United Airlines offers a new Global Services reception lobby for its top frequent flyers at Newark Liberty International Airport. The new lobby offers personalized check-in and travel services to members of United’s invitation-only Global Services program, and to customers traveling on long-haul international flights in United Global First.
Customers access the new lobby via the Premier Access entry located at Door 4 of the Terminal C mid-level departures area. Adjacent to the C-2 security check-point, the reception area features four full-service check-in positions staffed by Global Services representatives wearing easily identifiable uniforms — gray suits with gold ties or scarves. The reception area provides direct access to four newly constructed security lanes, which can be used either as TSA PreCheck lanes or standard lanes for customers who are not PreCheck-eligible, depending on demand. Customers using these lanes have convenient access to the United Club in concourse C-3.
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