WINDY, WALKABLE WELLINGTON, New Zealand, has to be one of the most laid-back and unpretentious capital cities anywhere. Its casual friendliness and relaxed attitude embody trust and make doing business here a real pleasure.
Just about picture-perfect, Wellington sits on the shores of a deep harbor surrounded by a natural amphitheater of wooded hills. But they’re not kidding when they call it Windy Wellington, thanks to its position on Cook Strait, a passage between New Zealand’s north and south islands. While the locals take a certain quirky pride in the wind, visitors might want to pack a windbreaker. On the plus side, air pollution is nonexistent, as any fumes are whipped away, and wind power is harnessed for electricity thanks to the 62 turbines set on the surrounding hills, making the air so clean the city fairly sparkles.
Though New Zealand’s business culture still echoes its British roots — it is formal, reserved and conservative — you’ll find the South Pacific warmth and friendliness create a relaxed yet professional atmosphere founded on egalitarianism.
Business etiquette tends toward forthrightness, honesty and hard work. Greetings generally consist of a handshake, smile and direct eye contact. And women are treated as equals in the New Zealand workplace, often rising to senior corporate positions. Business dress is eclectic and often depends on the industry. Formal business settings favor the traditional dark suits while the more creative crowd leans toward relaxed attire.
Although the general approach to management in New Zealand is hierarchical, with decisions made by senior-level executives, the ideas, input and collaboration from all members of the organization are also highly valued. At the same time, while most New Zealanders shun formal titles, it’s a good idea for business visitors to use these until instructed otherwise.
Besides Wellington’s more traditional service-based economy — including finance, business services and government — the city thrives as the center of New Zealand’s film and special effects industries. As one of New Zealand’s major seaports, Wellington is also big in domestic and international shipping.
Wellington’s central city, at slightly less than 1.5 miles in diameter, makes it possible to walk from one side to the other in about 20 minutes. But Metlink can also get you anywhere within the city using buses, trains or ferries. It’s worth stopping by the Wellington i-SITE Visitor Information Centre to pick up an easy-to-use journey planner and a Snapper card, offering a cheaper and faster way to pay. Taxis are plentiful and readily available.
Wellington claims to have more bars and restaurants per capita than New York City. With rich farmland to the north and the ocean’s bounty to the south — and a location tucked between the country’s finest wine regions — it boasts some spectacularly good eateries. When business ends, consider a visit to the nearby wine regions, and be sure to sample the product while in Wellington. Known for both its craft beers and coffee, a wealth of choices for business meetings includes a full meal or just a fast espresso.
For the hip and happening and a plethora of options for that business lunch or breakfast, head to Cuba Street. Loretta offers an award-winning modern décor and far-from-ordinary food, along with a good list of wines available by the glass or bottle. Open Tuesday through Sunday, intriguing treats include open-faced broccoli, feta, sunflower and pumpkin seed sandwiches and date, banana, cashew and chocolate coconut milk smoothies. Quirky and fun Fidel’s Café calls itself “a bohemian bastion on upper Cuba Street,” serving food and drink amid a fabulously eclectic décor for more than 20 years.
Wellington’s waterfront offers a beautifully walkable public space dotted with cafés, parks, sculptures, bars and ice cream vendors. It makes for a primo spot for a casual business meeting. If the weather is fine, grab a gourmet coffee and hang out for a bit at Frank Kitts Park.
The Museum of New Zealand, or Te Papa Tongarewa, charges no entrance fee and offers a fascinating look into this diverse country. Collection areas cover Taonga Māori, Pacific cultures, history, photography, art, botany and zoology. But perhaps its most bizarre attraction is the world’s largest specimen of the rare colossal squid, weighing in at more than 1,000 pounds.
One of the city’s most iconic sights you won’t want to miss is the bright red Wellington Cable Car. The vehicular rail runs from Lambton Quay up to Kelburn, guaranteeing some of the best views of Wellington.
