On the Ground: Because our original flight from Recife to Miami had been delayed by weather and we would miss our New York connection, we were offered a flight to São Paulo, from which we could take an overnight flight to New York. Due to the resulting wait, we received vouchers for the airport’s best restaurant, Bonaparte, where we enjoyed a leisurely — and delicious — dinner from a menu of a dozen entrées and as many salads and desserts. Following dinner, we adjourned to the Admirals Club, a spacious area with a well-stocked, self-service bar; comfortable leather chairs; WiFi; showers; a business center and food service that included light meals and snacks. (29/30)
Pre-flight: Thanks to the dedicated boarding line, we were quickly seated. The closet was right beside our front-row seats and embarking passengers were blocking the aisles, so we hung our own jackets. Despite the aisle traffic, the cabin staff offered us a choice of orange juice or chilled Champagne as soon as we were seated. When the aisles were clear, they made sure we were familiar with the seat controls and entertainment system and gave us menus and amenities kits. (28/30)
In-flight: The dual interlocking tray tables on this flight were well designed for both dining and working, providing a solid surface for either and room enough so that I didn’t have to stow my laptop away while eating dinner; I could just close it and push it aside. Since I’d had a good dinner in the airport, the light meal option of a plate of fresh fruit and assorted cheeses with a glass of Pouilly-Fumé was just right. It was served quickly; and although I faced a selection of five movies in each of five different genres, I opted instead to finish up a little work before reclining my seat to its full 180 degrees to test the comfortable pillow and fluffy cotton-covered comforter. I had asked to be awakened for breakfast since I had a full day of meetings ahead in New York, and started the day with fresh fruit, hot tea and buttery, warm rolls. Before we landed, a screen showed our arrival gate, connecting flight gates and status and a terminal map, all very handy for passengers in transit. (39/40)
The Experience: Without hovering, the cabin crew always seemed to be there when we needed something, and we were very impressed with the concern of American Airlines ground staff in dealing with our unexpected routing through São Paulo and getting us rebooked to New York in time for our meetings.
Total Score: 96/100
GBTA’s Convention 2021 will bring the business travel industry together for the first time in a long time. Once again, you’ll learn and connect with experts and each other, along with discussions with leading thinkers, entrepreneurs and change makers addressing the issues that matter most.
I imagine that when writer Hans Christian Andersen mused, “Life itself is the most wonderful fairy tale,” he was standing at the edge of Copenhagen’s historic Tivoli Gardens, one of his favorite haunts, enlivened by the swirl of human happiness that surrounded him: children laughing; carousels spinning; games of chance played for prizes; lovers holding hands; hungry people whispering over sweets, hot drinks, beer and towering, open-faced smørrebrød, Denmark’s quintessential sandwich. That fairy tale lives on today at the second-oldest amusement park in the world, a spectacle of folly architecture, bakeries, gardens, rides, restaurants, puppet shows and joy ... and which also happens to be one of the city’s most storied places to convene for business.
The restored Park Hyatt Toronto reopened its doors, bringing luxury, sophistication and glamour alongside a nod to the hotel’s Canadian heritage. Alessandro Munge of Studio Munge collaborated on the hotel’s refresh, drawing inspiration from Canada’s seasons and natural landscapes.
Without a doubt, the pandemic changed the role of airports in the travel industry. Hamad International Airport’s role evolved in many ways since the pandemic hit. Now, more than ever, airports are responsible for creating a secure passenger experience. As the gateway to Qatar and the world, the safety and wellbeing of staff and passengers has always been at the core of Hamad International Airport’s strategy.
I recently dined at Irwin’s in Philadelphia. The restaurant is located on the rooftop of the Bok Building, a former school turned collective of small businesses, non-profits, artist workshops, a bar and restaurant. I previously visited Bok for the bar and yoga classes, and I was excited to experience the restaurant.
Cathay Pacific reaffirms its commitment to reaching net-zero carbon emissions by 2050 with a pledge to use Sustainable Aviation Fuel for 10 percent of its total fuel consumption by 2030. The airline has made pioneering efforts in supporting SAF development for more than 10 years.
Since its prestige for attracting the world elite grew in the 1960s, Greece remains the go-to destination for glittering holidays. Each step of the journey is enrobed in luxury, from culinary traditions with the highest standard of execution and name-brand, high-end shopping to first-rate wellness locales and elite accommodations, like 5-star hotels, private villas and yachts.
Arriving early afternoon in Puerto Rico, we jumped in an Uber and took a short, 15-minute drive from the airport to La Concha. As it was Tuesday, the streets were not too busy and the hotel lobby was calm. During the weekend, the scene likely would have been more bustling. We were greeted by a staff member who requested proof of vaccination and government-issued ID, and were given a wristband to indicate we were fully vaccinated. All guests are required to be vaccinated and wear masks at all times while moving around the hotel. Hand sanitizer stations were placed around the lobby, in elevators and in each common area.