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Frontier Will Ditch Some Change Fees

by Megan Hill

Oct 16, 2019

Frontier Airlines. Photo: Eq Roy | Dreamstime.com

Feature

Frontier Airlines is removing ticket change fees for some passengers and raising fees for others.

“With fares as low as Frontier’s, we want to make sure making a change is affordable. If you want to book with confidence and pay no change fees (or would like the ability to get a full refund) buy our discount bundle the WORKS at initial booking. With the WORKS, your entire purchase is refundable (including the cost of the WORKS), you get the best seat on the plane, one free checked bag, and one free carry-on bag,” the airline announced last month.

The new policy applies to passengers who make changes at least 60 before flying. Before this change, the airline charged $49 for those who made changes between 60 and 90 days prior to their flight.

The new policy also increases the fee for passengers who want to make changes 14–60 days before their flight to $79. Travelers who bought tickets prior to Sept. 13 will still be eligible for the $49 change fee. Frontier’s last-minute change fee will stay at $119.

Despite the changes, Frontier says its policies are still better than the competition. “We’re still ahead of the other guys,” said Zach Kramer, spokesman, Frontier.

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