For the second year in a row, THE LOFT by Brussels Airlines and Lexus, at Brussels Airport, has been named “Europe’s Leading Airline Lounge” at the World Travel Awards. The World Travel Awards celebrates organizations recognized for their commitment to excellence.
Customers and travel professionals voted for THE LOFT. THE LOFT by Brussels Airlines and Lexus has been offered since 2018, but this year’s voting was held during the coronavirus pandemic, when the product and service were adapted in line with current health and safety measures. Being named best during this time means more to THE LOFT, as both companies have been doing their utmost to put the customer front and center, no matter the circumstances. The lounge concept is centered on comfort, technology, design and a blend of “Belgitude” and Japanese hospitality.
The lounge offers seating for 500, divided into areas with different ambiences and features, like a central bar, seating zones and more. Premium features include a chocolate experience by a Neuhaus maître chocolatier; SPA Grohe shower suites; individual nap rooms; Lexus LS Shiatsu-effect massage chairs; organic dishes and drinks; beer taps with Belgian beers; a dedicated Mark Levinson high-end audio listening room; and more.
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