Pick-Up/Drop-Off: Anyone who has been to Miami International Airport knows how busy it can get. The last thing you want to do once you arrive is wait additional hours, minutes, even seconds for a rental car. Walking up to the Sixt rental counter was not what I expected: The staff immediately greeted me with a smile and offered me water. I was in line for no more than 15 minutes (there is also an express lane). I initially was taken care of by Marcia, who went over the paperwork quite clearly and promptly. Once I signed the contract and was ready to go, Stewart walked me to the elevator and guided me to pick up my rental.
The Car: I rented a beautiful, silver 2018 Cadillac ATS Sedan with great features. The first thing I noticed was it was clean and had that perfect new car smell. The sides of the seats curved up so it was also comfortable. One feature I did have to get used to was the vibration of the seat when you get close to another vehicle. Miami is known for its traffic, so I may have overworked this feature a bit. I was driving from Miami to Fort Lauderdale, and this car really made the ride easy to enjoy.
Overall Experience: From the moment I landed to the moment I received my rental car, the process with Sixt was simple. At times of chaos (as at the airport), it is nice to know you are in good hands. Sixt made this a reality. The signs and directions to get to Sixt were crystal-clear; and once I was there, it couldn’t have been more convenient. Traveling for business or play, you never want to be late; renting this premium luxury vehicle not only helped me travel in style but also allowed me to travel with ease.
◆ The customer service!
◆ Speedy pick-up and drop-off
◆ Great selection of vehicles
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