On the Ground: We arrived at the dedicated Top Executive check-in counter at EWR too late for the Lisbon flight we were booked on and without our baggage, which had not arrived on our delayed incoming flight. Since the ticketing was separate, TAP was not responsible for fixing either of these problems, but that didn’t stop the charming agent. “I’ll find them,” she assured us, as she rebooked us on to that night’s flight to Porto and the onward to Lisbon. Skeptical, we went off to the lounge. Several hours later, this same agent met us at the gate and handed us our baggage tickets. “They’re on the plane,” she told us — and they were. A TAP agent told us as we boarded that previous agent had been all over the terminal tracking down our bags, locating them only minutes earlier. (30/30)
Pre-flight: With that impressive introduction to TAP, we boarded the Airbus and found our seats in the Top Executive cabin. Our coats were immediately on hangers, and we each had a glass of sparkling white Portuguese wine in hand seconds after sitting. A flight attendant explained how to adjust the seats and use the entertainment system. (30/30)
In-flight: While the menu offered no surprises — the usual choices of beef, chicken or fish — the wine list was something to savor. Portuguese wines are not as well known as they deserve to be, and this list was an excellent introduction to the various appelations. During the flight we asked for half-pours of wines from the Alentejo, Douro, Ribatejo, Tras o Montes and Bairrada. After dinner an attendant passed through the cabin with a cheese cart that included several labeled varieties accompanied by orange slices, grapes and vintage Port. Between the wine and the fully reclining angled seats, sleeping was easy. Had insomnia beset me, my entertainment system included an individual video screen, DVD and a laptop plug. I was offered the option of breakfast served 45 minutes before landing, which I accepted before falling asleep. (38/40)
The Experience: Maybe I’m just easy to please, but the ground and cabin crew on this flight really took an interest in making it a good experience. The real test of an airline is how they do when things go wrong — how well, how quickly and how graciously do they make it right? And in this case, they made it right when the problem had nothing to do with them. A top-flight experience.
Total Score: (98/100)
The Global Business Travel Association’s (GBTA) Convention 2021 will be unlike any other convention before it, as we come together in person for the first time since the business travel industry drastically changed and look forward to rebuilding and reshaping the future. GBTA Convention 2021 will bring all of us together to learn from experts and each other, in-person at Orange County Convention Center in Orlando, Florida, Nov. 17–19. The safety of our attendees is our top priority. View health and safety protocols.
Legendary Hotel del Coronado reached another milestone in its $400 million Master Plan reimagination, with the completion of an extensive, historic restoration of the hotel’s front porch and lobby; a redesigned main entry and drive experience; new guestrooms in The Views area; and refreshed retail concepts.
As a native of the Philadelphia region, I’m quite familiar with the drive in and out of the City of Brotherly Love. Even as the city’s skyline continually transforms, my favorite views of Philadelphia have always been along Boathouse Row, with the Philadelphia Museum of Art rising in the background, before looping around the museum to the flag-lined Benjamin Franklin Parkway. Home to many of Philadelphia’s incredible and world-renowned museums, the Fairmount neighborhood is fittingly aesthetically pleasing and practically synonymous with fine art.
Since its prestige for attracting the world elite grew in the 1960s, Greece remains the go-to destination for glittering holidays. Each step of the journey is enrobed in luxury, from culinary traditions with the highest standard of execution and name-brand, high-end shopping to first-rate wellness locales and elite accommodations, like 5-star hotels, private villas and yachts.
Set to open in 2026, Rosewood San Francisco will be the last skyscraper developed in the downtown region for the foreseeable future. The projected 800-foot-tall property will host a hotel, residences, office and rental spaces. The brand’s third property in California will join Rosewood Sand Hill in Menlo Park, and Rosewood Miramar Beach in Montecito.
Without a doubt, the pandemic changed the role of airports in the travel industry. Hamad International Airport’s role evolved in many ways since the pandemic hit. Now, more than ever, airports are responsible for creating a secure passenger experience. As the gateway to Qatar and the world, the safety and wellbeing of staff and passengers has always been at the core of Hamad International Airport’s strategy.
Tuscany’s Lucca is home to Grand Universe Lucca, which brings the region’s best wines front and center to its guests. The hotel features three immersive Tuscan Wine tasting experiences: Montalcino, Montecarlo, and Super Tuscan and Chianti Classico.