After United Airlines made headlines for dragging a passenger off a plane, U.S. airlines bumped the fewest passengers on record, according to the U.S. Department of Transportation.
The DOT’s Air Travel Consumer Report showed a bumping rate of 0.34 per 10,000 passengers in 2017, the lowest yearly rate since records started in 1995. The previous low was 0.62 in 2016.
The new figures don’t include passengers who accepted travel vouchers or other offers to voluntarily give up their seats on overbooked flights. Airlines use these strategies to lower bump rates.
Overall, things are improving: Airlines have also done a better job when it comes to mishandling bags. In 2017, U.S. airlines had a mishandled bag rate of 2.46 per 1,000 passengers, an improvement over the 2016 rate of 2.70.
On-time performance is mixed depending on which airline is studied. The best were United Airlines (84.6 percent on-time arrivals); Delta Air Lines (83.5 percent on-time arrivals); and Alaska Airlines (83.4 percent on-time arrivals). At the bottom were JetBlue, Frontier Airlines and ExpressJet Airlines, with on-time arrival rates of 74.1 percent, 75.8 percent and 76.4 percent, respectively.
FOUNDED IN 1534, QUITO sits at almost 10,000 feet, making it the second-highest capital city in the world. Located just 14 miles south of the equator, the city enjoys a spring-like climate year-round, from the cool 50s at night to the low 80s during the day. With a consistent 12 hours of daylight, Quito is, literally, one of the greenest cities in the world.
oneworld is an alliance of 13 world-leading airlines committed to providing the highest level of service and connecting you to more than 1,100 destinations around the world.
While we wait patiently for the go-ahead to travel, Crystal Cruises offers some home-bound programming with [email protected]. The virtual cruise experience was created to appease the wandering traveler’s eye and inspire future vacation plans, all from the comfort of home — a growing theme in the industry, but a novel idea in the cruising world.
A new report shows the country’s most miserable airports: Newark (EWR), Chicago O’Hare (ORD) and LaGuardia (LGA) rank near the top of the list.
According to the U.S. Small Business Administration’s Office of Advocacy, small businesses create two-thirds of net new jobs and account for nearly 48 percent of the U.S. private sector workforce. And small- and medium-sized businesses outpace all other sectors as one of the fastest-growing in the United States. InterContinental® Hotels Group (IHG) goes above and beyond to create opportunities for this segment with its IHG® Business Edge program, voted Best Small- to Mid-Sized Business Program in Global Traveler’s 2019 GT Tested Reader Survey awards.
THE LABELS ON SOME OF TODAY’S wine bottles sport a relatively new vocabulary, one that explains how the grapes were grown and made into wine. They include such terms as sustainable, organic and biodynamic, among others, and they warrant some explanation. Were the grapes grown by sustainable farming? Were they sprayed with organic fertilizers? Is the wine biodynamic? A number of the terms are new to many consumers. Some are controlled by the U.S. government; others are not. For simple definitions of this relatively new vocabulary, consider the following.
Kempinski Hotels are recognizing KEMPINSKI DISCOVERY members during this time of crisis: In case of interrupted stays, members of the loyalty program will not only be recognized for nights effectively stayed, but also for the nights they had to cut short.
United Airlines’ environmentally friendly efforts lessen the impact on local U.S. communities.
Two Florida Resorts, Naples Grande Beach Resort and Cheeca Lodge & Spa, See Trend of Rescheduling as Opposed to Canceling in Light of COVID-19 Outbreak
Good news is welcome in these times of uncertainty, and at least two Florida resorts, Naples Grande Beach Resort and Cheeca Lodge & Spa, are finding most travelers are opting to reschedule upcoming events and stays rather than cancel — a bright outlook for the travel industry to bounce back quickly once the COVID-19 pandemic is over.