United Airlines suspended its non-stop route between Chicago (ORD) and Hong Kong (HKG) following slowing demand for customers amid massive — and sometimes violent — protests in Hong Kong.
United’s Chicago–Hong Kong route was losing money before the demonstrations started in June, but the heightened media coverage led to an even deeper drop. The airline’s last flight on the route was Sept. 8.
“Given the reduced demand for travel between Chicago and Hong Kong, we have determined that it is best to suspend our service,” a United spokesperson told the South China Morning Post.
“We will continue to serve Hong Kong from our hubs in San Francisco and New York Newark.”
The airline also said flights from Guam (GUM) to Hong Kong would be suspended Oct. 14, earlier than previously planned. United customers who already bought tickets on these routes will be offered alternative travel options or refunds.
United isn’t leaving Hong Kong altogether. In fact, it’s adding a flight to the region from San Francisco starting Oct. 26.
But other airlines are similarly cutting back flights to Hong Kong. Qantas reduced capacity by 7 percent.
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