BANGKOK: THIS BIG, COLORFUL, noisy, larger-than-life city positively bursts with energy. The air feels supercharged, and the legendary non-stop traffic jam seems downright overwhelming. This city comes at you like a whirlwind, yet few can resist its seductive charms.
The city tantalizes visitors, from the shimmering gold- and jewel-colored mosaics of Wat Phra Kaew at the Grand Palace complex to the fascinating river life along the canals off the Chao Phraya River and the slightly chaotic but interesting Bang Noi Floating Market. But Bangkok’s national treasures tell only part of the story. Plenty is happening on the business front, and Bangkok’s business-savvy inhabitants have some clear guidelines for doing business with foreigners.
First and foremost, visitors should respect the Thai culture. Do not ever make negative remarks about Thailand or the royal family, and never touch or take selfies with statues or images of Buddha. Also, the bottoms of feet are considered offensive and should never be pointed toward another person or a sacred image. The Thai people value courtesy and saving face, so they may see aggressive Western sales techniques as rude. Business culture in Thailand tends to be hierarchical and based on respect for elders and for position. Thais like to develop relationships with business partners, so business might progress more slowly than Westerners are used to.
In Thailand the traditional greeting is a wai (pronounced “why”), performed by placing the palms together as if in prayer and bowing your head toward your fingertips. The person of lower status offers the greeting. Business cards, an important business tool in Thailand, are presented with the right hand to the most senior person first. And it is important to read the card offered.
Business attire at the executive level is formal and conservative. To be on the safe side, stick with dark suits or slacks but avoid black, as it is associated with funerals. Men should wear dress shirts and ties, while women’s skirts should fall below the knee and shoulders should be covered. Because shoes are removed in homes and some businesses, socks and stockings should be in good repair.
Though all of these rules may sound a bit overwhelming, the Thai people, particularly in the business world, are incredibly hospitable, with friendly smiles and perfect manners. Quite forgiving and patient with foreigners, they will likely politely overlook any unintentional faux pas.
Food figures prominently in Asian culture, and Bangkok offers a multitude of dining options, with every country and type of food represented. When business meetings include a meal, food is only one part of the package. Ambience and service also play a large part and are considered a reflection of one’s business persona. The problem is not finding a venue but choosing the one among many which will serve best for that important business breakfast, lunch or dinner.
For an early-morning meeting, the Mandarin Oriental breakfast buffet is sure to impress almost any business associate with its tantalizing assortment of fruit and mouth-watering pastries served on the veranda in full view of the Chao Phraya River. Housed in a 100-year-old building, the Blue Elephant includes not only an innovative restaurant but also a cooking school. Featuring both set menus and a banqueting option, it proves perfect for small business conferences. For an elegant business dinner, Evergarden offers a classy ambience and superb food. Specializing in traditional Cantonese cuisine, its steamed snow fish in soy sauce is perfection.
While Thai food’s reputation is legendary, and the wine’s not so much, this is changing. In September Bangkok will host the seventh annual Wine & Spirits Thailand, a leading international trade exhibition for the wine and spirits industries. Thailand’s Monsoon Valley Vineyard makes award-winning wines from international grape varietals. Wine Enthusiast included Bangkok as one of the 10 Best Wine Travel Destinations of 2019.
Without question, one cannot discuss Bangkok without addressing the traffic issue. It often seems the city is in a permanent state of gridlock, and getting anywhere takes forever, but transportation options can make getting around doable. The BTS Skytrain and Silom Line linking Bangkok’s central business districts offer the quickest way around central Bangkok. The MRT, Bangkok’s second mass-transit system, covers the northern section of the city. Except during morning and evening rush hours, taxis can offer a surprisingly fast and cheap way to get around. Two things to remember: Have the name of your destination written in Thai, since few drivers speak English, and make sure the driver agrees to use the meter.
Since its prestige for attracting the world elite grew in the 1960s, Greece remains the go-to destination for glittering holidays. Each step of the journey is enrobed in luxury, from culinary traditions with the highest standard of execution and name-brand, high-end shopping to first-rate wellness locales and elite accommodations, like 5-star hotels, private villas and yachts.
I imagine that when writer Hans Christian Andersen mused, “Life itself is the most wonderful fairy tale,” he was standing at the edge of Copenhagen’s historic Tivoli Gardens, one of his favorite haunts, enlivened by the swirl of human happiness that surrounded him: children laughing; carousels spinning; games of chance played for prizes; lovers holding hands; hungry people whispering over sweets, hot drinks, beer and towering, open-faced smørrebrød, Denmark’s quintessential sandwich. That fairy tale lives on today at the second-oldest amusement park in the world, a spectacle of folly architecture, bakeries, gardens, rides, restaurants, puppet shows and joy ... and which also happens to be one of the city’s most storied places to convene for business.
The restored Park Hyatt Toronto reopened its doors, bringing luxury, sophistication and glamour alongside a nod to the hotel’s Canadian heritage. Alessandro Munge of Studio Munge collaborated on the hotel’s refresh, drawing inspiration from Canada’s seasons and natural landscapes.
GBTA’s Convention 2021 will bring the business travel industry together for the first time in a long time. Once again, you’ll learn and connect with experts and each other, along with discussions with leading thinkers, entrepreneurs and change makers addressing the issues that matter most.
I recently dined at Irwin’s in Philadelphia. The restaurant is located on the rooftop of the Bok Building, a former school turned collective of small businesses, non-profits, artist workshops, a bar and restaurant. I previously visited Bok for the bar and yoga classes, and I was excited to experience the restaurant.
Cathay Pacific reaffirms its commitment to reaching net-zero carbon emissions by 2050 with a pledge to use Sustainable Aviation Fuel for 10 percent of its total fuel consumption by 2030. The airline has made pioneering efforts in supporting SAF development for more than 10 years.
Without a doubt, the pandemic changed the role of airports in the travel industry. Hamad International Airport’s role evolved in many ways since the pandemic hit. Now, more than ever, airports are responsible for creating a secure passenger experience. As the gateway to Qatar and the world, the safety and wellbeing of staff and passengers has always been at the core of Hamad International Airport’s strategy.
Arriving early afternoon in Puerto Rico, we jumped in an Uber and took a short, 15-minute drive from the airport to La Concha. As it was Tuesday, the streets were not too busy and the hotel lobby was calm. During the weekend, the scene likely would have been more bustling. We were greeted by a staff member who requested proof of vaccination and government-issued ID, and were given a wristband to indicate we were fully vaccinated. All guests are required to be vaccinated and wear masks at all times while moving around the hotel. Hand sanitizer stations were placed around the lobby, in elevators and in each common area.