United Airlines takes its app to the next level, debuting enhancements making it easier for customers to manage their reservations on the go.
The upgrade allows customers to change and cancel flights on the go, add their MileagePlus and United Club cards to Apple Wallet and access other helpful travel tools. These updates follow recent upgrades allowing customers to access boarding passes for 19 other carriers through the mobile app.
“Every day 800,000 customers rely on our mobile app to book reservations, view flight statuses, check in and access a variety of other handy travel tools we’ve made available through our app,” said Linda Jojo, chief digital officer, United. “We’re constantly making updates to the app that help our customers manage their travel with us at the touch of a finger and access even more information about their flights as quickly and conveniently as possible.”
The airline also launched a Track My Bags beta in its app, allowing customers to follow their bags throughout critical points of their journey, such as when the bag is loaded onto a flight, unloaded and when it is available at baggage claim.
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