Get Going, a U.K.-based travel insurance company, calculated the best and worst airlines in terms of reliability. By calculating delayed flights, average wait times, cancellations, safety rankings and customer rankers, these are the best and worst airlines in 2019.
World’s Most Reliable Airlines
Japan Airlines, with 126 domestic and 54 international routes, had only 10.54 percent of flights delayed and 1.05 percent canceled through November.
Dutch-based KLM Cityhopper has the lowest number of delayed flights at 9.6 percent, an average wait time of 33 minutes and 1.13 percent canceled.
IndiGo, India’s most popular low-budget airline, takes third place in the top 10, with 14.7 percent of flights delayed and only 0.07 percent canceled.
Emirates and Qatar Airways also made the top 10, in six and seventh place respectively. Nearly 85 percent of Emirates’ flights arrived on time — scoring 10/10 for safety. Qatar Airways remains close behind with nearly 84 percent of flights running on time.
Least Reliable
Frontier Airlines came out as the biggest loser, with 30.64 percent of flights delayed and an average delay time of 65 minutes.
American Airlines takes second place for least reliable with 18.07 percent of flights delayed, and an average of 61-minute wait times.
Read This Next
Introducing
FX Excursions
FX Excursions offers the chance for once-in-a-lifetime experiences in destinations around the world.
#globility
Insta FeedSeptember 2026
Sep 20, 2026Celebrity Reflection Launches 13 New Spaces
Celebrity Cruises’ Celebrity Reflection transforms Caribbean cruising with 13 new spaces, launching in March 2027. From a three-story Grand Plaza entertainment hub to two first-to-fleet experience concepts, these new spaces raise the bar for premium Caribbean cruising.
Sponsored Content
Extraordinary Moments, Made to Keep
The Excellence Collection offers a curated collection of luxurious resorts across Mexico and the Caribbean, promising exceptional experiences for every guest and taste. From upscale suite concepts to a plethora of gourmet dining options, from wellness experiences to curated activities, The Excellence Collection guarantees all this and more.
September 2026
Sep 19, 2026Seven Seas Prestige to Feature New Spaces
Regent Seven Seas Cruises unveils its all-new Solara Sports Deck and Solara Pool Deck aboard Seven Seas Prestige, introducing a new era of open-air relaxation and active luxury.
Daily
Sep 18, 2026Downtown Phoenix Welcomes First Upscale Urban Retreat
This month, in Phoenix, Arizona, Pacific Hospitality Group opens Denū Hotel & Spa, the newest hotel property in The Meritage Collection.
Sponsored Content
The World Awaits with Turkish Airlines’ Global Access
Turkish Airlines enjoys the unique position as the airline flying to more countries than any other airline. Its unrivaled global reach is only the beginning of the experience that awaits passengers with Turkish Airlines.
Daily
Sep 18, 2026New Short-Term Rental Brand Just Hit the Scene … And It’s Worth a Second Look
In early 2026, more than 5,500 former Vacasa homes across 24 markets were quietly taken over by an emerging brand. From beach destinations along Florida’s Gulf Coast to mountain getaways in Park City, Utah, these properties are now under Avari, formally launched this month.
METT Hotels to Debut in Albania
Daily
Sep 17, 2026Review: InterContinental Barcelona
eFlyer Reviews
Sep 17, 2026Daily
Sep 17, 2026Conrad Washington D.C. Introduces 1/3/5 Experiences
Celebrations for America’s 250th anniversary are still in full swing across the nation. In Washington, D.C., storied Conrad Washington, D.C. wants visitors to the capital to encounter the city on a local level. With that in mind, the property introduced a selection of signature Conrad 1/3/5 Experiences — a collection of one-, three- and five-hour jaunts providing an insider’s glimpse into how residents enjoy the city.
Sponsored Content
Global Traveler Hosted Trip on the Transcend Connect
JOIN GLOBAL TRAVELER ON ITS NEXT TRIP!
eFlyer News
Sep 16, 2026Celebrity River Cruises’ First Ship Completes Float Out for August 2027 Debut
Celebrity Cruises celebrated the float out of Celebrity Compass, the brand’s first ship in its highly anticipated Celebrity River Cruises fleet. Set to sail in August 2027, Celebrity Compass sets a new standard in river cruising, bringing Celebrity Cruises’ signature approach to elevated travel to the world’s most iconic rivers.
ShareThis