Airline travelers by now are used to a bevy of rules surrounding baggage, including weight, number of bags and contents. But Dubai International Airport takes the restrictions to a new level.
As of March 8, travelers passing with oddly shaped bags — those without a flat surface, specifically — are rejected at check-in for flights to or through Dubai. Passengers only option will be to have the luggage repacked in a box.
The airport said the strict rule is intended to help improve service, reduce the risk of mishandled bags and enhance the performance of the airport’s check-in and baggage operation.
“Bags that are round or do not have a flat surface of any kind are by far the largest source of baggage jams,” said Ali Angizeh, vice president of terminal operations, Dubai International Airport. “These jams can shut down sections of our system, delay baggage delivery to the aircraft, and inconvenience our customers.”
All airlines operating at the airport have been notified of the new rule and are being encouraged to alert their passengers. Warning signs have been posted at the airport and information is being shared on the airport’s website and via its mobile app.
“We are trying to get the message out there as much as possible,” said Angizeh.
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