On the Ground: I arrived at LAX expecting the terminal to be lifeless before take-off for my midnight flight. I could not have been more wrong. The airport was buzzing, and the ANA counter had more energy than I do after a cup of coffee. I went to the business-class line and only had to wait a few minutes for the next available agent. I was checked in and given very exact directions on where to board. The staff was accommodating and excited to welcome guests on board the flight to Haneda Airport.
The boarding gate was a fair distance from security, so I went directly to the gate. Unfortunately, we had to be bused out to the aircraft, certainly not the fault of ANA, but it is always easier to board the aircraft directly from the airport. However, once on board with LAX behind, the true business-class experience began. (28/30)
Pre-flight: After boarding, I was happy to be sitting, knowing sleep was very near. The Boeing 777 business-class seat reclines 170 degrees to an almost fully flat position. Before take-off, the flight attendants explained the meal options to each passenger and requested our orders so they would be ready. Having already eaten dinner, I declined the meal and opted for sleep. (26/30)
In-flight: When I awoke, I called for a flight attendant and ordered dinner. I chose the Western meal of chicken fricassee with curry flavor, rolls served with Isigny butter from Normandy, and fresh seasonal fruit. The neat presentation of the Japanese always impresses me, especially 30,000 feet in the air, but I believe the presentation outdid the actual meal. (36/40)
The Experience: The service on board was very efficient. The greatest advantage to this Los Angeles–Tokyo flight was the fact that we were landing at Haneda Airport. Traditionally, all international flights have landed at Narita International Airport (NRT). ANA started this service on Oct. 31, 2010, and landing at the smaller airport closer to the center of Tokyo makes a world of difference after a long flight. Haneda was renovated last year to accommodate increasing traffic from overseas. When we landed, I went quickly through customs and found the sign for ground transportation. I bought my bus ticket for the ride into town — half the price of a ticket from Narita — and I was only 30 minutes from my hotel in Tokyo, versus an hour and 30 minutes from Narita. I waited in the ANA arrivals lounge until my bus arrived. The small lounge located after baggage claim serves small bites and beverages; it was the perfect refresher before catching my ride into town and starting a business day in Tokyo. The flight also landed early in the morning, allowing me to waste no time and make a full day of meetings.
Total Score: 90/100
Since its prestige for attracting the world elite grew in the 1960s, Greece remains the go-to destination for glittering holidays. Each step of the journey is enrobed in luxury, from culinary traditions with the highest standard of execution and name-brand, high-end shopping to first-rate wellness locales and elite accommodations, like 5-star hotels, private villas and yachts.
I imagine that when writer Hans Christian Andersen mused, “Life itself is the most wonderful fairy tale,” he was standing at the edge of Copenhagen’s historic Tivoli Gardens, one of his favorite haunts, enlivened by the swirl of human happiness that surrounded him: children laughing; carousels spinning; games of chance played for prizes; lovers holding hands; hungry people whispering over sweets, hot drinks, beer and towering, open-faced smørrebrød, Denmark’s quintessential sandwich. That fairy tale lives on today at the second-oldest amusement park in the world, a spectacle of folly architecture, bakeries, gardens, rides, restaurants, puppet shows and joy ... and which also happens to be one of the city’s most storied places to convene for business.
The restored Park Hyatt Toronto reopened its doors, bringing luxury, sophistication and glamour alongside a nod to the hotel’s Canadian heritage. Alessandro Munge of Studio Munge collaborated on the hotel’s refresh, drawing inspiration from Canada’s seasons and natural landscapes.
Without a doubt, the pandemic changed the role of airports in the travel industry. Hamad International Airport’s role evolved in many ways since the pandemic hit. Now, more than ever, airports are responsible for creating a secure passenger experience. As the gateway to Qatar and the world, the safety and wellbeing of staff and passengers has always been at the core of Hamad International Airport’s strategy.
I recently dined at Irwin’s in Philadelphia. The restaurant is located on the rooftop of the Bok Building, a former school turned collective of small businesses, non-profits, artist workshops, a bar and restaurant. I previously visited Bok for the bar and yoga classes, and I was excited to experience the restaurant.
Cathay Pacific reaffirms its commitment to reaching net-zero carbon emissions by 2050 with a pledge to use Sustainable Aviation Fuel for 10 percent of its total fuel consumption by 2030. The airline has made pioneering efforts in supporting SAF development for more than 10 years.
The Global Business Travel Association’s (GBTA) Convention 2021 will be unlike any other convention before it, as we come together in person for the first time since the business travel industry drastically changed and look forward to rebuilding and reshaping the future. GBTA Convention 2021 will bring all of us together to learn from experts and each other, in-person at Orange County Convention Center in Orlando, Florida, Nov. 17–19. The safety of our attendees is our top priority. View health and safety protocols.
Arriving early afternoon in Puerto Rico, we jumped in an Uber and took a short, 15-minute drive from the airport to La Concha. As it was Tuesday, the streets were not too busy and the hotel lobby was calm. During the weekend, the scene likely would have been more bustling. We were greeted by a staff member who requested proof of vaccination and government-issued ID, and were given a wristband to indicate we were fully vaccinated. All guests are required to be vaccinated and wear masks at all times while moving around the hotel. Hand sanitizer stations were placed around the lobby, in elevators and in each common area.