Arrival/Check-In: I arrived at Faena Hotel Miami Beach with a friend for a girls’ weekend away in January. Unfortunately, the weather wasn’t as cooperative as we’d hoped. Upon arrival, a friendly bellhop told us more about the stunning artwork in the grand entryway/foyer of the hotel. On the right side of this foyer are a restaurant and theater, and to the left are the elevators, concierge and a personalized check-in experience. There’s no busy main reception at Faena but rather two desks that offer a more exclusive welcome experience. Within a few minutes we were checked in and on our way to our guestroom.
IHG Hotels & Resorts is thrilled to announce the launch of a new mobile product feature for members: IHG Wi-Fi Auto Connect. This feature is now available exclusively in the IHG One Rewards mobile app for both iOS and Android users and will automatically connect IHG One Rewards members to WiFi upon arrival at more than 5,000 IHG hotels worldwide — no separate passwords or log-ins needed. This is in addition to the exciting benefits of being an IHG Business Edge member. IHG Business Edge provides small- and medium-sized businesses access to a user-friendly portal that displays comprehensive spending and savings data while providing the convenience of direct booking with a guaranteed discount.