Now, travelers in United Polaris class enjoy complimentary baggage delivery service when flying between Newark (EWR) and London (LHR) and staying at one of five Marriott properties.
“The flight between New York/Newark and London is one of the most serviced routes in the world, and we are continually looking at how we can offer superior services and amenities for our customers traveling between these two major cities,” said Andrew Nocella, chief commercial officer, United. “And as our customers continue to demand greater convenience and choices, we will be ready to deliver, offering the caring, creative solutions that will keep them choosing United.”
The service is available to passengers staying at JW Marriott Grosvenor House London, London Marriott Hotel Canary Wharf, London Marriott Hotel County Hall, Sheraton Grand London Park Lane or St. Pancras Renaissance Hotel London.
Passengers drop their luggage at bag drop desks in the arrivals area of London Heathrow, open 6 a.m.–12 p.m. No pre-registration for the service is required. Marriott Bonvoy members then receive a notification via the Marriott Bonvoy app once their bags arrive at the hotel.
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