If there’s time, a visit to Zealandia Wildlife Sanctuary offers a look into the country’s flora and fauna, including 40 species of birds, dozens of reptiles and hundreds of plants. Volunteer guides help make the most of your visit.
The Lord of the Rings aficionados won’t want to miss a behind-the-scenes glimpse into the imagination and artistry behind some of the world’s most spectacular movies at the Weta Cave mini museum, right where the special effects wizardry happens.
I imagine that when writer Hans Christian Andersen mused, “Life itself is the most wonderful fairy tale,” he was standing at the edge of Copenhagen’s historic Tivoli Gardens, one of his favorite haunts, enlivened by the swirl of human happiness that surrounded him: children laughing; carousels spinning; games of chance played for prizes; lovers holding hands; hungry people whispering over sweets, hot drinks, beer and towering, open-faced smørrebrød, Denmark’s quintessential sandwich. That fairy tale lives on today at the second-oldest amusement park in the world, a spectacle of folly architecture, bakeries, gardens, rides, restaurants, puppet shows and joy ... and which also happens to be one of the city’s most storied places to convene for business.
Without a doubt, the pandemic changed the role of airports in the travel industry. Hamad International Airport’s role evolved in many ways since the pandemic hit. Now, more than ever, airports are responsible for creating a secure passenger experience. As the gateway to Qatar and the world, the safety and wellbeing of staff and passengers has always been at the core of Hamad International Airport’s strategy.
The restored Park Hyatt Toronto reopened its doors, bringing luxury, sophistication and glamour alongside a nod to the hotel’s Canadian heritage. Alessandro Munge of Studio Munge collaborated on the hotel’s refresh, drawing inspiration from Canada’s seasons and natural landscapes.
I recently dined at Irwin’s in Philadelphia. The restaurant is located on the rooftop of the Bok Building, a former school turned collective of small businesses, non-profits, artist workshops, a bar and restaurant. I previously visited Bok for the bar and yoga classes, and I was excited to experience the restaurant.
GBTA’s Convention 2021 will bring the business travel industry together for the first time in a long time. Once again, you’ll learn and connect with experts and each other, along with discussions with leading thinkers, entrepreneurs and change makers addressing the issues that matter most.
The Global Business Travel Association, the world’s largest business travel and meetings trade organization, recently released a statement from GBTA CEO Suzanne Neufang regarding the Biden administration’s recent announcement that the U.S. travel ban will be relaxed in November for vaccinated travelers from 26 Schengen countries, the United Kingdom and Ireland.
Arriving early afternoon in Puerto Rico, we jumped in an Uber and took a short, 15-minute drive from the airport to La Concha. As it was Tuesday, the streets were not too busy and the hotel lobby was calm. During the weekend, the scene likely would have been more bustling. We were greeted by a staff member who requested proof of vaccination and government-issued ID, and were given a wristband to indicate we were fully vaccinated. All guests are required to be vaccinated and wear masks at all times while moving around the hotel. Hand sanitizer stations were placed around the lobby, in elevators and in each common area.
The Global Business Travel Association’s (GBTA) Convention 2021 will be unlike any other convention before it, as we come together in person for the first time since the business travel industry drastically changed and look forward to rebuilding and reshaping the future. GBTA Convention 2021 will bring all of us together to learn from experts and each other, in-person at Orange County Convention Center in Orlando, Florida, Nov. 17–19. The safety of our attendees is our top priority. View health and safety protocols.
The Rittenhouse has long stood out as one of Philadelphia’s finest hotels, centrally located in one of the city’s poshest neighborhoods. Needless to say, I knew I was in for an afternoon of luxurious pampering when I hopped in my car and headed down I-95 from my suburban home to the heart of the City of Brotherly Love. As I drove through the seemingly endless roadwork on the highway, I realized just how long it had been since I’d driven this once-familiar route into the city as a result of the pandemic. Of course I was eager for the relaxation and bliss that was in my future, but it was also a welcome feeling to head back into Philadelphia for a moment of normalcy.