quickly every month. I was pleased to see them today in a prominent place with other periodicals and newspapers. I’m further pleased to report travelers were reading it at Chicago O’Hare while we rode out a summer thunderstorm. I first became hooked on GT years ago while reading it in the Club and just had to subscribe. It’s always been my “required reading” in flight. Now I’m doubly thrilled to be part of the Globility team. Thanks, GT, for being there!
Sue Castorino, via email
DOJ Investigates Alleged Airline Collusion
In the July 8 issue of eFlyer USA, we reported the Justice Department is investigating whether some of the biggest airlines in the United States colluded to keep airfares high. We asked: Do you think it is possible airlines have been acting inappropriately and colluding to the detriment of passengers?
Of course, they are colluding! Why would they not? It helps them to make more profits.
Airlines promised the DOJ they would not raise fares after mergers. Within weeks of the recent American Airlines/US Airways merger being blessed, airfares from Phoenix to San Diego went from $190 to $210, then to $220. I had to pay $240 recently. The DOJ doesn’t really care about travelers by approving these mergers that allow the industry to not have to be competitive.
Thomas Bartel, Phoenix, Ariz.
Bag Fees Bring Some Benefits
In the July 23 issue of eFlyer USA, we reported new academic studies report bag fees improved passenger satisfaction since being introduced in 2008. They’ve reduced lost-baggage rates and decreased flight delays. We asked: Has your satisfaction with airlines increased since the introduction of baggage fees?
I hate the fees and have had worse experiences lately. Everyone brings bags, it takes longer to load the passengers, there are lines in the jetway waiting for people to pick up the bags that won’t fit, and it costs me more when I am making a trip that requires a larger bag. And the airlines are making more money from the bag fees, but they are raising prices anyway.
Andrea Norris, via email
Baggage fees have not helped my experience with any airline. I resent all the new fees and increases in fees on the major airlines. We try to get everything into one suitcase and the rest in our carry-on.
John Natalie, Wilmington, Del.
As more travelers hit the road again, they tend to travel shorter distances. That includes LGBTQ+ globetrotters, who find a variety of great vacation options without leaving the continent. These five top destinations for LGBTQ+ travelers in North America offer lots of reasons to reignite wanderlust.
Finding a beachfront Punta Cana all-inclusive resort for all ages can be daunting when you want to take home great memories with loved ones but also experience a sophisticated escape. Now, you can have both thanks to a new resort: Finest Punta Cana.
There’s almost nothing like the magic of New York City during the holidays — and there’s almost nothing more quintessentially New York than the Empire State Building. Check both off your list at once this year in the Big Apple.
As our four-passenger plane prepared to land on a gravely shoreline in Lake Clark National Park, one of the most remote national parks in the United States, accessible only by plane or boat, my excitement grew. Though the flight was scenic and provided a terrific perspective of the vast expanse of this part of Southcentral Alaska, my fellow passengers and I had one thing on our mind — bears!
Windstar Cruises boasts an Air + Hotel offer from Los Angeles International Airport, including a round-trip flight from LAX, pre-cruise accommodations and a post-cruise day room. The offer also includes ground transfers in Tahiti and a seven-, 10- or 11-night cruise in Tahiti. On cruise vacations including air and hotel booked through the end of this year, guests receive the promise of a free beverage package, with unlimited select spirits, wine, beer, cocktails and minibar items.
According to the U.S. Small Business Administration’s Office of Advocacy, small businesses create two-thirds of net new jobs and account for nearly 48 percent of the U.S. private sector workforce. And small- and medium-sized businesses outpace all other sectors as one of the fastest-growing in the United States. InterContinental® Hotels Group (IHG) goes above and beyond to create opportunities for this segment with its IHG® Business Edge program, voted Best Small- to Mid-Sized Business Program in Global Traveler’s 2019 GT Tested Reader Survey awards.
American Cruise Line successfully launched its American Melody riverboat last week at Chesapeake Shipbuilding in Salisbury, Maryland. The new boat is the fourth in American’s Modern Series and will set off on its inaugural Mississippi River cruise season in summer 2021.